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Topic # 151324 21-Aug-2014 13:54
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Friend had a door knocker marketing their UFB service in Whitby, Porirua. Must admit I didn't know anything about them. After some googling I know a bit more, now!

But, would like to hear from fibre users about service, International speed etc. Also, what router is supplied and is it reliable.

She is looking at the 30/10 50GB with rollover offering for $75/mth. Looks like a very competitive package, especially as it includes free National calls, caller ID and voicemail.

TIA.

Found out the Netomm NF4 router is used.


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  Reply # 1113363 22-Aug-2014 10:56
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Are you talking about Airnet which changed their name to Now! about a 18 months ago?

If so then they are good. (I am saying that as they are our competition in rural Hawkes Bay)

We have a few mutual clients which we provide IT support for with our sister company and Now! provide the UFB fibre. Good speeds on their fibre services. And I know one of the provisioning guys in the hawkes bay office and he says its a nice place to work.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

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  Reply # 1113367 22-Aug-2014 11:01
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I am also in Whitby, with Spark UFB and find them very good. Sure they're a bit more in price however you get your UFB speed and don't notice anything during peak time.

The router provided is a standard el-cheapo however I do have a drawer-full of decent routers, since you're in Whitby you're welcome to grab one off me if the Spark modem doesn't work all too well (it should be fine however), just one thing is don't expect line speeds over WiFi unless if you have a very good router.




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  Reply # 1113370 22-Aug-2014 11:04
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When I worked in the Hawkes Bay we were in the same building in Whakatu as Airnet and used and recommended their service then. They were good, and we never had nor heard of issues with their service.

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  Reply # 1113373 22-Aug-2014 11:06
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I know one of the founders, Sam, Really good guy. Knows his stuff.

Back when I lived in Napier I was with them on their UCLL gear and it was great. Was the very few people in my area with ADSL2 before the chorus got upgraded!.

Haven't used them for a few years now though but I haven't heard anything bad of them.

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  Reply # 1113378 22-Aug-2014 11:10
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Just to throw a spanner in the works Now provided us a test 100/50 circuit - they were OK nationally although latency was 10ms higher than other providers

Maximum speeds to Sydney were 30mbps - turned out that VDSL with a different provider was faster.

Perhaps things have improved as it was circa 6 months ago since we tested.



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  Reply # 1113392 22-Aug-2014 11:27
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Thanks for your helpful replies everyone. I now (no pun intended!) feel comfortable in telling my friend to go ahead with the Now offer if she wants.

Cheers.

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  Reply # 1113431 22-Aug-2014 13:34
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I've got a 100/50 Business fibre plan with them and ADSL2 at home. Just upgrading to 30/10 Fibre at home as we speak.

I'm really happy with them, pricing is good, customer support is excellent.  Gave us a lot of help settings up a Fibre/adsl failover setup with our router.  I'd recommend them. Here are some speed tests on 100/50 fibre


Local Speedtest



Sydney









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  Reply # 1113467 22-Aug-2014 14:42
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Thanks. Good info.

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