Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2154 posts

Uber Geek

Trusted

#271880 30-May-2020 19:04
Send private message quote this post

Not sure sure why my telly isn't able to maintain a Netflix at 4K and I get random buffering.  Youtube has no problem.  The test function in Netflix shows 75+Mbps.  I even tried connecting it to a dedicated 5 GHz access point.  Maybe I'll just have to run cable to the TV but not sure that this is going to solve the issue unless the radio in the TV is borked.

 

The Panasonic branded TV is less than a year old.

 

I watched the traffic going to the TV and when watching 4K youtube the stream is near constant (and the picture amazing) however when watching Netflix it spurts the data at a few Mbps for a second or so then nothing for several more.

 

My PC which is cabled never has a problem with Netflix, nor does my iPhone not that either of them have a 4K screen.

 

My internet connection is flawless with speed tests consistently between exactly 100.00 Mbps or around 105 Mbps depending on the software or test site used.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
6509 posts

Uber Geek

Trusted
Lifetime subscriber

  #2495245 30-May-2020 19:06
Send private message quote this post

Which ISP?




2154 posts

Uber Geek

Trusted

  #2495246 30-May-2020 19:08
Send private message quote this post

Orcon, which is 100% flawless otherwise.


 
 
 
 




2154 posts

Uber Geek

Trusted

  #2495254 30-May-2020 19:33
Send private message quote this post

Hmm I just grabbed a long network cable I forgot I had stored away and connected the TV directly to my router ... still exactly the same.

 

 

 

This is the TV playing Netflix at 720p, no buffering:

 


gzt

11440 posts

Uber Geek

Lifetime subscriber

  #2495305 30-May-2020 20:32
Send private message quote this post

No idea sorry. Usual quick options:

- restart tv
- restart router
- restart other things in the network path

Longer options:

- factory reset tv and add apps again.

Netflix App options

- reset Netflix button
- support contact button
- I seem to recall a speed test in there too.

819 posts

Ultimate Geek

Trusted

  #2495311 30-May-2020 20:42
Send private message quote this post

Checked your Netflix account settings?

There is an option for playback quality.




Voice gives context

1053 posts

Uber Geek

Lifetime subscriber

  #2495326 30-May-2020 20:55
Send private message quote this post

Is Netflix still running any lockdown bandwidth restrictions?

 

 





Gordy




2154 posts

Uber Geek

Trusted

  #2495348 30-May-2020 21:19
Send private message quote this post

gzt: No idea sorry. Usual quick options:

- restart tv
- restart router
- restart other things in the network path

Longer options:

- factory reset tv and add apps again.

Netflix App options

- reset Netflix button
- support contact button
- I seem to recall a speed test in there too.
done/done/done/ugh/done/will try/speed test tried as above.


 
 
 
 




2154 posts

Uber Geek

Trusted

  #2495349 30-May-2020 21:20
Send private message quote this post

sdavisnz: Checked your Netflix account settings?

There is an option for playback quality.
?


123 posts

Master Geek
Inactive user


  #2495363 30-May-2020 21:52
Send private message quote this post

In the settings, click on profile name and then playback settings

/dev/null
9381 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

29017 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #2495371 30-May-2020 22:16
Send private message quote this post

Where is your Netflex data being served from? You can easily torch your traffic and see this since you're using Routeros.



2154 posts

Uber Geek

Trusted

  #2495731 31-May-2020 16:06
Send private message quote this post

sm1ff: In the settings, click on profile name and then playback settings
Done. No difference




2154 posts

Uber Geek

Trusted

  #2495737 31-May-2020 16:18
Send private message quote this post

michaelmurfy: Are you using your ISP’s DNS service?
yep

 

sbiddle: Where is your Netflex data being served from? You can easily torch your traffic and see this since you're using Routeros.

 

 

 

 

 

 

That's a torch from the 5G AP.  I waited till I got something showing the video stream burst before grabbing the screenshot.  Those bursts are very brief.




2154 posts

Uber Geek

Trusted

  #2495744 31-May-2020 16:30
Send private message quote this post

Gordy7:

 

Is Netflix still running any lockdown bandwidth restrictions?

 

 

 

don't believe so as playback on my pc and phone is flawless.




2154 posts

Uber Geek

Trusted

  #2504073 13-Jun-2020 12:35
Send private message quote this post

MadEngineer:

 

gzt: No idea sorry. Usual quick options:

- restart tv
- restart router
- restart other things in the network path

Longer options:

- factory reset tv and add apps again.

Netflix App options

- reset Netflix button
- support contact button
- I seem to recall a speed test in there too.
done/done/done/ugh/done/will try/speed test tried as above.

 

For above, all done. Netflix support can only assist by emailing me a link to their help page and telling me to 'restart my TV'.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.