Grey screen, TVNZ On Demand

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Finch

2862 posts

Uber Geek
+1 received by user: 195

#177218 26-Jul-2015 21:43

Just signed up, I am getting a grey screen on everything I go to watch.

What's the deal and how can I fix this?

The FAQ says if I have any antivirus software/extensions to disable hem, I don't think I have any.

I am using my Laptop which is on Windows 8, using IE + Chrome.

Cheers.

Killerkiwi2005

374 posts

Ultimate Geek
+1 received by user: 85

Trusted

#1352289 27-Jul-2015 09:17

Adblockers can cause this on tvnz

Finch

2862 posts

Uber Geek
+1 received by user: 195

#1352338 27-Jul-2015 10:07

Killerkiwi2005: Adblockers can cause this on tvnz

Thanks.

Just turned off my Ad-Blockers on IE + Chrome, restarted Laptop, no difference sadly.

ajw

1968 posts

Uber Geek
+1 received by user: 369

#1352399 27-Jul-2015 10:50

Ditto when I try to access a programme on TVNZ on demand using latest version of chrome and firefox but works on TV3 using the latest version of Kubuntu Linux.

Killerkiwi2005

374 posts

Ultimate Geek
+1 received by user: 85

Trusted

#1352408 27-Jul-2015 10:57

On linux I think you have to use pipelight flash as they have some drm

littleheaven

2130 posts

Uber Geek
+1 received by user: 327

#1352556 27-Jul-2015 14:08

I had a similar experience recently. It worked on iPad app and one of our computers, but not on my Mac or, frustratingly, the HTPC. Rebooting our router fixed it.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.