One YouTube video refuses to play, but works elsewhere

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Rikkitic

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#240074 19-Aug-2018 11:43

I have run into something weird that I don’t understand. If any of our technical experts knows what is going on here I would appreciate some clarification.

This embedded video won’t play for me. I can’t figure out why. I have turned off my ad blocker. I have tried playing the video directly from YouTube. I have tried three different (Chrome-based) browsers. I have tried Genyoutube. Everything gives me the same result. The video acts like it is starting to load, I briefly hear the sound track but no video, then it stops and the loading circle spins forever. Nothing I try will make it play. Yet a different embedded video just above on the same thread works fine. The video that won’t play also works fine on a different computer. I have tried an assortment of random videos on the computer that doesn’t work and they all play fine. It is just this one video that will not play on this one pc under any circumstances. Does anyone have any idea why this would be?

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#2075721 19-Aug-2018 12:58

maybey 'flash' and 'java' issues on that particular device vs the way the video was encoded.

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#2075887 19-Aug-2018 18:53

YouTube stats for nerds maybe has some info.

Rikkitic

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#2075891 19-Aug-2018 19:28

Thanks, that is interesting.

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Rikkitic

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#2076239 20-Aug-2018 14:14

I just encountered the same thing again. I checked the stats for nerds and it shows that almost every frame is being dropped. I don't understand what is going on here. Can anyone enlighten me? It is not a speed/throughput issue. I can play streamed videos fine, just not this one and certain others.

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Rikkitic

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#2076374 20-Aug-2018 16:54

Thanks to @gzt and Stats for Nerds, I now know more than I did, though I'm not sure of the next step.

It seems like two main codecs are being used on YouTube videos. The VP 09 codecs work fine on my system. The AVC 1 codecs do not. Every video that uses these causes the same problems as far as I can determine.

Recently I needed to change my desktop pc but I did not want to change the drive. @yitz supplied me with a link in this thread which worked like magic to make the old drive compatible with the new motherboard but I suspect it may also be responsible for my current problem because I didn't have any problem streaming videos on the old computer.

I imagine the next step is to search for codecs to try, but if anyone knows something I don't (not difficult) I am happy to take advice.

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Oblivian

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#2076380 20-Aug-2018 17:04

More like if the local graphics is pooze or has out of date drivers it wont support H.264/avc hardware playback

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Rikkitic

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#2076387 20-Aug-2018 17:43

That sounds logical. This is a different pc with a different graphics card. I haven't played with these things for many years and I have forgotten a lot, but some of it is seeping back. I was going to change the card anyway because the current one has a noisy fan. I will see if the one from the other computer, which worked fine before, will go with this machine. Thanks for the tip.

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Rikkitic

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#2076398 20-Aug-2018 18:24

The graphics is Geforce 210. I would think it ought to work. I updated the drivers from Nvidia but still no difference. I hope changing the card helps.

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richms

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#2076401 20-Aug-2018 18:27

That is a 10 year old piece of crap low spec card. I wouldnt be suprised if the lastest drivers wouldnt even run it.

Richard rich.ms

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#2076410 20-Aug-2018 18:43

Rikkitic:
Thanks to @gzt and Stats for Nerds, I now know more than I did, though I'm not sure of the next step.

Nice work. You could try VLC just for fun.

Rikkitic

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#2076446 20-Aug-2018 19:05

richms:

That is a 10 year old piece of crap low spec card. I wouldnt be suprised if the lastest drivers wouldnt even run it.

Yeah, okay. Not all of us have new gear.

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Rikkitic

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#2076447 20-Aug-2018 19:07

gzt:
Rikkitic:

Thanks to @gzt and Stats for Nerds, I now know more than I did, though I'm not sure of the next step.

Nice work. You could try VLC just for fun.

I did, no joy. The card that worked before should be ok.

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yitz

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#2076461 20-Aug-2018 19:46

Are there any conflicting/old drivers still installed on the system? You can uninstall them through Add/Remove programs. I think if you uninstall NVIDIA drivers it asks you whether you want to remove all saved settings you might want to give this option a go.

If you choose the 'Copy debug info' option from the same right click menu as Stats for nerds (and paste into a text editor) what GPU and renderer does it detect?

I actually have this same problem on my Android phone, some codecs/profiles won't play properly due to hardware acceleration issues presumably.

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#2076501 20-Aug-2018 20:24

Give h264ify a go - https://chrome.google.com/webstore/detail/h264ify/aleakchihdccplidncghkekgioiakgal

I've found this works wonders...

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Rikkitic

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#2076508 20-Aug-2018 20:41

yitz: Are there any conflicting/old drivers still installed on the system? You can uninstall them through Add/Remove programs. I think if you uninstall NVIDIA drivers it asks you whether you want to remove all saved settings you might want to give this option a go. If you choose the 'Copy debug info' option from the same right click menu as Stats for nerds (and paste into a text editor) what GPU and renderer does it detect? I actually have this same problem on my Android phone, some codecs/profiles won't play properly due to hardware acceleration issues presumably.

No driver conflicts that I can see. I also checked with Device Manager. Debug info just says the GPU is Geforce 210, which is correct. I cannot find any entry for renderer.

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