Does the BBC iPLayer & Netflix work on the Samsung UA50HU7000 and UA48H6400?

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KiwiTim

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#154807 8-Nov-2014 11:13

Hi,

I have a friend who is shopping for a new 48 to 50 inch TV. We are looking at either the Samsung UA48H6400 or the Samsung UA50HU7000. I already have an F series Samsung TV, which now has the Smart Hub reconfigured for UK TV. I am aware that some models of new Samsung TV do not have access to all the UK TV apps.

The most important apps for my friend are the BBC iPLayer and Netflix. If you own a Samsung UA48H6400 or the Samsung UA50HU7000, could you please post if you have reconfigured the Smart Hub to UK and whether the iPlayer and Netflix apps are available and working well.

Many thanks,

Tim

DaveB

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#1171295 8-Nov-2014 12:23

http://iplayerhelp.external.bbc.co.uk/help/information/Samsung

MantaRay

13 posts

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#1171314 8-Nov-2014 13:25

I have the UA50HU7000 and BBC iPlayer works really well. I don't use Netflix.

KiwiTim

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#1171373 8-Nov-2014 17:07

DaveB: http://iplayerhelp.external.bbc.co.uk/help/information/Samsung

That list says the UEH6400 and the UEH7000 models are certified for iPlayer, which is probably almost the same as the UAH6400 and the UAH7000, respectively, but I'd rather not take any chances and know for sure if both models will do the iPlayer and Netflix.

KiwiTim

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#1171374 8-Nov-2014 17:08

MantaRay: I have the UA50HU7000 and BBC iPlayer works really well. I don't use Netflix.

Thanks MantaRay, that is good to know!

KiwiTim

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#1188216 3-Dec-2014 19:10

My friend purchased the Samsung 48 inch UAH6400 today. We reconfigured the Smart Hub country to UK, and the UK apps installed without any problem. There is one issue, however. When an app is played, such as the iPlayer or ITV, the screen is very dull .... you have to strain to read the text on the menus. In comparison, on my 50 inch F6700, every app loads up with a much brighter display. When a video is selected and played on the UAH6400, the screen brightens and is completely normal. But having such a dark display when an app is loaded is disappointing. If anybody wishes to buy this model to access UK smart apps, you should be aware that the UK apps don't seem to behave normally in regard to screen brightness of the loaded app.

Apsattv

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#1188392 4-Dec-2014 05:19

KiwiTim: My friend purchased the Samsung 48 inch UAH6400 today. We reconfigured the Smart Hub country to UK, and the UK apps installed without any problem. There is one issue, however. When an app is played, such as the iPlayer or ITV, the screen is very dull .... you have to strain to read the text on the menus. In comparison, on my 50 inch F6700, every app loads up with a much brighter display. When a video is selected and played on the UAH6400, the screen brightens and is completely normal. But having such a dark display when an app is loaded is disappointing. If anybody wishes to buy this model to access UK smart apps, you should be aware that the UK apps don't seem to behave normally in regard to screen brightness of the loaded app.

I think the smart hub has its own colour contrast sharpness settings etc? the defaults are that they are usually cranked up near to max. If the screen is dimming then check if Eco solution is enabled ? ECO power savings is probably dimming the back light when set to the smart hub.

Just needs tweaking!!

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KiwiTim

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#1188437 4-Dec-2014 08:16

Apsattv:
KiwiTim: My friend purchased the Samsung 48 inch UAH6400 today. We reconfigured the Smart Hub country to UK, and the UK apps installed without any problem. There is one issue, however. When an app is played, such as the iPlayer or ITV, the screen is very dull .... you have to strain to read the text on the menus. In comparison, on my 50 inch F6700, every app loads up with a much brighter display. When a video is selected and played on the UAH6400, the screen brightens and is completely normal. But having such a dark display when an app is loaded is disappointing. If anybody wishes to buy this model to access UK smart apps, you should be aware that the UK apps don't seem to behave normally in regard to screen brightness of the loaded app.
I think the smart hub has its own colour contrast sharpness settings etc? the defaults are that they are usually cranked up near to max. If the screen is dimming then check if Eco solution is enabled ? ECO power savings is probably dimming the back light when set to the smart hub. Just needs tweaking!!

Thanks for that info. I'll give it a try next time I visit my friend.

bongojona

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#1191932 9-Dec-2014 08:45

I recently setup a Samsung H series 6400 (40 inch) for a family member to the UK region, and she can watch BBC iplayer & (more important apparently!) ITV player for Lewis & Coro Street ;)

Setup was as easy as it was for my H6300 TV - the region unlock codes work on both new and older remotes it seems

KiwiTim

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#1192035 9-Dec-2014 11:42

bongojona: I recently setup a Samsung H series 6400 (40 inch) for a family member to the UK region, and she can watch BBC iplayer & (more important apparently!) ITV player for Lewis & Coro Street ;)

Setup was as easy as it was for my H6300 TV - the region unlock codes work on both new and older remotes it seems

Yes, we had no trouble setting up the H6400 48 inch with the UK apps. It is a real bonus having these UK apps on a smart TV.

DingoDongo

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#1192052 9-Dec-2014 11:52

If you change the settings from NZ to UK do you lose visibility of NZ apps such as PremierLeague Pass ?

robjg63

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#1192107 9-Dec-2014 12:25

DingoDongo: If you change the settings from NZ to UK do you lose visibility of NZ apps such as PremierLeague Pass ?

Changing regions seems to remove all the apps from the old region and you can then only select what to install from the new region - least thats how it works on my Samsung TV.

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bongojona

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#1192632 10-Dec-2014 09:15

DingoDongo: If you change the settings from NZ to UK do you lose visibility of NZ apps such as PremierLeague Pass ?

Yes, if I select the UK, than i cannot get local (NZ) specific apps such as TVNZ on Demand etc, so there is a tradeoff

I could reset the TV to revert the region back which does not take very long but I watch virtually no local stuff so will not bother

Can still get it on my laptop / tablet in a pinch

KiwiTim

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#1193784 10-Dec-2014 11:46

You can also get the Smart Hub on the Samsung Blu-Ray BD-H6500. We purchased one of these back in the winter on special @ $149. So now we have two Samsung Smart Hubs, and can set them to different regions. At present the BD-H6500 is selling over $200, but I would not be surprised to see the price fall back much lower after Christmas.

DingoDongo

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#1194776 10-Dec-2014 12:07

Thats a great idea, much appreciated

KiwiTim

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#1194839 10-Dec-2014 13:10

DingoDongo: Thats a great idea, much appreciated

The BD-H6500 does 4K and has WiFi, the BD-H5500 does not do 4K and has only Ethernet, but is cheaper. Both have the SmartHub.

http://pricespy.co.nz/product.php?j=2554619,2554620