can't Rent Google play movies

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old3eyes

8198 posts

Uber Geek

Subscriber

# 170890 30-Mar-2015 09:21

After playing with NZ Netflix and being a bit disappointed about the NZ content but not having enough time to setup a trial of a VPN service I wanted to wat a movie called The machine, a UK SiFi movie . The only NZ site that had it was Google Play movies. I found the movie, Clicked rent HD version for $799, entered my Google password but then get "Error: Error retrieving information from server. [RPC:S-7:AEC-0]" tried this on my Nexus 4 and tablet with the same result. Did a check on line and find it's a common problem. Tried all the suggestions in the Google help forum but no joy. Forum fix suggestion

Anyone else have this problem?? Just to check it wasn't my account or credit card I bought a 99 cent app with no problem..

Regards,

Old3eyes

tkr001

348 posts

Ultimate Geek

# 1273273 30-Mar-2015 10:58

One person supports this post

Pretty expensive movie

old3eyes

8198 posts

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# 1273287 30-Mar-2015 11:19

tkr001: Pretty expensive movie

Agreed

But cheaper than the local video library.

Regards,

Old3eyes

tkr001

348 posts

Ultimate Geek

# 1273298 30-Mar-2015 11:33

Wow your local video store must be creaming it at over $800 per movie

rlevis

308 posts

Ultimate Geek

# 1273463 30-Mar-2015 15:17

obviously a typo

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old3eyes

8198 posts

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Subscriber

# 1273523 30-Mar-2015 16:30

rlevis: obviously a typo

Yep. Was should have read $7.99

Regards,

Old3eyes

old3eyes

8198 posts

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# 1277185 4-Apr-2015 17:17

OK. Eventually found the answer to this. In my Google wallet the default address was Youshop rather than my NZ one.. Change to NZ and it works.. Why could they just say that rather than a cryptic error message with no answer to..

Regards,

Old3eyes

robjg63

2980 posts

Uber Geek

# 1277186 4-Apr-2015 17:20

2 people support this post

old3eyes: OK. Eventually found the answer to this. In my Google wallet the default address was Youshop rather than my NZ one.. Change to NZ and it4 works.. Why could they just say that rather than a cryptic error message with no answer to..

Badly written software. Seems that displaying intelligent error messages has become a lost art...

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler