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442 posts

Ultimate Geek
+1 received by user: 102


Topic # 170974 1-Apr-2015 09:34
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hope this is placed  in the correct forum


Over the weekend i tried to login to Netflix via Firefox to add a new profile to my account , and received the message below




The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.




So i logged in a using IE ,and it worked fine . I am now getting the same problem on IE and getting the same message as i get on Firefox

Using Getflix and my DNS is set up as they ask it to be , Netflix, Hulu all streaming fine as per normal





 

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442 posts

Ultimate Geek
+1 received by user: 102


  Reply # 1274963 1-Apr-2015 09:39
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i can now add chrome to the list :(





 

Amazon Echo

 

Amazon Dot

 

Lifx Bulbs

 

Nexus 5X
Magic TV 3600
Sony EX700

 

Unblocking service
Amazon Fire TV x 2  = Netflix USA + Amazon Prime
Lightbox




Stu

Hammered
5116 posts

Uber Geek
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  Reply # 1274992 1-Apr-2015 10:11
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Working fine for me. Via Unotelly using Chrome, IE or Netflix WXC plugin. ISP is Spark. VDSL. Windows 7 Pro.




Keep calm, and carry on posting.

 

 

 

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442 posts

Ultimate Geek
+1 received by user: 102


  Reply # 1275065 1-Apr-2015 10:53
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Stu: Working fine for me. Via Unotelly using Chrome, IE or Netflix WXC plugin. ISP is Spark. VDSL. Windows 7 Pro.

'

Windows 7 Home Premium , Spark VDSL here

hmmmmmmmmmmmmmmmm 





 

Amazon Echo

 

Amazon Dot

 

Lifx Bulbs

 

Nexus 5X
Magic TV 3600
Sony EX700

 

Unblocking service
Amazon Fire TV x 2  = Netflix USA + Amazon Prime
Lightbox






442 posts

Ultimate Geek
+1 received by user: 102


  Reply # 1275194 1-Apr-2015 12:35
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Stu: Working fine for me. Via Unotelly using Chrome, IE or Netflix WXC plugin. ISP is Spark. VDSL. Windows 7 Pro.



Just tried using Unotelly , all good there using their DNS settings got into my Netflix account and my Hulu account , switched back to Getflix and back to no joy again

maybe i will have to switch from Getflix once my current subscription ends





 

Amazon Echo

 

Amazon Dot

 

Lifx Bulbs

 

Nexus 5X
Magic TV 3600
Sony EX700

 

Unblocking service
Amazon Fire TV x 2  = Netflix USA + Amazon Prime
Lightbox




11 posts

Geek
+1 received by user: 14

Trusted
Getflix

  Reply # 1285216 15-Apr-2015 23:04
One person supports this post
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Hi,

Have you raised a support ticket with us? We have some other users facing the same problem and are working through a number of solutions.



442 posts

Ultimate Geek
+1 received by user: 102


  Reply # 1285271 16-Apr-2015 07:15
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getflix: Hi,

Have you raised a support ticket with us? We have some other users facing the same problem and are working through a number of solutions.



yes you guys are looking into this

at Level 3 support at the moment





 

Amazon Echo

 

Amazon Dot

 

Lifx Bulbs

 

Nexus 5X
Magic TV 3600
Sony EX700

 

Unblocking service
Amazon Fire TV x 2  = Netflix USA + Amazon Prime
Lightbox






442 posts

Ultimate Geek
+1 received by user: 102


  Reply # 1287569 20-Apr-2015 10:18
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Attention Getflix  , everything is working as it should be again 





 

Amazon Echo

 

Amazon Dot

 

Lifx Bulbs

 

Nexus 5X
Magic TV 3600
Sony EX700

 

Unblocking service
Amazon Fire TV x 2  = Netflix USA + Amazon Prime
Lightbox




11 posts

Geek
+1 received by user: 14

Trusted
Getflix

  Reply # 1287628 20-Apr-2015 10:50
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Thanks for the update, yes, we've had multiple users confirm this :-)

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