Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




25 posts

Geek
+1 received by user: 1


Topic # 189084 16-Dec-2015 13:45
Send private message

Hi There,

Wondering if anyone one can help me? We currently have Apple TV and access American Netflix using Itunes, the problem I have is that I don't seem to have the same content as friends who are actually in the U.S. have. As I am not all that Savvy with the setup (My son is) I know we have unblock-us which changes our DNS. It's strange cause I'm sure the content used to be the same. Any help would be appreciated, thanks.

Create new topic
1784 posts

Uber Geek
+1 received by user: 264

Subscriber

  Reply # 1451581 16-Dec-2015 13:53
Send private message

Where are the DNS settings loaded? Into your router or the Apple TV itself? If I am reading correctly, you have subscribed to Netflix via the iTunes subscription service, and you are using the app that is natively on the Apple TV. If that is the case, if your geo-unblocking service is working correctly, then you should be seeing American content, regardless of how you are logged into your Apple TV or what location it is set to. If you are not, it points to an issue with the unblocking service. Unblock US should have a step by step guide on their website for your device (I can't access it from work to find you a link). Do you feel comfortable trying to follow something like that to check if your DNS settings are correct?




Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 6S, iPhone 5, AppleTV4, Minix Neo Z-64.




25 posts

Geek
+1 received by user: 1


  Reply # 1451583 16-Dec-2015 13:56
Send private message

I could try, if not my son can he is in the middle of doing an I.T. degree. But it seems straight forward enough.

Really appreciate your reply.

 
 
 
 




25 posts

Geek
+1 received by user: 1


  Reply # 1451585 16-Dec-2015 13:57
Send private message

I'm assuming the DNS settings are loaded into the Apple TV but would need to check that out

7652 posts

Uber Geek
+1 received by user: 731

Subscriber

  Reply # 1451606 16-Dec-2015 14:27
Send private message

The way I tested for content was  by doing a search for Star Trek.  If you only see the movies and not the TV programs you are on the NZ one .  If you see the TV programs as well then you're on the US one..  I use Netflix via my Apple TV..




Regards,

Old3eyes


1784 posts

Uber Geek
+1 received by user: 264

Subscriber

  Reply # 1451609 16-Dec-2015 14:29
Send private message

Here is a step-by-step on how to change your DNS settings on the Apple TV3 (not the newest one): http://www.imore.com/issues-streaming-your-apple-tv-updating-your-dns-settings-may-help You can't do too much damage if you get it wrong - just change them back to automatic. You will need to know what the Unblock US DNS server settings are - that info should be available if you log into your Unblock US account. They may give you two options but only one will be required for the Apple TV so just use the primary one. Good luck.




Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 6S, iPhone 5, AppleTV4, Minix Neo Z-64.




25 posts

Geek
+1 received by user: 1


  Reply # 1451616 16-Dec-2015 14:34
Send private message

Thanks for that will give it a go.

2320 posts

Uber Geek
+1 received by user: 531

Subscriber

  Reply # 1451690 16-Dec-2015 15:57
Send private message

littleheaven: Where are the DNS settings loaded? Into your router or the Apple TV itself? If I am reading correctly, you have subscribed to Netflix via the iTunes subscription service, and you are using the app that is natively on the Apple TV. If that is the case, if your geo-unblocking service is working correctly, then you should be seeing American content, regardless of how you are logged into your Apple TV or what location it is set to. If you are not, it points to an issue with the unblocking service. Unblock US should have a step by step guide on their website for your device (I can't access it from work to find you a link). Do you feel comfortable trying to follow something like that to check if your DNS settings are correct?


With unblock-us you may not necessarily be automatically seeing US Netflix programming - one of the features of unblock-us is that you can very easily select any of the 20-or-so countries where Netflix operates and access that country's programming. If OP's son installed it, he may have selected a country other than US and that could be why you are seeing something different to your US friends' programming.

Check the unblock-us website (or iOS or Android app) and once you log in to your account you can easily see which country it is set for and easily change it if you wish. If it's not set to 'USA' that may well be your answer.

1784 posts

Uber Geek
+1 received by user: 264

Subscriber

  Reply # 1452102 17-Dec-2015 09:32
Send private message

eracode:
littleheaven: Where are the DNS settings loaded? Into your router or the Apple TV itself? If I am reading correctly, you have subscribed to Netflix via the iTunes subscription service, and you are using the app that is natively on the Apple TV. If that is the case, if your geo-unblocking service is working correctly, then you should be seeing American content, regardless of how you are logged into your Apple TV or what location it is set to. If you are not, it points to an issue with the unblocking service. Unblock US should have a step by step guide on their website for your device (I can't access it from work to find you a link). Do you feel comfortable trying to follow something like that to check if your DNS settings are correct?


With unblock-us you may not necessarily be automatically seeing US Netflix programming - one of the features of unblock-us is that you can very easily select any of the 20-or-so countries where Netflix operates and access that country's programming. If OP's son installed it, he may have selected a country other than US and that could be why you are seeing something different to your US friends' programming.

Check the unblock-us website (or iOS or Android app) and once you log in to your account you can easily see which country it is set for and easily change it if you wish. If it's not set to 'USA' that may well be your answer.


Ah, true. Unotelly is similar - their Dynamo settings allow you to choose the region for Netflix, but it does default to USA which is why I didn't think of it initially.




Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 6S, iPhone 5, AppleTV4, Minix Neo Z-64.


193 posts

Master Geek
+1 received by user: 13


  Reply # 1452133 17-Dec-2015 10:06
Send private message

Try updating your ip address on unblock us

If it has an old ip address then it will be showing NZ content only.



25 posts

Geek
+1 received by user: 1


  Reply # 1452189 17-Dec-2015 11:03
Send private message

Thanks for the help everyone have managed to sort it out, seems my son was mucking around and had changed our DNS!

1784 posts

Uber Geek
+1 received by user: 264

Subscriber

  Reply # 1452299 17-Dec-2015 14:17
One person supports this post
Send private message

Glad it got fixed!




Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 6S, iPhone 5, AppleTV4, Minix Neo Z-64.


139 posts

Master Geek
+1 received by user: 3


  Reply # 1453172 18-Dec-2015 18:13
Send private message

Hi there, sorry to hijack this thread, but I'm having exactly the same problem with my lg and samsung tvs, they used to play the us Netflix site but a week ago will now only show the NZ one no matter what I do,(my android phone sometimes will play and sometimes won't really strange) I'm using unotelly with a belkin router, have reset everything redone the DNS settings,the laptop has no problem playing the us site so this tells me it's something to do with the TV apps and not unotelly or the router.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31


Active wholesale as Chorus tackles wireless challenge
Posted 3-Nov-2017 10:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.