Amazon Prime 4601 error

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netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#222901 2-Sep-2017 19:16

I just signed up to Amazon Prime, as its now in NZ (apparently) How do I get rid of the following error when trying to watch TV shows?

"This video isn't available due to geographical licensing restrictions. For more details, please refer to Amazon Video Terms of Use. For further assistance, please contact Amazon Customer Service at www.amazon.com/videohelp and refer to error 4601."

sonyxperiageek

2984 posts

Uber Geek
+1 received by user: 397

Trusted

#1857329 2-Sep-2017 19:25

You're not connected to a VPN/DNS service by any chance are you?

Sony

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#1857517 3-Sep-2017 10:50

Well thats a pain in the neck. Since they are offering it to me, and Stuff is promoting it, why do we have to hack into it to get it to work. I guess I should bitch to Amazon over that one.

Is it easy to do?

richms

29098 posts

Uber Geek
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Lifetime subscriber

#1857596 3-Sep-2017 13:12

The catalog on the prime video site is different to the one on the amazon.com site. You need to use primevideo.com to see what you can actually watch.

Richard rich.ms

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#1857652 3-Sep-2017 16:19

Thanks for that. I got it to work, using primevideo.com only to find that everything I wanted to watch had gone and they only had some uninteresting show left :-)

I feel like a kid with his nose on the toy shop window :-)