Netflix US account cancellation?

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171 posts

Master Geek
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#189146 18-Dec-2015 10:47

How can I cancel my US Netflix subscription if I only have their 1-800 US toll free phone number? It only works in the US of course.

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Master Geek
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#1452882 18-Dec-2015 10:57

Cancel online from within your account? That's what I did.

KrazyKid

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Uber Geek
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#1452883 18-Dec-2015 11:02

I did it that way as well.

You get the rest of the month you have paid for.

If you resign to a NZ Netflix account I am pretty sure you lose your viewing history (but it was a while ago when I did that). No Biggie as you can manually re-add some favorites if you want.

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Master Geek
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#1452887 18-Dec-2015 11:05

OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.

KrazyKid

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Uber Geek
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#1452891 18-Dec-2015 11:12

This does raise the question of why sign up to Netflix USA?

have they got a great pricing deal - the NZ dollar means the pricing is almost the same ATM.

shk292

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#1452892 18-Dec-2015 11:13

Skype-out

dclegg

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#1452893 18-Dec-2015 11:13

login: OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.

Why do you want to have a Netflix US account?

If it is to access the US content, you should be able to do that with your NZ account and a DNS service like Unotelly. In fact, if you signed up to a US Netflix account without one, you'd only see the NZ content.

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michaelmurfy

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#1452896 18-Dec-2015 11:25

I simply cancelled my US Netflix, waited until it lapsed and then signed into my account via NZ. Didn't lose my viewing history or anything.

Michael Murphy | https://murfy.nz
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171 posts

Master Geek
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#1452899 18-Dec-2015 11:27

dclegg:
login: OK, thanks. That's good to know.

I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix. I wanted to make sure there was a way to cancel other than by phone if I joined up with Netflix US.

Thanks again.

Why do you want to have a Netflix US account? If it is to access the US content, you should be able to do that with your NZ account and a DNS service like Unotelly. In fact, if you signed up to a US Netflix account without one, you'd only see the NZ content.

Well, because I cancelled my NZ Netflix account (which is still active until the end of the month and they told me I can reactivate it any time).

I then subscribed to DNS4Me and changed the DNS settings in my router as per their instructions. I then logged onto my NZ Netflix account but noticed there was apparently still only NZ content displayed.

So I then logged into Netflix US (after deleting the pe-existing Netflix NZ cookies) and set up a new account. Payment from my Paypal account was declined - non US of course. But they accepted a NZ credit card with a US zip code that is the same as my NZ one with the addition of a zero to the front.

So now I have access to Netflix US. But you are telling me there's an easier way?

dclegg

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#1452902 18-Dec-2015 11:34

login:

Well, because I cancelled my NZ Netflix account (which is still active until the end of the month and they told me I can reactivate it any time).

I then subscribed to DNS4Me and changed the DNS settings in my router as per their instructions. I then logged onto my NZ Netflix account but noticed there was apparently still only NZ content displayed.

So I then logged into Netflix US (after deleting the pe-existing Netflix NZ cookies) and set up a new account. Payment from my Paypal account was declined - non US of course. But they accepted a NZ credit card with a US zip code that is the same as my NZ one with the addition of a zero to the front.

So now I have access to Netflix US. But you are telling me there's an easier way?

Now that we have an official Netflix presence here, it should be no longer necessary to have a US based account. Access to content is based on your location as determined by your IP address. Services like DNS4Me (and Unotelly, who I use) get around this geoblocking by faking your country of origin. Netflix will then give you access to the content from the region you wish to view (the good services allow you to select a Netflix region).

If you are having trouble with DNS4Me with your NZ account, you will probably also have trouble when attempting to use it with a US account. Also be aware that some devices may require a reboot in order to recognise the DNS changes. Our Apple TV can be like that, especially if we've already used the Netflix app in that session. And some other devices use hardcoded DNS IP addresses, which make it harder to use a DNS service to unblock content.

michaelmurfy

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#1452912 18-Dec-2015 11:41

I personally use a NZ account with DNS4ME to access US content. If you don't redirect Google DNS traffic and OpenDNS traffic back to either your routers DNS server or to DNS4ME's servers then you're going to see only NZ content on some devices.

I've posted a tutorial on how to use their API to content unblock via DNS redirection assuming you're using a compatible router. You don't need a US account.

Michael Murphy | https://murfy.nz
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171 posts

Master Geek
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#1452993 18-Dec-2015 13:37

OK, well done. Where is the tutorial to be found?

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jmh

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Ultimate Geek
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#1453001 18-Dec-2015 13:42

I had consistent problems getting US content through DNS4ME (or anyone else) while I was with Flip ISP who have a dynamic IP address that changes every 5 minutes. Now I've changed to another provider it's fine.

For the record, yes I did use a DDNS but I still had problems, having to reset it at least once a night if not several times.

Behodar

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#1453017 18-Dec-2015 13:58

login: I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix.

I'm not sure where you got that from; there is a big "Cancel Membership" button under account settings that leads to https://www.netflix.com/CancelPlan.

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Master Geek
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#1453093 18-Dec-2015 15:39

Behodar:
login: I already have a Netflix NZ account and I noticed there was no way to cancel this other than to ring up NZ Netflix.

I'm not sure where you got that from; there is a big "Cancel Membership" button under account settings that leads to https://www.netflix.com/CancelPlan.

All I can say is that at the time I wanted to cancel my NZ Netflix account I went through their web site and was unable to find anything related to cancellation as such. I notice that on US Netflix there is certainly a cancel membership button prominently displayed and it's impossible to miss.

old3eyes

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#1453105 18-Dec-2015 15:53

login: How can I cancel my US Netflix subscription if I only have their 1-800 US toll free phone number? It only works in the US of course.

It works here as well but not toll free..

Regards,

Old3eyes

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