Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2216 posts

Uber Geek
+1 received by user: 1318


# 208021 23-Jan-2017 17:10
Send private message

This is not an "I work for a taxi company, so I hate competition from Uber" thread.

New Zealand taxi companies consistently rate in the top 10 most expensive rates in the world, so competition would be good.

However Uber's well known for some nasty practices.

Clipped from CNN:

"Uber will pay US $20 million to settle a lawsuit with the Federal Trade Commission for misleading drivers about how much they could earn on the platform.

The FTC alleged that Uber made false, misleading or unsubstantiated claims about driver earnings and its vehicle financing program. According to the complaint, Uber claimed its drivers could earn a median income of more than $90,000 per year in New York and more than $74,000 in San Francisco. In reality, the FTC said, less than 10% of drivers earned that.

Regarding its vehicle leasing program, Uber has made 'unlimited mileage' claims, but the actual leases do impose limits. 'Uber has had no basis with which to make these claims,' according to the complaint.

The lawsuit alleges that Uber has collected 'significant revenue' from driver fares, as well as 'tens of millions of dollars' from drivers participating in its leasing program.

This is a win for drivers when it comes to more transparency from the company moving forward. Uber drivers -- considered to be contractors, not employees -- have long complained about the company's payment practices.

While Uber did not admit or deny that it engaged in these misleading practices, it has agreed to not misrepresent the potential earnings for drivers or its terms and conditions for leasing vehicles.

The $20 million will go toward repaying drivers affected across the country.

..."

http://money.cnn.com/2017/01/19/technology/uber-settles-driver-lawsuit/index.html


Create new topic
20067 posts

Uber Geek
+1 received by user: 6112

Trusted
Lifetime subscriber

  # 1708198 23-Jan-2017 17:24
Send private message

I am not Anti Uber, but they don't seem to be to "properly" setup. I think they had a great idea, some ideas on how to implement it, but no real idea how to manage it on a bigger scale. I am also of the opinion they don't share the "do no evil" ethos that some companies (try) to adhere to (yet). 

 

It was almost inevitable to me they would be found to do something like this, however, I also believe they will learn their lesson, and a few more, find their place in the market and do their thing.

 

Honestly, I am more surprised there aren't stories of serial killers operating in an Uber cab :) 

 

Once they factor in proper oversight, proper administration, compliance costs, etc, and pay their drivers a fair wage, I expect the price gap between them and taxi's will lessen. 

 

 


3982 posts

Uber Geek
+1 received by user: 1687

Subscriber

  # 1708201 23-Jan-2017 17:29
2 people support this post
Send private message

Quite honestly... as long as I can get from Wellington Airport to Johnsonville for $35 Uber can do what they want with their business. Probably the wrong attitude to have, but when the price is double that in a 'normal' taxi I feel like there are just some crazy margins being added in somewhere.


 
 
 
 


20067 posts

Uber Geek
+1 received by user: 6112

Trusted
Lifetime subscriber

  # 1708204 23-Jan-2017 17:41
Send private message

chevrolux:

 

Quite honestly... as long as I can get from Wellington Airport to Johnsonville for $35 Uber can do what they want with their business. Probably the wrong attitude to have, but when the price is double that in a 'normal' taxi I feel like there are just some crazy margins being added in somewhere.

 

 

Well yeah, I'd call you on your wrong attitude. Compliance, being a good corporate citizen, having proper things in place, it all costs money. Rising costs either reduces margins or impacts pricing. 

 

 

 

 


27793 posts

Uber Geek
+1 received by user: 7277

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1708260 23-Jan-2017 19:41
4 people support this post
Send private message

While I use Uber I find it a dilemma in that they're an evil company. The problem however in NZ is that none of the regular taxi companies are doing anything whatsoever to actually improve their products or services, something that really defies normal business practice when a competitor comes along and starts stealing your customers. While price is a major factor for many people it's not the only factor for me. When you've got the major taxi companies building terrible apps that are simply not functional and are stuck with a mind-set that they can rip people off with "electronic payment fees" (that just go back to Taxicharge who all the big companies own) then it becomes increasingly difficult to support legacy players when they simply won't want to change. They're like stagecoach companies 100 years ago trash talking the automobile rather than understanding why people are opting for an automobile.

 

Until taxi companies can adapt and move to an app based mind-set they're stuck with a legacy model tied around drivers sitting on taxi stands waiting for a fare which is inherently inefficient. Uber's biggest benefit is that by minimising driver downtime you're getting far more journeys. Just ask an average taxi driver how long they normally wait for fares (airports are a classic example where they can wait 1-2hr+ once they start waiting in a taxi rank) vs how long your average Uber driver spends.

 

 

 

 

 

 

 

 

 

 


4431 posts

Uber Geek
+1 received by user: 1356
Inactive user


  # 1708283 23-Jan-2017 20:20
Send private message

networkn:

 

 

 

Honestly, I am more surprised there aren't stories of serial killers operating in an Uber cab :) 

 

 

 

 

 

 

Those types just pretend to be an Uber... It's happened a couple of times.

 

Once to a young actress. Luckily she looked twice at the app. They just pulled up and asked if she was the one waiting for an Uber (she actually was).. She looked at the app, realised that wasn't it, and they drove off. I don't think the cops ever got them.


1516 posts

Uber Geek
+1 received by user: 1227

Subscriber

  # 1708302 23-Jan-2017 20:44
Send private message

networkn:

 

I am not Anti Uber, but they don't seem to be to "properly" setup. I think they had a great idea, some ideas on how to implement it, but no real idea how to manage it on a bigger scale. I am also of the opinion they don't share the "do no evil" ethos that some companies (try) to adhere to (yet). 

 

It was almost inevitable to me they would be found to do something like this, however, I also believe they will learn their lesson, and a few more, find their place in the market and do their thing.

 

Honestly, I am more surprised there aren't stories of serial killers operating in an Uber cab :) 

 

Once they factor in proper oversight, proper administration, compliance costs, etc, and pay their drivers a fair wage, I expect the price gap between them and taxi's will lessen. 

 

 

 

 

A look at Uber's, well, uber losses

 

Uber is your classic freeloader in the parlance of economists. They are basically relying on cutting regulatory corners, drivers accepting terrible pay rates (because of how the macroeconomic climate is making a lot of people reliant on gig-based earnings/careers), and other methods to corner markets and expand in cannibalistic fashion. When they finally have total dominance, they will start showing their ugly side and attempt to recoup their shareholders' losses, IMO.

 

 

 

 


2089 posts

Uber Geek
+1 received by user: 891

Trusted
Subscriber

  # 1708308 23-Jan-2017 20:53
Send private message

I find Uber to be very similar to Amazon. I have serious concerns over the way they treat their employees and predatory practices but their service is just so much better than their competitors that I use them. If the taxi companies made any effort to compete it'd be a tougher decision but their service really is crap.

Fat bottom Trump
9949 posts

Uber Geek
+1 received by user: 4797

Subscriber

  # 1708322 23-Jan-2017 21:09
Send private message

sbiddle:

 

While I use Uber I find it a dilemma in that they're an evil company. The problem however in NZ is that none of the regular taxi companies are doing anything whatsoever to actually improve their products or services, something that really defies normal business practice when a competitor comes along and starts stealing your customers. While price is a major factor for many people it's not the only factor for me. When you've got the major taxi companies building terrible apps that are simply not functional and are stuck with a mind-set that they can rip people off with "electronic payment fees" (that just go back to Taxicharge who all the big companies own) then it becomes increasingly difficult to support legacy players when they simply won't want to change. They're like stagecoach companies 100 years ago trash talking the automobile rather than understanding why people are opting for an automobile.

 

Until taxi companies can adapt and move to an app based mind-set they're stuck with a legacy model tied around drivers sitting on taxi stands waiting for a fare which is inherently inefficient. Uber's biggest benefit is that by minimising driver downtime you're getting far more journeys. Just ask an average taxi driver how long they normally wait for fares (airports are a classic example where they can wait 1-2hr+ once they start waiting in a taxi rank) vs how long your average Uber driver spends.

 

 

 

What you describe is a lot like things used to be, and maybe still are, in Holland, especially Amsterdam. The Taxi operators had an unbreakable monopoly and they ran things like the mafia. Rides were some of the most expensive in the world and the 'service' was a joke. Obviously many individual operators were okay, but they had to work within the system if they wanted to work at all and there were plenty of cowboys dedicated to ripping customers off in any way they could. A real snakepit in dire need of a little competition. Whether Uber has made any inroads there, or whether things have improved at all, I don't know, but it is a classic illustration of what happens when there is only one game in town.

 

 





I reject your reality and substitute my own. - Adam Savage
 


27793 posts

Uber Geek
+1 received by user: 7277

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1708325 23-Jan-2017 21:20
Send private message

Rikkitic:

 

What you describe is a lot like things used to be, and maybe still are, in Holland, especially Amsterdam. The Taxi operators had an unbreakable monopoly and they ran things like the mafia. Rides were some of the most expensive in the world and the 'service' was a joke. Obviously many individual operators were okay, but they had to work within the system if they wanted to work at all and there were plenty of cowboys dedicated to ripping customers off in any way they could. A real snakepit in dire need of a little competition. Whether Uber has made any inroads there, or whether things have improved at all, I don't know, but it is a classic illustration of what happens when there is only one game in town.

 

 

 

When I was last in San Francisco a few months ago I used Uber a lot, and also used Uber Pool which has become amazingly popular there. I had a couple of occasions catching the last BART back to Milbrae at night and hoping off with probably 25-30 other people and watching people pull out their phones and wait for rides. Identifying Uber and Lyft is pretty easy there with their illuminated front window signs and pretty much every person hoped in one or the other. There were 3 taxis waiting at Milbrae station and when I left after most other people (being locals they obviously ordered their ride before they arrived) there were still 3 taxis waiting there.

 

 


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.