About 18 months ago Netflix replaced the old 5 Star rating system with a Thumbs Up 👍 and Thumbs Down 👎 system. I very much do not like this new Thumbs system. At the time of introduction I pointed out to Netflix my dislike of this new system and why and they came back and tried to baffle me with statistical algorithm BS.
I have never used the new system as my viewer opinion is very rarely ever so Black or White.
I was under the impression that under the Star system it was an average of the viewers point of view of how much they ‘liked’ or ‘disliked’ a program. But according to Netflix, viewers found this confusing because Netflix was not using it the way viewers thought that system worked. What a load of BS.
You see Netflix was trying to use the Star system as a ‘predictive’ of and for YOUR viewer experience and then push programs your way that they believed you would like. But I believe this was a bit too hard on their predictive algorithms. So they shifted to a binary system of Thumbs Up and Thumbs Down. At the same time they introduced a percentage number which I never knew what that represented; percentage of likes, dislikes, number of people who have watched the program. What❓
It turns out that that percentage number represents what Netflix predicts is the likelihood I would like that particular program.
OH SO WRONG ARE THEY ❗️
The Inbetweeners - 90%
Baywatch - 94%
To name just two.
As I have never used the new Thumb system they are having to base their predictions solely on my viewing habits and not a rating system. Boy are they getting it so wrong.
Bring back the 5 Star or even 10 star (like IMDb) then design their algorithms on the basis; a) number of stars represents overall viewer satisfaction or dissatisfaction of that particular program and b) I personally enjoy or do not enjoy that type of program.
Members thoughts.