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eracode
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  #3251784 21-Jun-2024 21:53
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clinty:

 


Looks like this was a cross promo sent to Sky Sport Now users, but they haven't restricted who can use it.

Clint

 

You have to wonder if that was an error.





Sometimes I just sit and think. Other times I just sit.




Eva888
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  #3251819 22-Jun-2024 09:02
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eracode:

 

Eva888:

 

The weirdest part is I looked at profiles and my daughter’s name was there. I know she has had neon in the past via Spark. I am totally confused. 

 

 

If your daughter had used your email address with her name, wouldn’t that explain it?

 

 

No way would she use my email, she has two of her own and has no access to mine. If she had, all Neon notifications would have come to me and I’ve never seen any ever. The profile was a diminutive form of her name.


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  #3251820 22-Jun-2024 09:05
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Eva888:

 

No way would she use my email, she has two of her own and has no access to mine. If she had, all Neon notifications would have come to me and I’ve never seen any ever. The profile was a diminutive form of her name.

 

 

Have you ever used Lightbox in the past? I think when Neon merged with Lightbox that they merged everything onto the Lightbox platform, so even if you've never used Neon you may have had an account through Lightbox.




gzt

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  #3251857 22-Jun-2024 12:05
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I have Chromecast with Google TV. I searched the app store for "neon". It said "not available on your tv".

I searched again this time with "neon NZ". It found an app "Neon - Android TV".

That's an odd name. I recall there were horrible problems last year. Is it working well on GCCWGTV for you?

gzt

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  #3251863 22-Jun-2024 12:20
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Thanks for the heads up will keep it over winter

 
 
 

Shop now at Mighty Ape (affiliate link).
clinty
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  #3251872 22-Jun-2024 12:39
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gzt: No updates posted on that help article

https://help.neontv.co.nz/support/solutions/articles/64000290253-why-am-i-having-trouble-using-the-neon-android-tv-


I'm using the app on both my Sony's without any issues

Clint

gzt

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  #3251881 22-Jun-2024 13:37
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No issues on GCCWGTV so far in the first 10 minutes.

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