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593 posts

Ultimate Geek
+1 received by user: 177

Topic # 242251 17-Oct-2018 20:49
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I'll try to spare you guys the detail of the crash. 

A friend was involved in a crash. The driver fled the scene. The crash was reported to Police by a third party before any other party made a report. The police immediately called my friend's landline and gave the call recipient the police incident number. My friend went to a station and reported the crash making reference to the existing number. Insurance claim lodged by my friend. The other driver claims the complete opposite version of events. The other driver's insurance company threatens my friend's insurance company. Friend requests and receives all the information on file. The witness didn't make a statement, but there is a blacked out section referencing their call.

Surely all that's needed is a quick call to the witness by Police. At this stage, it doesn't look like that's going to happen. The last email received cited privacy issues.

Has anyone had a similar situation where there are two versions of events and an anonymous witness that is unable to be contacted? What's the best way of getting this resolved in your experience?

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1594 posts

Uber Geek
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  Reply # 2110031 17-Oct-2018 20:51
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Sounds like a problem for the insurance companies to solve.

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746 posts

Ultimate Geek
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  Reply # 2110036 17-Oct-2018 21:06
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Indeed, just let it play its course through to the disputes tribunal




2950 posts

Uber Geek
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  Reply # 2110043 17-Oct-2018 21:23
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Non injury incidents (and many others) fall into what is so kindly called a 'civil matter'. 


The ID lets them fall back on a date/time of incident from a job entry and not a lot else. Unless there is a case from the crimes act in play, they aren't obliged to act on the info I believe. 


Normally you would obtain witness details and pass them to insurance in the same sense of your own record. As an independent account. If the only witness called it in and no details were taken. Might be poo creek and up to the insurance finger pointing

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Uber Geek
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  Reply # 2110093 17-Oct-2018 22:23
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They fled the scene....not looking good for their integrity in disputes. 


Cops should at least charge them for fleeing. Not doing their job otherwise. 


To me, it sound as if the cops are obstructing your justice, they could at least communicate your phone number to the witness .   Cops these days, just don't care. 







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