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Meow
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Topic # 226211 25-Dec-2017 18:26
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I got both my parents Fitbits for Christmas but my mother has a Huawei P10 Lite and can't for the life of me get it to talk to the Fitbit. Had to initially pair it up with the PC and from there install the Fitbit app on the iPad (and hope that Fitbit will eventually sync on her phone).

 

My conclusion is Huawei's OS is just rubbish but has anyone else got any pointers on getting it working (apart from loading another OS on the phone)?





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  Reply # 1925035 25-Dec-2017 18:42
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Tried this a few months back to sync a Fitbit  with my wife's Huawei P10. Never made it work and gave up. She gave away the fitbit and got  a Huawei Fit. The cynic in me says its a deliberate move by Huawei to sell their own device. A google search at teh time revealed others having this issue

 

The Fitbit connected no issue to an ancient S5 I have kicking around 





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  Reply # 1925036 25-Dec-2017 18:59
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  Reply # 1925051 25-Dec-2017 19:11
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Just to add to the mix: Daughter was using a Charge HR successfully with her P8. She no longer has either.




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  Reply # 1925083 25-Dec-2017 20:54
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No issues with fitbit one and fitbit flex 2 on Mate 9.

 

is bluetooth on on the phone?


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  Reply # 1925085 25-Dec-2017 20:59
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It certainly was in our case. We tried every which way.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 




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  Reply # 1925086 25-Dec-2017 21:00
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Bluetooth is on but won't sync. Initially wouldn't even find the Alta HR. I managed to get it to detect once but since then it won't. Rebooted phone, uninstalled / reinstalled the app etc with no success. Bluetooth headphones pair and work fine so Bluetooth works.





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  Reply # 1925087 25-Dec-2017 21:05
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can you see it in a bluetooth search?

 

have you made sure the device is awake?




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  Reply # 1925095 25-Dec-2017 21:19
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Since it operates off Bluetooth LE it won't show up in the search. It can communicate with the iPad fine.





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  Reply # 1925098 25-Dec-2017 21:30
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what fitbit is it?


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  Reply # 1925099 25-Dec-2017 21:33
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He mentioned earlier its the Alta HR





Mike
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 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


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  Reply # 1925100 25-Dec-2017 21:36
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and odd my wifes flex 2 is BT LE and its showing as a device on her phone


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  Reply # 1925526 26-Dec-2017 20:53
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I have a Fitbit Blaze, a Fitbit Surge and a Withings. Sync is a hit and miss. Sometimes will do on first attempt, sometimes will take a couple of days (perhaps a phone restart) to sync. This with P10, Mate 9 and Mate 10 Pro.






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  Reply # 1925549 26-Dec-2017 22:37
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I did notice that the Fitbit did a few syncs on its own to the Huawei today but notifications etc won't come through.

 

Rubbish Android build is rubbish.





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  Reply # 1926647 29-Dec-2017 19:12
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Having sporadic sync issues (as in, sporadically sync actually works) with my S7 Edge and Ionic. Common denominator would be the Fitbit app! Grr




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