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2 posts

Wannabe Geek


#265622 1-Feb-2020 12:07
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So I buy a lot of motorcycle parts from around the world and have had few issues over the years but one lately has me stumped! I purchased a part from the US and it was duly shipped by USPS to NZ, it arrived in Auckland where it sat (I assume at some sorting centre at the Aucks airport) for 18 days then mysteriously departed for Curitiba in Brazil? I have contacted USPS and they tell me once a parcel leaves US shores it is no longer on their radar, I contacted NZPost and they tell me they never had it handed over to them so not their problem either! I can track this parcel all the way to Curitiba but no one seems to know what to do to retrieve it? The sender has contacted USPS and got same answers I did. I have sat up until 3am just so I could talk to a human voice at USPS but after waiting an hour on hold and listening to some seriously bad muzac I got no help from them. So here's my question, which courier company does USPS use to get parcels to NZ and is there any way of contacting them?

 


Wednesday, Jan 15, 2020 3:52 PM 
CURITIBA 
Processed through Facility
Tuesday, Jan 14, 2020 12:56 PM 
N/A 
Processed Through Facility
Friday, Dec 27, 2019 11:41 AM 
AUCKLAND 
Departed
Thursday, Dec 26, 2019 1:34 AM 
SAN FRANCISCO 
Departed
Friday, Dec 20, 2019 10:26 AM 
SAN FRANCISCO 
Departed
Thursday, Dec 19, 2019 1:09 PM 
HOUSTON 
Departed
Thursday, Dec 19, 2019 7:22 AM 
MIAMI 
Departed
Thursday, Dec 19, 2019 3:00 AM 
MIAMI 
Arrived
Wednesday, Dec 18, 2019 10:57 AM 
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
Processed Through Regional Facility
Wednesday, Dec 18, 2019 7:17 AM 
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
Departed USPS Regional Facility
Wednesday, Dec 18, 2019 7:17 AM 
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
Arrived at Regional Facility
Tuesday, Dec 17, 2019 4:39 PM 
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 
Arrived at USPS Regional Facility
Tuesday, Dec 17, 2019 3:41 PM 
PEMBROKE PINES , FL 
Arrived at USPS Facility
Tuesday, Dec 17, 2019 2:58 AM 
JACKSONVILLE FL NETWORK DISTRIBUTION CENTER 
Departed USPS Regional Facility
Monday, Dec 16, 2019 10:05 PM 
JACKSONVILLE FL NETWORK DISTRIBUTION CENTER 
Arrived at USPS Regional Facility
Monday, Dec 16, 2019 8:40 PM 
MIDDLEBURG , FL 
Departed Post Office
Monday, Dec 16, 2019 2:35 PM 


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11 posts

Geek


  #2411123 1-Feb-2020 13:17
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I have had a couple of items sent by USPS - they were always delivered by Courierpost.




2 posts

Wannabe Geek


  #2411183 1-Feb-2020 16:14
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Yes but NZPost/Courier Post have yet to see the parcel, I'm trying to figure out who connects between the USPS and NZPost? I don't know who to contact at Auckland Airport. Surely this has happened before to others. Making contact with USPS is nearly impossible, they make it very difficult to contact them even though they have all these "contact us" sections in their web site.


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