Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


flygirlnz

33 posts

Geek


#206083 8-Dec-2016 23:47
Send private message

A day or so ago, netflix and lightbox just stopped working.  I had finished one episode on netflix and the second episode just would not start.

 

I have checked on google and it seems there is an issue with the samsung smart tv and that netflix is down....

 

Has anyone else had problems?

 

 

 

Bea


Create new topic
rokki
374 posts

Ultimate Geek


  #1684995 9-Dec-2016 03:42
Send private message

Hi used it last night with my 4K Samsung TV and all was good.




My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3



eracode
Smpl Mnmlst
8846 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #1685001 9-Dec-2016 05:10
Send private message

We have two Samsung Smart TVs - 2012 and 2015 - and both are fine for Netflix and Lightbox.

 

Interesting that both N and L have stopped. Is your internet connection to the TV ok?





Sometimes I just sit and think. Other times I just sit.


NotReally
75 posts

Master Geek


  #1685004 9-Dec-2016 06:16
Send private message

I had a problem with Amazon Video at about the same time. I deleted all downloaded apps and then did a manual update of all apps. A pop up box said my apps were all up to date and I thought nothing had been done. However, that fixed it although I have no idea why.




flygirlnz

33 posts

Geek


  #1685200 9-Dec-2016 11:48
Send private message

Some good advice there and thank you.  All other streaming works...like utube etc....I am now going to try and remove and reinstall netflix to see if that helps...Thank you so much for your time.


scuwp
3885 posts

Uber Geek


  #1685233 9-Dec-2016 12:38
Send private message

We have occasional issues with ours where the selected movie or show stalls at about 30% on the initial load. The only way to fix it is to first load something we have already watched, once I get something to load all the way everything else then works for that session. Not sure if that's the same as your 'not working'?




Lazy is such an ugly word, I prefer to call it selective participation



flygirlnz

33 posts

Geek


  #1685252 9-Dec-2016 13:19
Send private message

I finally phoned Samsung and this wonderful person helped me with the remote control and after over an hour it is all working again.

 

 

 

The patience of the person was wonderful....

 

 

 

Cheers all for your advice, much appreciated


Amiibro
29 posts

Geek


  #1692186 19-Dec-2016 13:57
Send private message

Any info on how you fixed this would be great! Netflix, NEON and the usual catch-up services refuse to work on my Samsung TV (They load, but refuse to play video) :(


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
flygirlnz

33 posts

Geek


  #1692203 19-Dec-2016 14:28
Send private message

what they did was make my country as USA and then I could download netfix....once downloaded change the country code back to NZ and they you should still have Netflix...not sure about the not playing.  I would suggest you phone Samsung, I found them wonderful.


Amiibro
29 posts

Geek


  #1692681 20-Dec-2016 10:59
Send private message

Thanks! 


JimsonWeed
126 posts

Master Geek
Inactive user


  #1696307 29-Dec-2016 20:10
Send private message

flygirlnz:

 

what they did was make my country as USA and then I could download netfix....once downloaded change the country code back to NZ and they you should still have Netflix...not sure about the not playing.  I would suggest you phone Samsung, I found them wonderful.

 

 

Some of the Samsung models are terrible about Netflix - small buffers, crappy resolution, just all-around clunky.  Others are quite good.  It's worth checking before you buy a TV that's for sure.  I was using AirVPN to bounce through the US in order to pick up the US Netflix list.  The comparison between the US and NZ is staggering and yet, we're still paying the same fees.  Anyhow, just recently, they started blocking a lot of the well-known VPN provider's exit nodes and from what I understand, it's only going to get worse.  Samsung, LG, and one other... the name escapes me... will let you set the country code to anywhere you like but, if you connect it to the Internet, your DNS queries will reflect that you're not actually where you say you are and it will revert back.

 

I found a decent work around... Panasonic puts out this media console/DVD player and it comes pre-configured with Netflix.  Although you can't get the US listing with going through some technical gymnastics, the app on it is actually pretty decent.  Me... I'll be looking for another VPN provider or I'll get someone in the US to just let me bounce through their system.  When I first hooked up with them, it was their technicians that instructed me how their system works and what I needed to do to watch the various country listings.  Now that they've grown a bit, they're getting greedy.

 

If you really want something to frustrated the Devil out of you... hook up with a Kindle and try to make use of US services :)  Those guys go as far as to look at your payment method to make sure you have an account in the country you are claiming.   #Grrr  :)

 

 


tdgeek
29740 posts

Uber Geek

Trusted
Lifetime subscriber

  #1696336 29-Dec-2016 21:20
Send private message

JimsonWeed:

 

flygirlnz:

 

what they did was make my country as USA and then I could download netfix....once downloaded change the country code back to NZ and they you should still have Netflix...not sure about the not playing.  I would suggest you phone Samsung, I found them wonderful.

 

 

Some of the Samsung models are terrible about Netflix - small buffers, crappy resolution, just all-around clunky.  Others are quite good.  It's worth checking before you buy a TV that's for sure.  I was using AirVPN to bounce through the US in order to pick up the US Netflix list.  The comparison between the US and NZ is staggering and yet, we're still paying the same fees.  Anyhow, just recently, they started blocking a lot of the well-known VPN provider's exit nodes and from what I understand, it's only going to get worse.  Samsung, LG, and one other... the name escapes me... will let you set the country code to anywhere you like but, if you connect it to the Internet, your DNS queries will reflect that you're not actually where you say you are and it will revert back.

 

I found a decent work around... Panasonic puts out this media console/DVD player and it comes pre-configured with Netflix.  Although you can't get the US listing with going through some technical gymnastics, the app on it is actually pretty decent.  Me... I'll be looking for another VPN provider or I'll get someone in the US to just let me bounce through their system.  When I first hooked up with them, it was their technicians that instructed me how their system works and what I needed to do to watch the various country listings.  Now that they've grown a bit, they're getting greedy.

 

If you really want something to frustrated the Devil out of you... hook up with a Kindle and try to make use of US services :)  Those guys go as far as to look at your payment method to make sure you have an account in the country you are claiming.   #Grrr  :)

 

 

 

 

Thats on another thread!!!  :-)  Summit to do with rights, payments, cost, etc!!  

 

I cant get The Bachelor NZ on Netflix either, whats up with that!!!  :-)


JimsonWeed
126 posts

Master Geek
Inactive user


  #1696366 29-Dec-2016 22:11
Send private message

tdgeek:

 

JimsonWeed:

 

flygirlnz:

 

what they did was make my country as USA and then I could download netfix....once downloaded change the country code back to NZ and they you should still have Netflix...not sure about the not playing.  I would suggest you phone Samsung, I found them wonderful.

 

 

Some of the Samsung models are terrible about Netflix - small buffers, crappy resolution, just all-around clunky.  Others are quite good.  It's worth checking before you buy a TV that's for sure.  I was using AirVPN to bounce through the US in order to pick up the US Netflix list.  The comparison between the US and NZ is staggering and yet, we're still paying the same fees.  Anyhow, just recently, they started blocking a lot of the well-known VPN provider's exit nodes and from what I understand, it's only going to get worse.  Samsung, LG, and one other... the name escapes me... will let you set the country code to anywhere you like but, if you connect it to the Internet, your DNS queries will reflect that you're not actually where you say you are and it will revert back.

 

I found a decent work around... Panasonic puts out this media console/DVD player and it comes pre-configured with Netflix.  Although you can't get the US listing with going through some technical gymnastics, the app on it is actually pretty decent.  Me... I'll be looking for another VPN provider or I'll get someone in the US to just let me bounce through their system.  When I first hooked up with them, it was their technicians that instructed me how their system works and what I needed to do to watch the various country listings.  Now that they've grown a bit, they're getting greedy.

 

If you really want something to frustrated the Devil out of you... hook up with a Kindle and try to make use of US services :)  Those guys go as far as to look at your payment method to make sure you have an account in the country you are claiming.   #Grrr  :)

 

 

Thats on another thread!!!  :-)  Summit to do with rights, payments, cost, etc!!  

 

I cant get The Bachelor NZ on Netflix either, whats up with that!!!  :-)

 

 

Mate... My son got me all spun up on Vikings.  Three seasons deep and I'm learning to speak Old Norse... Loved that show.  Bzzzzt!  Gone... no updates, nada, zilch... here, watch Joni Loves Chanchi instead.  Like really?  I guess I have to buy in DVD now.


flygirlnz

33 posts

Geek


  #1696401 29-Dec-2016 23:35
Send private message

I did talk to Samsung and they are aware of the issue and are working hard to fix it. 

 

 

 

LOL...watch this space!!!


wazzageek
1093 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #1696405 29-Dec-2016 23:45
Send private message

One thing I found with my Samsung is that it would take my DHCP suffix and try to pad that to the end of a DNS lookup - it only broke Samsung Apps - other internet apps did still work - I did try to log that as a fault but never got anywhere (and now the Samsung is literally only the visual output device in our household...)

 

That snippet of information might help someone else with issues with Samsung & Networking ...


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.