Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


164 posts

Master Geek
+1 received by user: 6


Topic # 189146 18-Dec-2015 10:47
Send private message

How can I cancel my US Netflix subscription if I only have their 1-800 US toll free phone number?  It only works in the US of course.

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
166 posts

Master Geek
+1 received by user: 48


  Reply # 1452882 18-Dec-2015 10:57
5 people support this post
Send private message

Cancel online from within your account? That's what I did.

599 posts

Ultimate Geek
+1 received by user: 156


  Reply # 1452883 18-Dec-2015 11:02
Send private message

I did it that way as well.

 

You get the rest of the month you have paid for.

 

If you resign to a NZ Netflix account I am pretty sure you lose your viewing history (but it was a while ago when I did that). No Biggie as you can manually re-add some favorites if you want.



164 posts

Master Geek
+1 received by user: 6


  Reply # 1452887 18-Dec-2015 11:05
Send private message

OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.

599 posts

Ultimate Geek
+1 received by user: 156


  Reply # 1452891 18-Dec-2015 11:12
Send private message

This does raise the question of why sign up to Netflix USA?

 


have they got a great pricing deal - the NZ dollar means the pricing is almost the same ATM.

1480 posts

Uber Geek
+1 received by user: 743


  Reply # 1452892 18-Dec-2015 11:13
Send private message

Skype-out

2612 posts

Uber Geek
+1 received by user: 604

Trusted

  Reply # 1452893 18-Dec-2015 11:13
Send private message

login: OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.


Why do you want to have a Netflix US account?

 

If it is to access the US content, you should be able to do that with your NZ account and a DNS service like Unotelly. In fact, if you signed up to a US Netflix account without one, you'd only see the NZ content.

Meow
7535 posts

Uber Geek
+1 received by user: 3646

Moderator
Trusted
Lifetime subscriber

  Reply # 1452896 18-Dec-2015 11:25
Send private message

I simply cancelled my US Netflix, waited until it lapsed and then signed into my account via NZ. Didn't lose my viewing history or anything.






164 posts

Master Geek
+1 received by user: 6


  Reply # 1452899 18-Dec-2015 11:27
Send private message

dclegg:
login: OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.


Why do you want to have a Netflix US account? If it is to access the US content, you should be able to do that with your NZ account and a DNS service like Unotelly. In fact, if you signed up to a US Netflix account without one, you'd only see the NZ content.


Well, because I cancelled my NZ Netflix account (which is still active until the end of the month and they told me I can reactivate it any time).

I then subscribed to DNS4Me and changed the DNS settings in my router as per their instructions.  I then logged onto my NZ Netflix account but noticed there was apparently still only NZ content displayed.

So I then logged into Netflix US (after deleting  the pe-existing Netflix NZ cookies) and set up a new account. Payment from my Paypal account was declined - non US of course. But they accepted a NZ credit card with a US zip code that is the same as my NZ one with the addition of a zero to the front.

So now I have access to Netflix US.  But you are telling me there's an easier way?

2612 posts

Uber Geek
+1 received by user: 604

Trusted

  Reply # 1452902 18-Dec-2015 11:34
One person supports this post
Send private message

login: 

Well, because I cancelled my NZ Netflix account (which is still active until the end of the month and they told me I can reactivate it any time).

I then subscribed to DNS4Me and changed the DNS settings in my router as per their instructions.  I then logged onto my NZ Netflix account but noticed there was apparently still only NZ content displayed.

So I then logged into Netflix US (after deleting  the pe-existing Netflix NZ cookies) and set up a new account. Payment from my Paypal account was declined - non US of course. But they accepted a NZ credit card with a US zip code that is the same as my NZ one with the addition of a zero to the front.

So now I have access to Netflix US.  But you are telling me there's an easier way?


Now that we have an official Netflix presence here, it should be no longer necessary to have a US based account. Access to content is based on your location as determined by your IP address. Services like DNS4Me (and Unotelly, who I use) get around this geoblocking by faking your country of origin. Netflix will then give you access to the content from the region you wish to view (the good services allow you to select a Netflix region).

If you are having trouble with DNS4Me with your NZ account, you will probably also have trouble when attempting to use it with a US account. Also be aware that some devices may require a reboot in order to recognise the DNS changes. Our Apple TV can be like that, especially if we've already used the Netflix app in that session. And some other devices use hardcoded DNS IP addresses, which make it harder to use a DNS service to unblock content.

Meow
7535 posts

Uber Geek
+1 received by user: 3646

Moderator
Trusted
Lifetime subscriber

  Reply # 1452912 18-Dec-2015 11:41
Send private message

I personally use a NZ account with DNS4ME to access US content. If you don't redirect Google DNS traffic and OpenDNS traffic back to either your routers DNS server or to DNS4ME's servers then you're going to see only NZ content on some devices.

I've posted a tutorial on how to use their API to content unblock via DNS redirection assuming you're using a compatible router. You don't need a US account.






164 posts

Master Geek
+1 received by user: 6


  Reply # 1452993 18-Dec-2015 13:37
Send private message

OK, well done. Where is the tutorial to be found?

jmh

449 posts

Ultimate Geek
+1 received by user: 142

Subscriber

  Reply # 1453001 18-Dec-2015 13:42
Send private message

I had consistent problems getting US content through DNS4ME (or anyone else) while I was with Flip ISP who have a dynamic IP address that changes every 5 minutes.  Now I've changed to another provider it's fine.  

For the record, yes I did use a DDNS but I still had problems, having to reset it at least once a night if not several times.

6219 posts

Uber Geek
+1 received by user: 1037

Trusted
Lifetime subscriber

  Reply # 1453017 18-Dec-2015 13:58
Send private message

login: I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix.

I'm not sure where you got that from; there is a big "Cancel Membership" button under account settings that leads to https://www.netflix.com/CancelPlan.



164 posts

Master Geek
+1 received by user: 6


  Reply # 1453093 18-Dec-2015 15:39
Send private message

Behodar:
login: I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix.

I'm not sure where you got that from; there is a big "Cancel Membership" button under account settings that leads to https://www.netflix.com/CancelPlan.


All I can say is that at the time I wanted to cancel my NZ Netflix account I went through their web site and was unable to find anything related to cancellation as such.  I notice that on US Netflix there is certainly a cancel membership button prominently displayed and it's impossible to miss.

7833 posts

Uber Geek
+1 received by user: 783

Subscriber

  Reply # 1453105 18-Dec-2015 15:53
Send private message

login: How can I cancel my US Netflix subscription if I only have their 1-800 US toll free phone number?  It only works in the US of course.


It works here as well but not toll free..




Regards,

Old3eyes


 1 | 2
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.