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freitasm

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#195646 28-Apr-2016 09:30
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Spark now offers free Lightbox to home broadband users.

 

 

Spark has announced today it will be giving all of its home broadband customers a huge amount of extra value by shouting them a Lightbox subscription and access to 1GB of free WiFi data every day at over 1000 of WiFi zones, for the entire life their Spark plan.

Spark Home, Mobile & Business CEO, Jason Paris says that while the online TV market is growing at a rapid pace there is still a large proportion of New Zealanders yet to make the inevitable switch to online TV.

“Already, hundreds of thousands of New Zealanders are streaming some of their favourite TV shows legitimately online, using services like Lightbox, right here in New Zealand. However, there is still a large majority of New Zealanders yet to fully experience the huge benefits of an online TV service like Lightbox to watch their favourite shows anywhere and anytime they want to.

“With some of the world’s best TV content now available in our own backyard, it no longer makes sense for our customers to be restricted by traditional TV services that dictate when and what shows they can watch. That’s why today we’re really excited to be widening our customers’ access to Lightbox, making it as easy and affordable as possible for them to take full advantage of the many thousands of hours of ad-free TV that comes with Lightbox.”

Just this month Lightbox released the second season of the Golden Globe nominated, Outlander, and continues to delight viewers with critically acclaimed shows like Suits, Mr Robot and Breaking Bad prequel, Better Call Saul.

Spark says it also makes sense to offer broadband customers free access to the WiFi network, following the fantastic response the company has had to the service by its mobile customers.

“Everyday thousands of our mobile customers tap into our free WiFi zones across the country. Following this success and feedback from customers that their kids in particular love the service, we’re opening up even greater access to the network so customers and their families – regardless of what mobile provider they’re with – can take advantage of 1GB of free WiFi every day.”

Spark says home broadband customers can register up to three devices in a household for free Spark WiFi allowing them to tap into any one of the 1000 Spark WiFi zones located across New Zealand.

 

 

http://spark.co.nz/getmore





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tangerz
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  #1543231 28-Apr-2016 09:57
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Nice one Spark! That's a decent bit of value for customers. And not just for newcomers either!  :-)




  #1543232 28-Apr-2016 09:58
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Well they had better made it much easier to report issues with their WiFi hotspots then. The one in Johnston St in Wellington has been actively refusing to connect my Samsung phone for some while now (no problem with any others). There is no voice menu on any of their regular contact numbers that allow for reporting such a fault. The moment you mention WiFi to the frontline call centre staff, they just go into autopilot and assume you are having a home WiFi issue and don't even seem to know about the existence of the Spark public WiFi network.


ToPGuNZ
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  #1543234 28-Apr-2016 10:00
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Very nice, thanks Spark. Right, back to outlander :)




maoriboy
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  #1543244 28-Apr-2016 10:14
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That's awesome news and right when my free subscription was about to run out. 






joshhill96
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  #1543262 28-Apr-2016 10:35
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Well done Spark! That is great value!


michelangelonz
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  #1543330 28-Apr-2016 12:13
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That's awesome, great value for Spark customers. Watch out Vodafone.


allio
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  #1543365 28-Apr-2016 13:05
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Is it coming to Bigpipe?


 
 
 

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Yabanize
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  #1543397 28-Apr-2016 13:36
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allio:

 

Is it coming to Bigpipe?

 

 

No, however new bigpipe customers get 6 months of it free

 

 

 

I wonder if they would ever give mobile customers a large amount of data to use on Lightbox when out and about


BigPipeNZ
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  #1543413 28-Apr-2016 14:08
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allio:

 

Is it coming to Bigpipe?

 

 

We have no plans to do it. 





bigpipe.co.nz
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mattwnz
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  #1543432 28-Apr-2016 14:55
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Doesn't look like it works if you have previously got an offer code, as per teh error below

 

 

 

Sorry, it looks like you have already redeemed a previous Lightbox voucher for this account. You don't need to do anything - your subscription has automatically been updated

 

 

 

When I try to login and resume the subscription, it wants to charge me $12.99 or it needs a redemption code. But the system, won't generate a code as per above. Anyone else encounter this?

 

 

 

 


rscole86
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l43a2
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  #1543435 28-Apr-2016 14:59
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mattwnz:

 

Doesn't look like it works if you have previously got an offer code, as per teh error below

 

 

 

Sorry, it looks like you have already redeemed a previous Lightbox voucher for this account. You don't need to do anything - your subscription has automatically been updated

 

 

 

When I try to login and resume the subscription, it wants to charge me $12.99 or it needs a redemption code. But the system, won't generate a code as per above. Anyone else encounter this?

 

 

 

 

 

 

 

 

i had this same issue....






mattwnz
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  #1543436 28-Apr-2016 15:00
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rscole86:

 

See these other threads, where I have this issue.

 

 

 

http://www.geekzone.co.nz/forums.asp?forumid=171&topicid=190896&page_no=7

 

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=195645

 

 

 

 

 

 

Thanks, so it looks like a bug and will have to contact Lightbox to correct.


rscole86
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  #1543438 28-Apr-2016 15:02
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Nope, Lightbox cannot help, the bug is with Spark thinking we already have a valid and active voucher/subscription. Mine had expired, so I need a new voucher. They must look at my email address and assume I already have an active one if place and hence do not give me a new voucher code. I am waiting for Spark to get back to me.


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