Disney+ is now enforcing "Household" usage, effectively banning sharing in new User Agreement

Forums › Online streaming services › Disney+ is now enforcing "Household" usage, effectively banning sharing in new User Agreement

CrushKill

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#311482 19-Jan-2024 15:25

RIP one of the few advantages the service had.

New Agreement

i. Account Sharing. Unless otherwise permitted by your Service Tier, you may not share your

subscription outside of your household. “Household” means the collection of devices

associated with your primary personal residence that are used by the individuals who

reside therein. Additional usage rules may apply for certain Service Tiers.

Edit. I had a look on their help page, and they don't seem to even be offering like what Netflix does, where you can pay an additional small fee for one extra connection at another location, tied to the main account. They want the full wack again. Good luck with that Walt.

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#3184097 19-Jan-2024 15:32

So how does it deal with travelling ?

CrushKill

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#3184099 19-Jan-2024 15:42

It doesn't mention travelling.

Although, maybe you could?

may not share your subscription outside of your household

You are still part of the household even when travelling.

“Household” means the collection of devices associated with your primary personal residence that are used by the individuals who reside therein.

Again, the devices are associated with the household, even if you wander around the country with them.

It doesn't explicitly say you have to be watching while in the household, just that the devices are associated with the household - which they would be.

Hey, I take my TV around with me Mickey! /s

wellygary

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#3184100 19-Jan-2024 15:46

CrushKill: You are still part of the household even when travelling.

yes,

But how do Disney know that its you travelling, as opposed to Aunty meg just logging into your account to watch Bambi

KiwiSurfer

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#3184102 19-Jan-2024 15:55

Easiest way I guess is to identify devices:-

Frequenly/occassionally moving around but usually back 'home' at least once a month or so --> Probably travelling
Consistently connecting away from 'home' location -- and usually the same 'away' location and/or never ever connecting from 'home location --> Probably not travelling and connecting from elsewhere

MikeB4

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#3184106 19-Jan-2024 16:18

It's like these services hate having customers. It nearly makes me consider *shudder* going to Sky TV

Here is a crazy notion, lets give peace a chance.

Jase2985

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#3184107 19-Jan-2024 16:32

but on the other hand, there are customers that abuse the service and share their account, so the rest have to deal with reactions like this.

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old3eyes

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#3184131 19-Jan-2024 18:37

MikeB4:
It's like these services hate having customers. It nearly makes me consider *shudder* going to Sky TV

Or flying the Jolly Roger again.

Regards,

Old3eyes

rugrat

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#3184153 19-Jan-2024 21:31

Doesn’t worry me unless get blocked when shouldn’t. Rather they do that then raise price.

As long as everything works as should still way better value then Sky, 4K, lower entry price point etc.

networkn

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#3184203 19-Jan-2024 21:37

Jase2985:

but on the other hand, there are customers that abuse the service and share their account, so the rest have to deal with reactions like this.

THIS. So much THIS.

Handle9

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#3184205 19-Jan-2024 21:52

Jase2985:
but on the other hand, there are customers that abuse the service and share their account, so the rest have to deal with reactions like this.

If it’s not excluded in the TOS it’s not “abusing” the service, it’s using it.

BlakJak

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#3184206 19-Jan-2024 22:02

CrushKill: RIP one of the few advantages the service had. New Agreement
i. Account Sharing. Unless otherwise permitted by your Service Tier, you may not share your subscription outside of your household. “Household” means the collection of devices associated with your primary personal residence that are used by the individuals who reside therein. Additional usage rules may apply for certain Service Tiers.
Edit. I had a look on their help page, and they don't seem to even be offering like what Netflix does, where you can pay an additional small fee for one extra connection at another location, tied to the main account. They want the full wack again. Good luck with that Walt.

I'm sorry... why is it a problem that this is in their terms?

Seems this was always the intent, they've just added clarity in their terms.

And I have not yet seen enforcement discussed. So... ?

No signature to see here, move along...

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Mprezd

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#3184355 20-Jan-2024 10:48

BlakJak:

I'm sorry... why is it a problem that this is in their terms?

Seems this was always the intent, they've just added clarity in their terms.

And I have not yet seen enforcement discussed. So... ?

The point is that this wasn't in their old terms as far as I recall. I mean it had the watch party feature. If you've got 4 people in the same house are they really all watching it on their own devices in the same house? Doubtful. Disney knew that allowing 4 concurrent users would have meant people were sharing accounts. The fact they removed that function was a part of their acknowledgement as you couldn't have that feature and then limit the service in terms of account sharing. So this was an advantage of the old service. This change will affect that.

They've also said that decisions are at their sole discretion, so if they think you are violating the terms they can limit and/or terminate your subscription

BlakJak

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#3184358 20-Jan-2024 11:06

They updated, clarifying their terms.

Groupwatch was never necessarily meant to be in the same account. And it was discontinued in September.

https://www.gamesradar.com/Disney-plus-removed-groupwatch-feature/

Of course the decisions are at their discretion. It's their service. In the end they can deny you service if they wish.

I'm amazed by the entitlement some people have over subscription services like this. It was always (almost certainly) intended by them to be an account-per-household and so now they're just making this more obvious, as is their right.

It's almost like people don't read or understand the types of things found in an EULA, or realise that private companies are private and can this basically do what they want, within law.

No signature to see here, move along...

rb99

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#3184380 20-Jan-2024 12:16

I'm amazed by the entitlement some companies have to entice people in then change the T&Cs to enhance their own, always their own, benefits.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

Mprezd

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#3184382 20-Jan-2024 12:36

BlakJak: They updated, clarifying their terms.

Groupwatch was never necessarily meant to be in the same account. And it was discontinued in September.

https://www.gamesradar.com/Disney-plus-removed-groupwatch-feature/

Of course the decisions are at their discretion. It's their service. In the end they can deny you service if they wish.

I'm amazed by the entitlement some people have over subscription services like this. It was always (almost certainly) intended by them to be an account-per-household and so now they're just making this more obvious, as is their right.

It's almost like people don't read or understand the types of things found in an EULA, or realise that private companies are private and can this basically do what they want, within law.

It was clearly discontinued in September as a step toward this change.

I'm amazed at your complete lack of reading comprehension. Where is the entitlement. The ToS allowed subscribers to essentially share the account beforehand regardless of whether or not you agree it was functioning as intended. Some will say it was never their intention. Others will say it was to get more subscribers to sign up (as other streamers had the same functions and they couldn't be seen to be offering a less desirable service). They've updated it to clarify (which no one is denying is their right) and some subscribers are voicing their view that it makes the service less desirable.

It's like you don't understand there was nothing in their ToS beforehand, effectively allowing people to do this. And, if a company expects you to abide by the ToS, then it is their responsibility to be clear about things.

Or maybe you don't understand that forums are a place where people can raise topics of interest and express their opinions on it.

Or maybe it's both those things

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