Accessibility: closed captions on Freeview Streaming, TVNZ+, and ThreeNow

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AbleArcher83

9 posts

Wannabe Geek
+1 received by user: 4

#299158 16-Aug-2022 09:22

Asking for a friend... they are switching from Sky satellite to streaming-only TV. One of them is _very_ hard of hearing and they want to know if any streaming platforms offer closed captions / subtitles, most importantly for TVNZ and TV3 news.

They are likely to get a DishTV SmartVU+ and they already have a Panasonic Smart TV (about 3 years old).

I have had a play on my own SmartVU+, Apple TV, and Chromecast with Google TV but I can't get any subtitles showing on any of them.

The help sections of the platforms' websites are very vague and unhelpful (probably because of the multitude of different devices out there).

Any help much appreciated.

Cheers

AA83

Spyware

3826 posts

Uber Geek
+1 received by user: 1374

Lifetime subscriber

#2955186 16-Aug-2022 09:29

TV3, Discovery don't have technology to live caption anything that I'm aware of. Live IPTV streams would be absent of captions by default anyway.

Sky's new IPTV decoder may provide such an option though. Should be out soon.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Quinny

935 posts

Ultimate Geek
+1 received by user: 212

Trusted

#2955202 16-Aug-2022 09:56

These are the people who do the captions in NZ. My sister is blind, so uses the Audio Description

https://able.co.nz#

If you sign up for the weekly email, they send you all captioned programmes or audio description ones. Fantastic service.

There is good support on their website for how to access captions https://able.co.nz/captions/how-to-access/