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1352 posts

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# 175069 16-Jun-2015 13:45
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First off, I realise that the topic of this thread has probably been discussed elsewhere, but I've had a look and my problem seems to be a little bit different.

I've been using UnblockUS for several years now, and at about the same time I signed up to Netflix.  However, I didn't use it very much and cancelled it after a year.  It's been dormant ever since.

I went to reactivate it but wanted to make sure that I would get the US cataglogue rather than the NZ one.  It's not easy to find this out without starting a new subscription, but looking at my account billing history I discovered that I was being charged in British Pounds, which leads me to think that I was only ever seeing the UK catalogue.  

I've had the UnblockUS DNS loaded into the DNS settings of the router, so I went to the UnblockUS website (which has a Netflix region changer), and confirmed that it was set to USA (it was), but this seems to make no difference.  Every time I login to Netflix it looks like it goes to

Any ideas how to fix this?  I'm considering disabling UnblockUS and trying UNotelly or some other similar service, just to see if this would make a difference.  However, I've been pretty happy with UnblockUS so would prefer not to have to change unless I can't avoid it. 

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Uber Geek
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  # 1325765 16-Jun-2015 13:49
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what about the actual catalog itself, not just the website URL

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Uber Geek
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  # 1325772 16-Jun-2015 13:59
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I thought that generally the DNS unblocker says where abouts you are (you set it to say I want to access USA netflix for example) and when you log into netfix it uses your location (or spoofed location) to display the relevant catalog.

Are your Netflix and Unblockus accounts both active?
Might be worth clearing your browser cache and trying to access netflix again.

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  # 1325776 16-Jun-2015 14:03
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You should be able to get an NZ Netflix account, check your computer's regional settings.

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Uber Geek
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  # 1325827 16-Jun-2015 15:10
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Unfortunately, I can't see the catalogue until I reactivate my membership, but I was hesitant to do that if it meant I was only going to access the UK catalogue.

UnblockUS is definitely active, but as above the Netflix account is not active yet.  If nothing else works, then I will just go ahead and reactivate it and hope to be able to switch to the US catalogue later.

As for the clearing of the browser cache, I tried briefly using the Incognito mode in Chrome, and it seemed to work, but then it came up with an error message - "error_redirect_loop too many redirects" or something like that.  The URL it was showing, though, was

I think I will try flushing the browser cache and then reactivating the subscription, and hope that I can get to the US catalogue.  If that doesn't work, then I may just have to try Unotelly and see if that makes a difference. 

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  # 1325854 16-Jun-2015 15:40
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It should not matter where you are billed, Netflix displays the catalog of the country it 'sees' you in.

You could just sign up for the NZ 30 day trial (using a different email address to that which they already have on file) and if Unotelly's DNS settings are in your PC, AppleTV, SmartTV, iPad or whatever, you will see whichever country's catalog Unotelly is set to.

I have an Amazon FireTV with Unotelly DNS, and my Netflix region set to USA, I see the US catalogue.
At work, I was testing out a SmartTV (LG) in the boardroom, and as our work network lands in Australia (we have a trans tasman WAN and the internet gateway is Telstra in Australia), I see the Au Netflix catalogue at work.
Also at home, I have Netflix on my Samsung SmartTV, which does not use the Unotelly DNS (just the Spark auto configured one), I get the NZ catalogue.

All on the same Netflix account.

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Uber Geek
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  # 1327107 18-Jun-2015 10:33
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So I got a chance to play around with this last night.  Clearing the browser cache didn't do anything, so I tried to sign up for a new account, but it took ages to load and then kept showing the redirect loop error message, with the URL showing  So I abandoned Chrome and tried it in IE.  I was able to sign up for a new account with a different email address, and it took my credit card details (though it recognised it and wouldn't give me a new free trial period).  Going by the catalogue, it looks like the US site.  So far, so good.

However, when I go back to Chrome, and try signing in with the new email address, it still tries to go to and gives me the redirect loop error.  It's not a major problem, as I'm planning to use the iOS app and chromecast to play things, but it is puzzling why Chrome doesn't seem to play nicely with Netflix in my case.

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  # 1330053 23-Jun-2015 16:42
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mine changes depending on my region, didnt realise you needed to pay on the US site etc.


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  # 1377864 1-Sep-2015 19:05
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You don't have to pay for the region you get - I'm paying for NZ, watching US, although can switch regions on AppleTV to see other regions with UnoTelly

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  # 1377873 1-Sep-2015 19:26
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Only think I wish with unotelly is a better UX and a few features like being able to add and remove the dns from a device with a click of a button.

Otherwise it does what it says it will do.

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  # 1377885 1-Sep-2015 19:55
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When signing up I'd turn off unblock U.S. and verify its NZ catalog, then reapply unlock us DNS and then use their web page to change the region to elsewhere. The Netherlands might be a good test as I think captain Phillips is available there.

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  # 1377990 2-Sep-2015 03:24
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ubergeeknz: Hm, sounds like you will need to create a new account in the US.  You need a US Credit Card (entropay worked for me).

We have been paying for Netflix and for Unblockus, both in USD, for a couple of years using my BNZ-issued Visa card.

We can change to any Neflix country, including NZ, via Unblockus on laptop or iPad with a couple of clicks.

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  # 1382027 8-Sep-2015 20:47
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I had spent reading loads of threads about using US credit cards etc, then I realized it could't be easier to use UnoTelly - as I recall you just log in and set what region you want to watch. V good. 

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