Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


rossmcm

111 posts

Master Geek


#204991 25-Oct-2016 21:25

Just signed up for a month trial of Netflix.  Successfully accessing it from iPad, Android tablet and 2 PC's but the household TV (UA55H6400) won't start the app.  The TV accesses Youtube, runs the stock browser, On demand TV1, Sky on demand, all with no issues, but no Netflix.  When I attempt to start the Netflix app. it comes back instantly with "Try again later" - no other error code -  this message is generated by the TV, not the netflix app.  The app never gets started (at least to the point of showing a user interface).

 

Tried setting the TV to manual DNS, 8.8.8.8.  TV is wired-connected to ADSL router

 

 

 

 

 

 

 

 

 

 


Create new topic

ajw

ajw
1932 posts

Uber Geek


  #1657770 25-Oct-2016 21:40
Send private message

How old is the TV. I recently bought a IPTV box from China and had to update the Netflix app from the google play store. Have you called Samsung for advice.




riahon
946 posts

Ultimate Geek


  #1657774 25-Oct-2016 21:44
Send private message

Have you set the correct time on the TV?

rossmcm

111 posts

Master Geek


  #1657776 25-Oct-2016 21:46

Bought it new a little under 2 years ago.  I've been onto Netflix support, but not Samsung.  I reckon they are pretty busy right now... ;-)

 

 

 

I thought about updating the app but can't see where I might do that.




rossmcm

111 posts

Master Geek


  #1657777 25-Oct-2016 21:47

Yep.  It's set to auto-sync.


ajw

ajw
1932 posts

Uber Geek


  #1657779 25-Oct-2016 21:54
Send private message

Check with Samsung support. A friend of mine has a 4 year old Panasonic smart TV and now can't access Netflix even after resetting the TV and doing all the other procedures as advised by Panasonic support. Fortunately my friend has the latest playstation and was able to access netflix through that.


scuwp
3885 posts

Uber Geek


  #1657786 25-Oct-2016 22:04
Send private message

The app should update automatically but you could try deleting it and reinstalling it again.  I have periodic problems loading the app on my Samsung TV and sometimes get the same result.  Going back to the smart screen and trying again normally resolves it.  





Lazy is such an ugly word, I prefer to call it selective participation



richms
28178 posts

Uber Geek

Trusted
Lifetime subscriber

  #1657797 25-Oct-2016 22:33
Send private message

I had a samsung, it had netflix when I set it to the US region. And hulu, and a few other useful things.

 

Someone was wanting TVNZ ondemand. I changed it to NZ. Netflix and hulu went away. Set it back to US, never got netflix again. Hulu fine tho.

 

Apparantly was never supposed to have had it as it was not a US model or some lame excuse.

 

This is why I value the smart features in TVs pretty low. Dealing with samsung support was driving me crazy too.





Richard rich.ms

rossmcm

111 posts

Master Geek


#1658079 26-Oct-2016 12:17

I fixed the problem - there wasn't really any problem. I wandered around the menus until I found where you can display a grid of the installed apps. When that displayed, some of the icons - including Netflix - were blank - just the caption showing. As I watched each of the blank icons in turn displayed a progress bar and when it reached 100% the icon appeared, so I guess those apps were updating.

 

 

Whatever, after that Netflix worked no problem.

 

 

Thanks for your input folks.

ajw

ajw
1932 posts

Uber Geek


  #1658088 26-Oct-2016 12:29
Send private message

rossmcm: I fixed the problem - there wasn't really any problem. I wandered around the menus until I found where you can display a grid of the installed apps. When that displayed, some of the icons - including Netflix - were blank - just the caption showing. As I watched each of the blank icons in turn displayed a progress bar and when it reached 100% the icon appeared, so I guess those apps were updating. Whatever, after that Netflix worked no problem. Thanks for your input folks.

 

 

 

Glad you sorted the problem.


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.