Google Drive storage problem

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kiwifidget

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#277196 1-Oct-2020 11:41

Hi,

I have a basic Google Drive account, 15GB.

It says I have used 83% of this but I have hardly anything in it.

Where could the all the data be hiding?

This is what Google shows me when I click on Storage.

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Yakcall

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#2577189 1-Oct-2020 12:10

Do you use Gmail with the same account and just never deleted emails? That will be counting towards that quota as well. You can go through your gmail and remove the large attachments that you don't need.

Also are you using Google Photos, that uses up storage if you are saving them in original quality? Doesn't if just saving in High.

From Gmail, Drive or photos, make sure bins are empty as well.

Last is remove hidden data from apps in Google Drive:

On your computer, go to Google Drive
Click Settings

Settings.
On the left, click Manage apps.
If there's hidden data, you can find the amount under the app's description.
To delete this data, click Options

Delete hidden app data.

kiwifidget

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#2577191 1-Oct-2020 12:18

@yakcall Thanks so much, I had no idea!

So yes, Gmail I've probably never deleted any, and under Apps I see WhatsApp backup is there.

I dont see any amounts under any of the Apps descriptions though.

I imagine those 2 things alone would be space hoggers.

Delete cookies?! Are you insane?!

Yakcall

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#2577194 1-Oct-2020 12:23

Sweet, that should hopefully clear up some room for you.

They like to say you don't ever have to delete an email but at some point, you always get a limit.

timmmay

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#2577198 1-Oct-2020 12:33

Also empty the Google Drive trash. They just announced that it will empty automatically soon, but at the moment it's manual AFAIK.

kiwifidget

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#2577215 1-Oct-2020 13:19

@timmmay On account of me never having deleted anything, the bin was already empty.

But will remember to do that once I start "the purge".

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MurrayM

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#2577792 2-Oct-2020 09:04

Also, if you get asked to do a security audit of your account you should do so as Google rewards you with more storage. That's how I got my Drive storage lifted to 19GB (currently using 1.3GB because I delete Gmail emails when I have no need for them, why keep junk forever?).