What's a good resolution when someone slams their door into your car causing paint damage?

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turtleattacks

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#289360 1-Sep-2021 12:55

Hi guys,

Just wondering what your opinions on when other people slamming their doors into your new car causing paint damage. I'm talking about a 5mm gash here and nothing too significant.

Obviously a 'touch-up' paint is never going to be the same and repairers always recommended a full repaint of both side doors (to blend) costing around $2000NZD.

How do you try to resolve this?

On one hand expecting one to pay $2000NZD to properly fix up a small paint damage is far fetched but on the other hand, it's still paint damage!

Context: Six month old Mazda CX9 Takami. Car was about $67k.

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#2769895 1-Sep-2021 12:56

Give some context. e.g. Is it the first scratch on your 6 month old $100k car?

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hsvhel

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#2769897 1-Sep-2021 12:57

Insurance?

or, if you are prepared to live with it, have the other party cover the cost of a touch up service

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networkn

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#2769898 1-Sep-2021 12:58

They need to repair the damage they caused back to it's original state. You shouldn't be disadvantaged by their carelessness.

As someone who had my brand new car with 4 dents in a week and not a single note left, it makes my blood boil. I am *so* careful when I open my doors, and my kids have been drilled about being careful opening doors. In windy or close contact areas, I get my kids out of the car rather than letting them open it themselves and accidentally damaging someone else's property.

Their insurance should cover it, and if they don't have insurance, that's unfortunate, not one bit your problem.

turtleattacks

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#2769899 1-Sep-2021 13:01

networkn:

They need to repair the damage they caused back to it's original state. You shouldn't be disadvantaged by their carelessness.

As someone who had my brand new car with 4 dents in a week and not a single note left, it makes my blood boil. I am *so* careful when I open my doors, and my kids have been drilled. In windy or close contact areas, I get my kids of the car rather than letting them open it themselves and accidentically damaging someone else's property.

Their insurance should cover it, and if they don't have insurance, that's unfortunate, not one bit your problem.

Do you happen to drive a brand new ute? I saw a dad giving his son a stern warning about opening their ute very carefully and not slamming into the car next to them.

I even thanked that dad for doing the right thing and teaching his son on how to be careful.

He said that it's happened to him a few times and it sucks when it happens.

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rb99

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#2769906 1-Sep-2021 13:06

Dumb question, but might as well ask - you're sure you paint is damaged, and it not paint stuck on from the door that slammed into your car ?

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

turtleattacks

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#2769908 1-Sep-2021 13:09

rb99:

Dumb question, but might as well ask - you're sure you paint is damaged, and it not paint stuck on from the door that slammed into your car ?

Not a dumb question but it won't buff out. It's definitely paint damage, although only about 3-5mm long.

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RobDickinson

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#2769916 1-Sep-2021 13:20

I'd expect them to pay for a repair (I'd likely have video evidence too) , I'm guessing a chip/dent repair person could fix that ok?

rb99

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#2769918 1-Sep-2021 13:24

Bit of bugger that one. It still annoys me and our cars are 13 and 11 years old. I still try to park away from other cars even if its more walking.

OTOH, if you did go to the trouble of getting two doors painted to ensure things match, what happens if they don't ? And you can guarantee it'll happen again, and again, then one day you scrape one of the alloys.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

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#2769921 1-Sep-2021 13:26

You could drive from Levin to Wellington and get 3 strikes like that from road works gravel. I just dab some paint in to stop rust rather than trying to stay showroom fresh. When we traded our last car there were a few small dings that I apologised for not fixing. The car sales guy said don't worry they get that sort of repair done much cheaper than I could have. It made no difference to the price we got as a trade.

turtleattacks

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#2769922 1-Sep-2021 13:27

rb99:

Bit of bugger that one. It still annoys me and our cars are 13 and 11 years old. I still try to park away from other cars even if its more walking.

OTOH, if you did go to the trouble of getting two doors painted to ensure things match, what happens if they don't ? And you can guarantee it'll happen again, and again, then one day you scrape one of the alloys.

Exactly! Say if I sucked it up and paid for the excess of $400 to get it fixed out of my own pocket. Then it'll just happen again as this car goes to the supermarket.

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turtleattacks

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#2769924 1-Sep-2021 13:29

RobDickinson:

I'd expect them to pay for a repair (I'd likely have video evidence too) , I'm guessing a chip/dent repair person could fix that ok?

From asking three different panelbeaters, they always want to strip the two doors and then repaint/blend. It's only way to do it 'perfectly' and alike new.

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RobDickinson

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#2769931 1-Sep-2021 13:34

turtleattacks:

RobDickinson:

I'd expect them to pay for a repair (I'd likely have video evidence too) , I'm guessing a chip/dent repair person could fix that ok?

From asking three different panelbeaters, they always want to strip the two doors and then repaint/blend. It's only way to do it 'perfectly' and alike new.

I dont know either way but I am sure a panel beater is going to suggest a panel beater fix?

Was thinking someone like this (a random google)
https://www.touchupguys.co.nz/mobile-car-paint-auckland-nz

duckDecoy

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#2769933 1-Sep-2021 13:40

Slightly off topic

We parked at the supermarket, my partner dashed in and I stayed in the car. A guy who had ordered an uber was waiting by the entrance doors. The uber pulls up, he loads his shopping from his trolley into the uber, THEN JUST LIGHTLY PUSHES HIS TROLLEY OFF OUT INTO THE CARPARK AS HE GETS IN THE UBER. The trolley rolls down the carpark gathering speed and puts a lovely big ding into the side of our car.

Who on earth thinks like this????

networkn

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#2769941 1-Sep-2021 13:47

turtleattacks:

Do you happen to drive a brand new ute? I saw a dad giving his son a stern warning about opening their ute very carefully and not slamming into the car next to them.

I even thanked that dad for doing the right thing and teaching his son on how to be careful.

He said that it's happened to him a few times and it sucks when it happens.

I don't, so that wasn't me, but respect (in general) is a message I push at my kids all the time. It was actually pretty soul-destroying seeing dents in a car you worked really hard and were really looking forward to, but even if I am parked next to a complete bomb or am driving one, I would treat it the same way.

Handsomedan

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#2769945 1-Sep-2021 13:49

duckDecoy:

Slightly off topic

We parked at the supermarket, my partner dashed in and I stayed in the car. A guy who had ordered an uber was waiting by the entrance doors. The uber pulls up, he loads his shopping from his trolley into the uber, THEN JUST LIGHTLY PUSHES HIS TROLLEY OFF OUT INTO THE CARPARK AS HE GETS IN THE UBER. The trolley rolls down the carpark gathering speed and puts a lovely big ding into the side of our car.

Who on earth thinks like this????

I cannot say what kind of person does that on this forum, but needless to say they are a @#$* !! *&^%$ and a $%^)(*&^%$##@!

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