Oh hai Geekzone,
Just letting you know that we've released a new feature for the Bigpipe App: Line testing!
This is the first iteration of what's planned to be a substantive feature, among quite a few planned features. It's currently a way of either a. quickly discovering what's wrong with a connection or b. eliminating common causes for poor connection quality before you start troubleshooting. We've got a bit more info on it here and a really spiffy little video, of which we're really proud :D
If you've got the app, download the update, and get amongst it! If you don't, get the app, and get amongst it! You can get it on Google Play and iTunes. (Please take extra care to read the release notes. It's very important.)
It's a new feature, so there may be bugs. Or you may have some feature suggestions. For anything like this, there's the "Feedback" button in the User tab of the app. It goes straight to the devs - appreciate any and all input. Obviously also make sure to leave your thoughts on it in the thread.
Oh, and one more thing.
Bigpipe are also pleased to announce that they are upgrading all customers on their Elite 200/200 Fibre plan to Gigabit (1000 mbps upload and download) speeds wherever Gigabit is available, at no extra charge.
Currently, Gigabit availability has been announced for areas serviced by Enable and Ultrafast Fibre, which include Christchurch and Hamilton. The Gigabit price for all regions outside Dunedin will be the same as the current Elite plan pricing, $129 a month.
(I'm quoting from the press release here but I figure that's OK, seeing as I also wrote the press release. )
For those of you in Enable or UFF areas who are already on Elite (200/200), enjoy your new Gigabit connection! You lucky bastards.