Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


122 posts

Master Geek
+1 received by user: 98

Trusted
BigPipe

Topic # 201750 1-Sep-2016 16:38
9 people support this post
Send private message

Oh hai Geekzone,

 

Just letting you know that we've released a new feature for the Bigpipe App: Line testing!

 

This is the first iteration of what's planned to be a substantive feature, among quite a few planned features. It's currently a way of either a. quickly discovering what's wrong with a connection or b. eliminating common causes for poor connection quality before you start troubleshooting. We've got a bit more info on it here and a really spiffy little video, of which we're really proud :D 

 

 

If you've got the app, download the update, and get amongst it! If you don't, get the app, and get amongst it! You can get it on Google Play and iTunes. (Please take extra care to read the release notes. It's very important.) 

 

It's a new feature, so there may be bugs. Or you may have some feature suggestions. For anything like this, there's the "Feedback" button in the User tab of the app. It goes straight to the devs - appreciate any and all input. Obviously also make sure to leave your thoughts on it in the thread. 

 

Oh, and one more thing.

 

 

Bigpipe are also pleased to announce that they are upgrading all customers on their Elite 200/200 Fibre plan to Gigabit (1000 mbps upload and download) speeds wherever Gigabit is available, at no extra charge.

 

Currently, Gigabit availability has been announced for areas serviced by Enable and Ultrafast Fibre, which include Christchurch and Hamilton. The Gigabit price for all regions outside Dunedin will be the same as the current Elite plan pricing, $129 a month.

 

 

(I'm quoting from the press release here but I figure that's OK, seeing as I also wrote the press release. )

 

For those of you in Enable or UFF areas who are already on Elite (200/200), enjoy your new Gigabit connection! You lucky bastards.





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
2442 posts

Uber Geek
+1 received by user: 720

Trusted
Lifetime subscriber

  Reply # 1620965 1-Sep-2016 16:43
2 people support this post
Send private message

Fantastic news on the Gigabit upgrade!

 

LOVE the diagnostics from the App, and the ability to submit a case and get notified when it is resolved.  Smart, leading edge customer service, guys!





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams



122 posts

Master Geek
+1 received by user: 98

Trusted
BigPipe

  Reply # 1620969 1-Sep-2016 16:49
Send private message

Dynamic:

 

An error occurred.  Please try again later.

 

Fantastic news on the Gigabit upgrade!

 

 

Is this when you're trying to log in, or run a test? There are a few bugs, as it's a brand new feature and there are way too many edge cases to allow for during testing on xDSL. Hopefully we'll be able to pin them down over the next week or so. Oddly enough, it sometimes helps to reboot the modem. If you can get in to the app, log feedback and let us know what's not working. If you can't, head to bigpipe.co.nz/contact-us and let us know that way - the care team will make sure the devs get it.

 

Glad you like the Gigabit news! We're looking forward to rolling that one out, gonna have us some happy customers.  





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


Meow
7881 posts

Uber Geek
+1 received by user: 3915

Moderator
Trusted
Lifetime subscriber

  Reply # 1620972 1-Sep-2016 16:52
One person supports this post
Send private message

Holy crap about the Gigabit upgrade - good job BigPipe! Any idea when this may come to Chorus connections (Wellington)?





2442 posts

Uber Geek
+1 received by user: 720

Trusted
Lifetime subscriber

  Reply # 1620976 1-Sep-2016 16:55
Send private message

JoshBigpipe:

 

Dynamic: An error occurred.  Please try again later.

 

Is this when you're trying to log in, or run a test?

 

Sorry - that was the video, but I see you sorted this PDQ.  Ran the test from my iphone app - successful  :)





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams



122 posts

Master Geek
+1 received by user: 98

Trusted
BigPipe

  Reply # 1620980 1-Sep-2016 16:57
Send private message

michaelmurfy:

 

Holy crap about the Gigabit upgrade - good job BigPipe! Any idea when this may come to Chorus connections (Wellington)?

 

 

If / as soon as Chorus announce Gigabit capability for the fibre they manage, we'll be hot on their heels with an announcement very similar to this one. :)





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 




122 posts

Master Geek
+1 received by user: 98

Trusted
BigPipe

  Reply # 1620981 1-Sep-2016 16:57
Send private message

Dynamic:

 

JoshBigpipe:

 

Dynamic: An error occurred.  Please try again later.

 

Is this when you're trying to log in, or run a test?

 

Sorry - that was the video, but I see you sorted this PDQ.  Ran the test from my iphone app - successful  :)

 

 

Ha. Excellent. A good outcome all round!





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


21447 posts

Uber Geek
+1 received by user: 4354

Trusted
Subscriber

  Reply # 1620983 1-Sep-2016 17:00
2 people support this post
Send private message

I dont need an app to tell me that my line is still crap :( Wish chorus would pull finger with the fiber.





Richard rich.ms

73 posts

Master Geek
+1 received by user: 11


  Reply # 1620991 1-Sep-2016 17:22
Send private message

Interested in whether you app was created in-house or by a third party?

 

If the latter, happy to share whom? Looking for good app makers for something totally unrelated, and really like this app's presentation and framework


23 posts

Geek
+1 received by user: 7

BigPipe

  Reply # 1620995 1-Sep-2016 17:43
3 people support this post
Send private message

aumouth:

 

Interested in whether you app was created in-house or by a third party?

 

If the latter, happy to share whom? Looking for good app makers for something totally unrelated, and really like this app's presentation and framework

 

 

Hi There,

 

Our app is designed and built internally. We have an awesome team who do incredible things :D

 

 

 

 


403 posts

Ultimate Geek
+1 received by user: 208

Subscriber

  Reply # 1620998 1-Sep-2016 17:51
One person supports this post
Send private message

Y'all planning on expanding? To, say, Wanganui? :)

 

 

 

Gigabit is available here, but no ISPs offer it yet :(


mdf

1956 posts

Uber Geek
+1 received by user: 575

Trusted
Subscriber

  Reply # 1620999 1-Sep-2016 18:03
2 people support this post
Send private message

OMG. You b@stards! You've just made the three years I (and my fellow sufferers) have to wait in cable purgatory feel even longer!

 

In all seriousness, this is really cool, great work. I can't wait to sign up to a company and product that actually seems based in a twenty first century paradigm.


Meow
7881 posts

Uber Geek
+1 received by user: 3915

Moderator
Trusted
Lifetime subscriber

  Reply # 1621016 1-Sep-2016 19:40
Send private message
Aussie
4235 posts

Uber Geek
+1 received by user: 1205

Trusted
Subscriber

  Reply # 1621022 1-Sep-2016 20:00
One person supports this post
Send private message

Hey, BigPipe, can you please come and run the NBN here in Oz?? 

 

 

 

Please...

 

 

 

pretty please.. 

 

 

 

I'm sad now.. 

 

 

 

:'(


'That VDSL Cat'
8656 posts

Uber Geek
+1 received by user: 1872

Trusted
Spark
Subscriber

  Reply # 1621053 1-Sep-2016 21:08
Send private message

I have to say the connectivity testing on that app, impressive.

 

Great to see bigpipe pulling in so much innovation lately direct to power the consumer.

 

 

 

as for gbit boosts! awesome! look forward to seeing chorus catch up to the other LFCs.

 

 

 

 

 

my only complaint, where is Oliver with his memes!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1150 posts

Uber Geek
+1 received by user: 757

Trusted
BigPipe

  Reply # 1621055 1-Sep-2016 21:15
3 people support this post
Send private message

It's my last day at Bigpipe tomorrow.

 

Josh, Darklord and Flickky are still around to keep the meme dream alive.

 

 

 





bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.