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ajw



1508 posts

Uber Geek


# 177814 15-Aug-2015 08:21
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Friends of mine have just signed up to now internet for ADSL2 and phone. Are they a good isp.

Feedback please.

Thanks.

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611 posts

Ultimate Geek


  # 1366747 15-Aug-2015 08:42
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Yes. We have a number of customers using them (businesses) and zero complaints.

mme

147 posts

Master Geek

Subscriber

  # 1367089 15-Aug-2015 18:24
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Using them for both Residential and Business, great support and no issues.

 
 
 
 


3385 posts

Uber Geek

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  # 1367290 16-Aug-2015 09:20
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Their office is around the corner from us. The help desk is based in Napier (Not auckland)

A number of clients use them and they are pretty good.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




96 posts

Master Geek


  # 1367635 16-Aug-2015 21:10
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Have been with them for 5+ years, they're fantastic!
Rollover data, good speeds, and excellent service if/when there is a problem
Nice to deal with a local provider, giving great service.



382 posts

Ultimate Geek

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Trustpower

  # 1367699 17-Aug-2015 06:57
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I haven't used them myself but have always heard good things about them.
They were among the first group of ISP's to offer rollover Data and allow you to use your home data usage at their WiFi hotspot's which is an added bonus.  Also their Digital Concierge offering is a nice touch, reassuring for people who aren't technology savvy.





Any comments made are my personal views and does not represent those of my employer


65 posts

Master Geek


  # 1568315 8-Jun-2016 21:57
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Was having a look at now, this forum seems kinda dead... any one have any experience with them on fibre? Do they use CG-NAT? Not much talk about them, I guess that could be either good or bad :)


424 posts

Ultimate Geek

Subscriber

  # 1568323 8-Jun-2016 22:22
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I have a customer in Rotorua using them and their service and support has been outstanding.


 
 
 
 


Mr Snotty
8773 posts

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Lifetime subscriber

  # 1568345 9-Jun-2016 00:58
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Note - they use CG-NAT and charge an arm and a leg for a static IP ($20 per month). Also, the router they provide is not configurable by end users. I guess the provider is for your average home punter who just wants internet / phone and nothing else and is not at all designed for more advanced users.

 

Had a friend who fell into this trap once Now said that "it is the same service as your current provider" of which it was not, they offered him a "half-price" static IP for 6 months which was more than what he was paying beforehand, in the end he went to BigPipe.

 

I've heard many good things about them, and also many bad things (more aimed towards advanced users) so ensure when signing up with any provider you understand what you're signing yourself up to. Personally, in this day and age there is no need at all to charge $20 per month for a static IP and disallow your customers access to CPE requiring all configuration changes to go through them. But, this is what (for example, my parents) some people want - a no-fuss broadband service.





4 posts

Wannabe Geek


  # 1568797 9-Jun-2016 16:07
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They have different types of IP's available, but the cost for a static address is $20 a month.
The routers (Netcomms) are locked by default, but can be unlocked if you get in touch with them.


65 posts

Master Geek


  # 1568807 9-Jun-2016 16:26
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missingno91:

 

They have different types of IP's available, but the cost for a static address is $20 a month.

 

What does that mean? Different types of IPs?... $20/mo for a static IP seems pretty steep and not something I need, I just don't want to have to deal with CG-NAT in case I need to set up a game server or port forwarding.

 

 


4 posts

Wannabe Geek


  # 1568840 9-Jun-2016 17:41
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Sorry, different types of IPs = NAT and Public / Static


2023 posts

Uber Geek

Subscriber

  # 1569025 9-Jun-2016 21:55
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Yes, got a big surprise when I tried to access a friend's router. However, said friend rang them and they 'unlocked' it on the spot. Haven't tried it yet, though!!


2 posts

Wannabe Geek


  # 1578791 23-Jun-2016 08:04
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linw:

 

Yes, got a big surprise when I tried to access a friend's router. However, said friend rang them and they 'unlocked' it on the spot. Haven't tried it yet, though!!

 

 

 

 

They are not locked. You just have to address the router as follows for example ...192.168.1.1:8080 and you should be presented with the userid and password request. The values for these are documented in the appropriate manufacturers documentation.

 

You could also use your own router...


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