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242 posts

Master Geek
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Topic # 193576 15-Mar-2016 20:37
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brought a apple tv 3 today

 

thought it had 3 now and bbc iplayer itv player etc

 

but cant find them on the apple tv 3

 

 

 

or did i get it wrong and should of brought apple tv 4





 

 

 


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395 posts

Ultimate Geek
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  Reply # 1513975 15-Mar-2016 20:45
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Yup. You wanted the Apple TV 4.





Doesn't know what he doin
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  Reply # 1513978 15-Mar-2016 20:49
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Oh damn D; yeh you wanted the Apple TV 4. What store did you buy it from? Maybe, just maybeeeeee they might have a very lenient returns policy? Failing that you could airplay the content you want from a Mac (you'll need to use screensharing though because most of those players won't AirPlay natively. 





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Master Geek
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  Reply # 1514044 15-Mar-2016 23:04
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got it from harvey norman online

 

+fair trading act or consumer guarantees act got me covered


Doesn't know what he doin
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  Reply # 1514045 15-Mar-2016 23:05
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Let us know how you get on with that, I don't think the CGA or FTA will cover you for this unless an online rep or something said it was compatible with those apps. Otherwise it's up to the store on whether to accept the return or not unfortunately.




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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Uber Geek
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  Reply # 1514488 16-Mar-2016 13:55
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I don't know why Apple couldn't have pushed both of those apps out to the ATV 3. It's still a current model, and both apps use the normal tvOS templates that the 3 can handle. Being major services for both the UK and NZ they should have been added.

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  Reply # 1514620 16-Mar-2016 17:29
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steve98: I don't know why Apple couldn't have pushed both of those apps out to the ATV 3. It's still a current model, and both apps use the normal tvOS templates that the 3 can handle. Being major services for both the UK and NZ they should have been added.

 

Even if they were, though, you'd need to be constantly swapping regions on the device to get the relevant apps to display, which is a PITA. On the 4 they all co-exist on the home screen regardless of what store you downloaded them from. On the 3 it only displays the apps for the region you're currently set to, if I remember correctly.





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Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.


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  Reply # 1514625 16-Mar-2016 17:33
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littleheaven:

steve98: I don't know why Apple couldn't have pushed both of those apps out to the ATV 3. It's still a current model, and both apps use the normal tvOS templates that the 3 can handle. Being major services for both the UK and NZ they should have been added.


Even if they were, though, you'd need to be constantly swapping regions on the device to get the relevant apps to display, which is a PITA. On the 4 they all co-exist on the home screen regardless of what store you downloaded them from. On the 3 it only displays the apps for the region you're currently set to, if I remember correctly.



Correct, switch regions and half the home screen disappears. And it's the region set on the Apple TV too rather than say if you used a smart Dns service, so it's a tedious process if you want to change region. Apple TV 4 is really cool in that regard.




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


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  Reply # 1514630 16-Mar-2016 17:45
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tardtasticx:

Correct, switch regions and half the home screen disappears. And it's the region set on the Apple TV too rather than say if you used a smart Dns service, so it's a tedious process if you want to change region. Apple TV 4 is really cool in that regard.

 

It really is. I was beside myself with glee when I discovered the ATV4 could have all apps available simultaneously. 

 

Maybe the OP could sell their 3 and use the proceeds to partly fund a 4? I suspect not many shops would refund an accidental purchase once it's out of the box. 





Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.




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Master Geek
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  Reply # 1514780 16-Mar-2016 23:08
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steve98: I don't know why Apple couldn't have pushed both of those apps out to the ATV 3. It's still a current model, and both apps use the normal tvOS templates that the 3 can handle. Being major services for both the UK and NZ they should have been added.

 

 

 

i thought both the atv3 and atv4 has the same apps and atv4 was the same as atv4

 

and atv4 just had  better hardware specs and apple siri

 

 


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  Reply # 1514865 17-Mar-2016 09:35
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biggal: 

 

i thought both the atv3 and atv4 has the same apps and atv4 was the same as atv4

 

and atv4 just had  better hardware specs and apple siri

 

 

Not at all. ATV4 has an open app store - anyone can develop an app for it, like they can for an iPhone or iPad. This is why we're now getting apps for local TV stations on it. You can go to the app store and get anything you like from it, such as games, speed tests, weather apps, etc. ATV3 comes with a selection of pre-approved apps that Apple load onto it. These only change if they push an update to it that contains a new app. You have no control over what's on there, and no app store to get anything else from. On the ATV3 you need to go into the device settings and set the region to UK to get it to show the UK apps, but then all the US apps disappear. On the ATV4 you can have it set to New Zealand and have apps from any other app store in the world all sitting together on the home screen. 

 

You can still Airplay any service you like (as long as it Airplay support) to the ATV3 just as you can to the ATV4, but that requires an iPad or iPhone to run the original app.





Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.


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Ultimate Geek
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  Reply # 1514918 17-Mar-2016 10:49
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Most consumer electronics stores have a 7 day right of return as long as the packaging is undamaged.  Just take it back and tell them you bought the wrong one.  Buy the ATV4 from them and they will be happy enough.  It's not like you could get a discount anywhere else anyway.  Btw. Get the 32MB version and save yourself $100.  There is no need to buy the 64GB version.





Kirk

 


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Ultimate Geek
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  Reply # 1514928 17-Mar-2016 10:55
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kharris:

 

Most consumer electronics stores have a 7 day right of return as long as the packaging is undamaged.  Just take it back and tell them you bought the wrong one.  Buy the ATV4 from them and they will be happy enough.  It's not like you could get a discount anywhere else anyway.  Btw. Get the 32MB version and save yourself $100.  There is no need to buy the 64GB version.

 

 

In fact it is better than that... 14 day right of return - no questions asked.

 

 

 

"We understand shopping online is a little different so we offer a no questions asked, 14-day exchange policy - simply take the goods back to your local store. Goods must be sealed/unopened, with packaging in original condition, and accompanied by a valid receipt. You will be offered an exchange or gift card based on the value paid at the time of purchase."

 

http://www.harveynorman.co.nz/corporate-information/returns-policy.html#change-mind

 

 

 

 





Kirk

 


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  Reply # 1514940 17-Mar-2016 11:25
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kharris:

 

kharris:

 

Most consumer electronics stores have a 7 day right of return as long as the packaging is undamaged.  Just take it back and tell them you bought the wrong one.  Buy the ATV4 from them and they will be happy enough.  It's not like you could get a discount anywhere else anyway.  Btw. Get the 32MB version and save yourself $100.  There is no need to buy the 64GB version.

 

 

In fact it is better than that... 14 day right of return - no questions asked.

 

 

 

"We understand shopping online is a little different so we offer a no questions asked, 14-day exchange policy - simply take the goods back to your local store. Goods must be sealed/unopened, with packaging in original condition and accompanied by a valid receipt. You will be offered an exchange or gift card based on the value paid at the time of purchase."

 

http://www.harveynorman.co.nz/corporate-information/returns-policy.html#change-mind

 

 

 

 

 

 

 

 

It is the Sealed and unopened bit that could trip the OP up here - they have admitted to setting it up.

 

Should still be OK, but be aware that HN could push back (there is no margin for them in either product really, and having to re-sell an opened ATV3 they wont be able to discount it much. They could charge a re-stocking fee? (In this case I'd be happy to pay a 10% restock fee to swap it over).


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Ultimate Geek
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  Reply # 1515076 17-Mar-2016 16:10
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trig42:

 

kharris:

 

kharris:

 

Most consumer electronics stores have a 7 day right of return as long as the packaging is undamaged.  Just take it back and tell them you bought the wrong one.  Buy the ATV4 from them and they will be happy enough.  It's not like you could get a discount anywhere else anyway.  Btw. Get the 32MB version and save yourself $100.  There is no need to buy the 64GB version.

 

 

In fact it is better than that... 14 day right of return - no questions asked.

 

 

 

"We understand shopping online is a little different so we offer a no questions asked, 14-day exchange policy - simply take the goods back to your local store. Goods must be sealed/unopened, with packaging in original condition and accompanied by a valid receipt. You will be offered an exchange or gift card based on the value paid at the time of purchase."

 

http://www.harveynorman.co.nz/corporate-information/returns-policy.html#change-mind

 

 

 

 

 

 

 

 

It is the Sealed and unopened bit that could trip the OP up here - they have admitted to setting it up.

 

Should still be OK, but be aware that HN could push back (there is no margin for them in either product really, and having to re-sell an opened ATV3 they wont be able to discount it much. They could charge a re-stocking fee? (In this case I'd be happy to pay a 10% restock fee to swap it over).

 

 

 

 

Yeah I saw that but I doubt it will be an issue.  I have never had an issue taking something back to a retailer within 7 days, opened, as long as the packaging was in good order.





Kirk

 




242 posts

Master Geek
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  Reply # 1515937 19-Mar-2016 01:09
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haven't been to the store yet but rang them they say it ok to return it and get a appletv 4


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