Fire TV , Netflix programs only loading to 25%

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marlinz

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Topic # 191927 21-Feb-2016 09:29

Not sure if this should be in the have you been affected by Netflix crackdown , apologies if it should be.

I use Amazon Fire TVs in my household to watch Netflix , Hulu etc

Both Fire TVs are hardwired and Hulu and Showtime work flawlessly

The last day or so certain programs on Netflix only will only load to 25% then they ask please check your internet connection

I have googled and tried the things that people have mentioned doing such as flushing Amazon App data then restarting but this does not work as a fix for me

Anybody have any suggestions ?

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Reply # 1496499 21-Feb-2016 10:50

Have they been updated to the latest Fire OS version?

I have a Fire TV stick that was and it caused havoc for Netflix and Hulu, and flushing the cache, uninstalling the apps did nothing. The only way to fix it was to reset the stick to its factory default and start again.

My Fire TV hasn't been updated yet, but the update was rolling out in stages.

Also, are your DNS settings on the Fire TV or on your router?

simon14

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Reply # 1496510 21-Feb-2016 11:19

We have the same issue watching netflix on ps4. It will begin to play for a few seconds, then go to loading and stop at 25%

You woudn't think it was related to the crackdown as that should stop you watching or loading any of it i would have thought?

NonprayingMantis

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Reply # 1496516 21-Feb-2016 12:05

Try putting your ISP dns back in and see if Netflix nz works ok.

Stu1

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Reply # 1496536 21-Feb-2016 13:40

I used on get that problem when I didn't have Google dns settings blocked on chromecast may be doing same blocking on fire stick

Batwing

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Reply # 1496554 21-Feb-2016 14:19

25% is where all my devices would stop when I was on vodafone cable, it was purely congestion.

freitasm

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Reply # 1496688 21-Feb-2016 20:38

I am using a Fire TV (without the latest firmware that introduces Echo) on a gigabit fibre connection with Unotelly and this happens if I am using ethernet. I was also only playing Netflix and Amazon Instant Video on SD (around 384 kbps). Switched to WiFi 5GHz and everything worked as it should.

This also happened while connected to Vodafone cable before. Tested with different routers, switches, etc.

I haven't tried the hard reset yet but will try. At the moment WiFi is working fine for us.

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marlinz

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Reply # 1496853 22-Feb-2016 10:36

corksta: Have they been updated to the latest Fire OS version?

I have a Fire TV stick that was and it caused havoc for Netflix and Hulu, and flushing the cache, uninstalling the apps did nothing. The only way to fix it was to reset the stick to its factory default and start again.

My Fire TV hasn't been updated yet, but the update was rolling out in stages.

Also, are your DNS settings on the Fire TV or on your router?

Both Fire Tvs have not been updated

DNS settings are on the Fire TV's not my router

marlinz

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Reply # 1496855 22-Feb-2016 10:37

freitasm:

I am using a Fire TV (without the latest firmware that introduces Echo) on a gigabit fibre connection with Unotelly and this happens if I am using ethernet. I was also only playing Netflix and Amazon Instant Video on SD (around 384 kbps). Switched to WiFi 5GHz and everything worked as it should.

This also happened while connected to Vodafone cable before. Tested with different routers, switches, etc.

I haven't tried the hard reset yet but will try. At the moment WiFi is working fine for us.

Looks like i may have to try the Wifi option

Davout

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Reply # 1497510 23-Feb-2016 01:05

I started getting VPN error messages with Unblock-us DNS (never had this issue with them), so I started a trial with Unotelly (no VPN errors) and I've been getting this. One would assume this issue is also related to Netflix's new countermeasures?

Quitting and restarting Netflix on a Samsung TV fixes it every 3-4 attempts. I'm on ethernet, my WiFi is awful but I'll see if it helps.

Google DNS and a bunch of others are blocked as per another thread.

Kiwifruta

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Reply # 1497513 23-Feb-2016 05:33

Davout:
I started getting VPN error messages with Unblock-us DNS (never had this issue with them), so I started a trial with Unotelly (no VPN errors) and I've been getting this. One would assume this issue is also related to Netflix's new countermeasures?

Quitting and restarting Netflix on a Samsung TV fixes it every 3-4 attempts. I'm on ethernet, my WiFi is awful but I'll see if it helps.

Google DNS and a bunch of others are blocked as per another thread.

Instead of blocking Google DNS et. al try redirecting DNS, per the Unblocking Netflix FAQs thread.

Gtrev

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Reply # 1498005 23-Feb-2016 18:28

I was having my firetv stop loading at 25% also. If I backed out to the title and reloaded it would start working after 2 or 3 attempts. Am using with UnoTelly. My firetv got the os5 update today. All loading issues fixed. Seems to buffer up to 1080p almost instantly too.

marlinz

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Reply # 1505372 3-Mar-2016 09:28

Not sure if anyone else was having this problem , but this is now resolved for me on both my Fire TV's

It fixed itself on Tuesday evening the 1st and has been all good since then

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freitasm

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Reply # 1505422 3-Mar-2016 10:16

Same here. It is now as good on ethernet as it is on WiFi. Adding to that my Fire TV got the updated OS 5.0.5 with Alexa, etc.

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old3eyes

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Reply # 1505492 3-Mar-2016 12:59

freitasm:

Same here. It is now as good on ethernet as it is on WiFi. Adding to that my Fire TV got the updated OS 5.0.5 with Alexa, etc.

I added Alexa to my fire TV stick last week. It defaulted all my DNS network settings again. Took me a little while to figure out what had happened as my normal channels etc stopped working but no error message just looped back to the main screen for that channel when you selected play..

Regards,

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mrphil

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Reply # 1505645 3-Mar-2016 18:37

both our samsung and sony tv no longer plays US content and just sits at 25%

i tried nz netflix and everything loads without any issues so i'm guess this is part of the crack down

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