Why Electric Vehicle and Why Tesla

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gzt

17104 posts

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#3253968 27-Jun-2024 21:42

insurance doesn't pay

Why did insurance not pay?

Obraik

2123 posts

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#3253970 27-Jun-2024 21:58

RUKI: Recent frastration from our friend who's got their Tesla damaged. Wheel smashed, car can only be towed on a flatbed tow truck.
Insurance doesn't pay - waiting for assessment conducted by Tesla and Tesla only (!?). Owner called Tesla. Tesla NZ said: expert evaluation of the damage will be done via photo. Long wait, many calls, shift of decision from Tesla - bring the car to the office. Car arrived on a flatbed tow truck - Tesla said - NO, take it back, evaluation cannot be done by the office, as one and only "expert" is Australia based and they are terribly busy and will do evaluation by photo (LOL) - just have to wait.
Opinion: suggestion of doing evaluation by photo is unprofessional IMO.
Observation: Today at Silvia part, Auckland. As you may know charge current on all free chargers over there is now 6A only instead of 16A. Heaps of Teslas charging. I guess they still would, even if charge current will be reduced to 1A. Old saying: "winegar tastes sweet when free".

Where is the car based? Wouldn’t you take it to an authorised repair shop, like any other car that’s been damaged in an accident? Tesla has a list on their website of authorised places that can do this across the country

Looking to buy a Tesla? Use my referral link and we both get credits

Mehrts

1063 posts

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#3254047 28-Jun-2024 10:28

RUKI: Recent frastration from our friend who's got their Tesla damaged. Wheel smashed, car can only be towed on a flatbed tow truck.
Insurance doesn't pay - waiting for assessment conducted by Tesla and Tesla only (!?). Owner called Tesla. Tesla NZ said: expert evaluation of the damage will be done via photo. Long wait, many calls, shift of decision from Tesla - bring the car to the office. Car arrived on a flatbed tow truck - Tesla said - NO, take it back, evaluation cannot be done by the office, as one and only "expert" is Australia based and they are terribly busy and will do evaluation by photo (LOL) - just have to wait.
Opinion: suggestion of doing evaluation by photo is unprofessional IMO.

This makes no sense.

You think that for the entire fleet of Teslas in NZ, the only option is to be assessed by the one dude in Aus? Yea na.
Something's not adding up here.

BlakJak

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#3254068 28-Jun-2024 12:28

Why not? Tesla have demonstrated a demand for total ecosystem co troll.

Third party battery options? They'll build something proprietary in there to make that impossible or at least, non-economic.

Captive audience post sale.

No signature to see here, move along...

HarmLessSolutions

969 posts

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#3266434 30-Jul-2024 19:02

Obraik:

To Tesla's credit, in the time I've had my car I have yet to receive an update that broke my car or its functionality. They are pretty rigorous with their update rollout, starting off with very small stages before it eventually gets to everyone over a period of a few weeks.

This comment is also indicative of our experience with our Polestar2. OTA updates tend to be rolled out through Europe and North America first so by the time NZ gets them any bugs have been addressed.

In terms of the OP's original question in terms of 'why Tesla' our decision to go with a Polestar was due to luxury interior and exclusivity. Very comfortable and driver friendly and during recent trip from the Naki to AKL we literally saw dozens of Teslas (3s and Ys) but only 2 other Polestars.

https://www.harmlesssolutions.co.nz/

jonathan18

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#3266451 30-Jul-2024 19:33

HarmLessSolutions:
In terms of the OP's original question in terms of 'why Tesla' our decision to go with a Polestar was due to luxury interior and exclusivity. Very comfortable and driver friendly and during recent trip from the Naki to AKL we literally saw dozens of Teslas (3s and Ys) but only 2 other Polestars.

I really do appreciate the looks of the Polestar 2 (though this has changed as I really didn’t like it initially!), but I can also understand why way more people elect to go for a Tesla as they are so much roomier than the 2 (the Y way more so than the 3, of course). This is especially the case for occupants, though I totally acknowledge the boot in the 2 is easier to access than the 3’s.

For many practicality overrides exclusivity and style (and that’s also more subjective; personally I find the 2’s interior a bit too dark, especially given the Teslas’ glass roof makes for such a light interior), and the Y in particular is incredibly practical. (And, I’ll be honest I find the Y an ugly car - we definitely didn’t choose it based on looks.)

As a family of four that tends to take a lot of #@#$ on holiday, the 2 didn’t even get a look-in. I assume due to its ICE origins, the back seat of the 2 is stingy, particularly in regards to footspace. Fun to drive, though, and did I say the outside looks great?!

HarmLessSolutions

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#3266457 30-Jul-2024 20:26

@jonathan18, Our take on the Model Y is the same as yours. Definitely not a fan of its looks.

So far as interior space is concerned we came from a Commodore SW so were never going to get the cargo capacity of our old 'mother ship' but the PS2 works for us as our new company car. Back seats down we're able to squeeze 14 rolls (~350kg) of fabric on board for delivery runs out of province and the towbar enables us to tow a tandem trailer with sheep or brewer's mash for our livestock needs.

For now the PS2 and our Leaf fill our requirements beautifully with future plans being to put the Leaf into V2H service as that tech becomes available. Longer term the PS2 may be swapped out for a bidirectional capable EV (or modded to allow it to do so) but for now both EVs just share our PV output for their charging, and obviously our desire for V2H capability rules out a Tesla.

https://www.harmlesssolutions.co.nz/

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