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Glurp
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Topic # 225861 8-Dec-2017 10:52
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I seem to be having ongoing issues with declining RBI performance. I have frequent problems with buffering while streaming and my speed tests are consistently much lower than they used to be, even late at night. I suspect that the RBI mast I depend on is experiencing congestion but of course there could also be other issues. I would like to be able to confirm or rule out congestion before looking elsewhere. Is there any way to test for this?

 

 





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'That VDSL Cat'
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  Reply # 1915138 8-Dec-2017 10:54
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Sounds like the sort of question that needs to be posed to your RSP.





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  Reply # 1915144 8-Dec-2017 11:14
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I have been through that. I need to find out what I can to help myself.

 

 





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  Reply # 1915145 8-Dec-2017 11:17
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Rikkitic:

 

I have been through that. I need to find out what I can to help myself.

 

 

It's like how long is a peice of string?

 

 

 

As a consumer, you have no visibility over the network itself.

 

You can run speedtests, Adjust modem position, Try antennas etc as a trail but end of the day it comes down to, Your question relates to the Network side of things.





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  Reply # 1915259 8-Dec-2017 12:48
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That is indeed my question. Is there anything I can do from my end to find out information about the network side of things?

 

 





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  Reply # 1915262 8-Dec-2017 12:52
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Rikkitic:

 

That is indeed my question. Is there anything I can do from my end to find out information about the network side of things?

 

 

Another way of testing this.

 

 

 

Try a mobile device on the same network, See how preformance is there. I'd expect the WBB service to be better (CA experience excluding since the normal hawaui modem isn't on CA)

 

If its on spark I'm more than happy to look, Although i recall you were on one of the reseller VF based RBI?





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  Reply # 1915275 8-Dec-2017 13:06
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Simple try a speedtest 4am and another 8pm and see the difference and make sure you test to the same server

 

Lower speedtest results are pointing towards more users on the serving cell

 

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  Reply # 1915323 8-Dec-2017 14:32
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hio77:

 

If its on spark I'm more than happy to look, Although i recall you were on one of the reseller VF based RBI?

 

 

Correct but thanks anyway. I'm not even sure I have a problem, just trying to gain some more insight.

 

 





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  Reply # 1915357 8-Dec-2017 15:56
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Rikkitic:

hio77:


If its on spark I'm more than happy to look, Although i recall you were on one of the reseller VF based RBI?



Correct but thanks anyway. I'm not even sure I have a problem, just trying to gain some more insight.


 



Provide us some figures at different times and always test to same server

Approx where are you located?

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Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 1915385 8-Dec-2017 16:55
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I'm in rural Hastings. I have posted about my streaming frustrations in the past. Part of it is due to my own lack of knowledge. I sometimes have issues that I don't understand, and that gets frustrating. I can't always tell if I really have a problem, or what the cause might be.

 

My ISP (Netspeed) has told me in the past that they resell VF, and the mast that supplies my RBI signal is in Flaxmere. When it was first upgraded to 4G, I got good solid test download speeds, always around 30 Mbp/s. After doing some reading about LTE, I installed a second antenna (identical to the first) to see what would happen. At the time I experimented with every possible configuration and position that could be done on my roof (old farmhouse, steep iron roof, different levels). For some reason (that I again don't understand), LTE configuration did not give improvement. The best result was with the antennas stacked one above the other in vertical orientation. I hit 50+ Mbp/s on Ookla download tests.

 

After some time, during summer holidays, my speed plummeted to almost nothing, sometimes only a few hundred Kbp/s. I spent a lot of time with my ISP trying to fix this. I never really did. Eventually, after several months, it slowly came right on its own. 

 

For quite awhile, high demand stuff like streaming has been fairly good, though test speeds have never returned to their former heights. But I don't really care what the tests say as long as the streams work. My average test speeds have been around 25-30 Mbps and that seems adequate for my purposes. 

 

Lately I got into Kodi and around the same time, my test speeds started going down again. At the moment they seem to be averaging around 15-20 Mbp/s. With Kodi I have started having buffering issues again. Since my test speeds have also dropped, I am trying to figure out exactly what is going on. Sometimes Kodi (and other streaming sources) works fine. But often it goes to hell exactly when I want to watch something, which is really frustrating. Sometimes the buffering doesn't seem to make sense. I get lengthy pauses every half minute or so on a local source while distant ones are either okay or at least not as bad. It can be very confusing.

 

The buffering seems worse on Kodi and it has a reputation for that, but according to everything I read, my connection speeds should still be more than adequate, especially for lower resolution/bitrate content. But that doesn't always seem to be the case. I have learned from experience that I need test speeds of at least 10+ Mbp/s to get smooth streaming and sometimes even that is not enough. When my speeds drop to around 7 Mbp/s or so, which happens more and more, I can't stream anything. One thing I have noticed is that my speed seems to jump around a lot, even when it is good, and this causes real problems with adaptive streaming.

 

That is my story, more or less. Here is a graph of my DSL tests over time. Even where it gives me an 'A', I can't stream at the lower speeds.

 

 

I noticed last night that my signal strength indicator was lower than I have ever seen it, down to one bar. Usually it is  two or three. Right now it is back to two. 

 

 

 

 

 

 

 

 





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  Reply # 1915395 8-Dec-2017 18:03
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I'm rural Hasings as well. @raytaylor is the man that may be able to help you out. 




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  Reply # 1915397 8-Dec-2017 18:26
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I was just streaming a local site at 6 pm and everything froze. I ran a speed test and got 2.04 down. I then ran another with Ookla, which uses my default Dunedin server, and it gave 3.01 Mbp/s with a ping time of 125 ms! Does anyone wonder why I have problems? Should this be acceptable for $130 a month?

 

 





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Glurp
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  Reply # 1915398 8-Dec-2017 18:43
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Thanks. I have been in touch with Ray before. I took another look at his site the other day, but he doesn't seem to be offering speeds much better than what I already have, though maybe they would at least be steadier. I may check with him again, though. This is really getting to me.

 

 





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  Reply # 1915406 8-Dec-2017 19:25
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Also check the VodafoneNZ community for planned site
upgrades it's updated weekly

A shed load of RBI sites are getting more capacity added all the time

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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1915422 8-Dec-2017 19:49
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The speeds offered on the site would have to be the absolute worst case scenarios. Im on, after testing just now, 30/7 and I stream all the time from all over with dns4me, no buffer. There maybe a minute or two as quality improves but nothing major. I know Ray is going thru with some major upgrades as we speak, but i would let him comment what may come from that


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  Reply # 1915423 8-Dec-2017 19:50
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Is it only kodi you have problems with? Does YouTube perform ok?

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