Was having a look at now, this forum seems kinda dead... any one have any experience with them on fibre? Do they use CG-NAT? Not much talk about them, I guess that could be either good or bad :)

I have a customer in Rotorua using them and their service and support has been outstanding.

Note - they use CG-NAT and charge an arm and a leg for a static IP ($20 per month). Also, the router they provide is not configurable by end users. I guess the provider is for your average home punter who just wants internet / phone and nothing else and is not at all designed for more advanced users.

Had a friend who fell into this trap once Now said that "it is the same service as your current provider" of which it was not, they offered him a "half-price" static IP for 6 months which was more than what he was paying beforehand, in the end he went to BigPipe.

I've heard many good things about them, and also many bad things (more aimed towards advanced users) so ensure when signing up with any provider you understand what you're signing yourself up to. Personally, in this day and age there is no need at all to charge $20 per month for a static IP and disallow your customers access to CPE requiring all configuration changes to go through them. But, this is what (for example, my parents) some people want - a no-fuss broadband service.

They have different types of IP's available, but the cost for a static address is $20 a month.
The routers (Netcomms) are locked by default, but can be unlocked if you get in touch with them.

missingno91:

 

They have different types of IP's available, but the cost for a static address is $20 a month.

What does that mean? Different types of IPs?... $20/mo for a static IP seems pretty steep and not something I need, I just don't want to have to deal with CG-NAT in case I need to set up a game server or port forwarding.

Sorry, different types of IPs = NAT and Public / Static

Yes, got a big surprise when I tried to access a friend's router. However, said friend rang them and they 'unlocked' it on the spot. Haven't tried it yet, though!!

linw:

 

Yes, got a big surprise when I tried to access a friend's router. However, said friend rang them and they 'unlocked' it on the spot. Haven't tried it yet, though!!

 

They are not locked. You just have to address the router as follows for example ...192.168.1.1:8080 and you should be presented with the userid and password request. The values for these are documented in the appropriate manufacturers documentation.

You could also use your own router...