Bad Internet this weekend

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Rikkitic

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#279783 8-Nov-2020 15:50

I am on a WISP and my international streaming quality is variable, though usually okay. This weekend it seems to have completely gone to hell and I am wondering if others are also seeing this. Europe seems to be particularly bad, Australia also less good, USA maybe a little better. Am I the only one seeing this? My speed tests to local servers are always good.

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#2599974 8-Nov-2020 15:59

WISP name and have you spoken to them?

Rikkitic

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#2599981 8-Nov-2020 16:26

AO Net. Not yet. I was trying to get more insight first. Most networking stuff is over my head but if I run speedtests to NZ servers everything is peachy keen, but as soon as I change to a European server it drops to about 300 ms ping and less then 1 mbps down. No wonder I am having problems.

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gehenna

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#2599983 8-Nov-2020 16:28

Talk to your ISP first

Rikkitic

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#2600008 8-Nov-2020 17:01

Okay I will do that. I remember they said something in the past about only investigating speed issues with their own DNS servers, which I don't use because I rely on DNS4ME for overseas streaming, which makes up almost all of the content I consume. I don't know how much that might affect my issue. Do the DNS servers affect streaming speed? I though they only came into play when establishing the connection.

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Oblivian

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#2600024 8-Nov-2020 17:28

Yes. It can.

Depending on content source.

Inbound queries to the destination service or cdn/distribution networks may reverse check the DNS asking the lookup. IP geo located. And reply with server details/IP optimized for the region of the inbound.

Query via usa. Be pointed to a usa server. Query via nz, get a nz or au server.

Is why for the RWC and spark sport, it was optimal to use local dns and get content from local cache

Changing to ISP, flushing and re-checking rules that out.

hio77

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#2600078 8-Nov-2020 19:26

Reach out to your provider, AONet is normally pretty good.

I've got a few friends who sit on his gear, i haven't heard a single complaint.

300ms to europe isn't too bad.

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Rikkitic

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#2600094 8-Nov-2020 20:11

I will get in touch with them. I just want to be sure I know what I am complaining about.

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timmmay

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#2600096 8-Nov-2020 20:16

It's really windy, I bet some of your bits arrived at your neighbors!

Better to report a problem and ask for help than complain. The different mindset will mean they want to help you rather than get rid of you.

DjShadow

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#2600099 8-Nov-2020 20:17

Which European speedtest servers were you trying?

BlakJak

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#2600105 8-Nov-2020 20:30

Rikkitic:

I am on a WISP and my international streaming quality is variable, though usually okay. This weekend it seems to have completely gone to hell and I am wondering if others are also seeing this. Europe seems to be particularly bad, Australia also less good, USA maybe a little better. Am I the only one seeing this? My speed tests to local servers are always good.

You need to inquire with your ISP well before you seek support from a forum such as Geekzone. Each ISP has different vagarities in terms of the way their interconnects and transit agreements work, so you and your neighbour, whilst you may share last-mile infrastructure, can have entirely different experiences through a multitude of factors.

No signature to see here, move along...

Rikkitic

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#2600114 8-Nov-2020 20:45

DjShadow:

Which European speedtest servers were you trying?

I went to Ookla, clicked on other servers, did a couple searches on areas I was having trouble with. One was Switzerland, where Zattoo is located. The test server was iway AG in Zurich. It gave me a download speed of less than 1 mbps. I also tried another server from the list and got about the same. I also checked London and Sydney. I don't remember which servers now. London was about the same, Sydney a little better but not much. I did some other tests but did not understand the results. A lot of this is over my head. Same with tracert.

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Rikkitic

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#2600116 8-Nov-2020 20:51

Just to add: I want to try a couple more things before contacting my ISP, mainly clearing my cache, changing the DNS to the ISP default, and seeing if I get a different result with a VPN. This may take a couple days because of other obligations with visiting family. I will post any results.

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