Three year old Volvos rated low by US owners, Porsche high.

Forums › Transport (cars, bikes and boats) › Three year old Volvos rated low by US owners, Porsche high.

kingdragonfly

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#248606 2-Apr-2019 11:18

I found it surprising Volvo rated badly, and Porsche rated highly.

https://www.jdpower.com/business/press-releases/2019-us-vehicle-dependability-studyvds

Most Owners Still in Love with Their Three-Year-Old Vehicles, J.D. Power Finds

"It’s a continuing love story for most owners and their vehicles as overall dependability for three-year-old vehicles improves 4% from last year, according to the J.D. Power 2019 U.S. Vehicle Dependability Study(SM)"

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#2209363 2-Apr-2019 11:32

Interesting that Volvo is so low on the list.

It may explain why second hand imported Volvos are pretty cheap (compared to what a new one is) - the XC60 second hand looks like a pretty good deal, but not if it is going to have issues.

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#2209414 2-Apr-2019 13:57

every car has >100 problems per 100 vehicles.

every car has problems.

I'm not sure what to make of this chart, doesn't mean anything to me!

kingdragonfly

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#2209419 2-Apr-2019 14:09

I guess it means just like there's no such thing as a perfect spouse, there's no such thing as a 3 year old problem free car. Most likely every car has some problem; some more than one.

For what it's worth, "problem symptoms are evaluated in eight vehicle system categories:

Exterior
Features/Controls/Displays
Seats
Interior
The Driving Experience
Audio/Communication/Entertainment/Navigation
HVAC
Engine/Transmission"

Coil

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#2209430 2-Apr-2019 14:25

If anyone here has been around the Porsche club or knows a few owners you will soon learn their heads are so far up their asses it popped out the top of their torso..... Even if they had the worst cars on the planet they will still rate highest.

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#2209445 2-Apr-2019 14:54

It really needs some weighting on the problem categories to be useful.

I have had a number of minor issues with my Skoda Octavia - all of them around things like trim or a parking sensor or firmware issues with the Infotainment etc. Not once has anything mechanical or serious gone wrong. As cars become more and more complex - effectively computers on wheels, it will be inevitable that you will see minor gremlins or issues and the more well specced with gadgets and kit a car is, the more likely you will get niggles.

What I really want to know is how many of the issues involved drive train components or left the driver stranded or in danger - not whether the door sill trim had to be replaced.

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#2209452 2-Apr-2019 15:18

People buy Volvo’s with their head and Porsche’s with their heart. When you make a purchase based on feels you’re most likely to work around issues. When you buy with your head every little thing that isn’t perfect is bloody annoying.

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#2209464 2-Apr-2019 15:42

Senecio: People buy Volvo’s with their head and Porsche’s with their heart. When you make a purchase based on feels you’re most likely to work around issues. When you buy with your head every little thing that isn’t perfect is bloody annoying.

So you're saying that people who buy with their heart are less likely to complain to the dealer about a problem? This is not a rank by the owners it is a rank based on the number of problems a particular make of car is having.

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#2209476 2-Apr-2019 16:05

As reported by the owners.

As I understand it the owners were surveyed.

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#2209507 2-Apr-2019 16:45

djtOtago:

As reported by the owners.

As I understand it the owners were surveyed.

i don't take surveys too seriously.

it could be interpreted as:

people who buy certain cars complain more than people who buy other cars

djtOtago

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#2209520 2-Apr-2019 16:51

Could also be, Volvo owners do many many more ks in their cars than Porsche owners.

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#2209522 2-Apr-2019 16:52

djtOtago:

Could also be, Volvo owners do many many more ks in their cars than Porsche owners.

that is probably true!

but toyota probably have more ks than volvo?

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#2209564 2-Apr-2019 17:13

a quick google shows volvos year on year are rated quite low on reliability scale from a few different sources, they do how ever rank consistently as being one of the safest cars in the world along with many others on the list above

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#2209670 2-Apr-2019 18:34

Volvo today is not Volvo of old. It's now a Chinese company.

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#2209676 2-Apr-2019 18:44

Wow this thread has issues. First all Porsche owners are stereotyped as stuck up now Volvo is not what it used to be as its Chinese owned. Nice bit of racism there.

alasta

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#2209686 2-Apr-2019 19:04

I have always found these American surveys a bit hard to swallow. I would have expected the German marques to be much lower, with Nissan, Mazda and Honda much higher. The two highly ranked GM marques are also a bit of a surprise.

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