Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


freitasm

BDFL - Memuneh
68793 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

#222964 5-Sep-2017 18:19
Send private message

Just received:

 

 

Hawke’s Bay-based Phone & Broadband provider, NOW, is expanding in to Tauranga as part of its continued success in offering provincial New Zealand a customer-led telecommunications service.

 

Officially opening in Tauranga on 30 September, the Company already boasts over 12,000 customers and employs just over 70 staff, with offices already in Hawke’s Bay, Rotorua and Wellington.

 

“NOW’s success to date comes down to getting the basics right and providing good old-fashioned customer service. Small things like answering the phone within a few minutes, and speaking to someone in New Zealand, has gone a long way.

 

“And, as part of our launch in to Tauranga – we are pushing the service model even more, and will be providing customers an in-home service offering they can’t get elsewhere,” said CEO, Hamish White.

 

NOW’s unique service-centric business model boasts its own field technicians and an in-home techspert service, which is part of what sets this company apart from its competitors – NOW is New Zealand’s only telco that will come to your home and sort out issues beyond the router. This, coupled with unrivaled accessibility and responsiveness to customers’ phone and broadband requirements, is a unique proposition the big players can’t compete with, he said.

 

“From day one we have felt the opportunity to add value and carve out a defendable point of difference in the industry, lay in our service and support going beyond customers’ routers/modems – the traditional demarcation point for telco’s who typically tell customers to speak to an IT company.

 

“We believe customers deserve more than that. At NOW, we continue to base our model on our customers. The pace of innovation as it relates to Wi-Fi, IT, home entertainment, security, surveillance, and home automation is only exacerbating customers’ frustration with the growing complexity of a typical home’s digital capability.

 

“We are excited about helping people in Tauranga with their total digital and technology set up in their homes, beyond just phone and broadband. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues, NOW will be there for customers who want a hassle-free technology experience, so they can ‘love more and hate less’.

 

“We are aspiring to help customers digitally enable their homes – it’s a bonus that we just happen to offer one of New Zealand’s most reliable and high performing internet services. What’s more, we’re even making the service available to people who aren’t NOW customers.”

 

 

 

Hamish said NOW was driving to become the antithesis of NZ’s conventional telco, where it saw its future as a DSP (Digital Services Provider) and no longer an ISP (Internet Service Provider).

 

This has also seen NOW become very successful in the business market, with a commanding presence in the professional services sector. Most recently the Company had partnered with international giant, Mitel, to bring business customers cloud-hosted PBX, Unified Communication and Video Conferencing services. Hamish said the Company’s market share with accountants, real estate agencies, law firms and medical practices was “phenomenal”.

 

“The team at NOW is really excited to be rolling out in to Tauranga as we cement our vision ‘to bring the possibilities of our customers’ digital worlds to life’. We can’t wait to help more customers wrangle the technology they’re struggling with at home, and to help businesses realise their digital capabilities. We just want to get it sorted so customers can love what the internet and technology, together, enables. No other company can offer that total package, and that’s not only compelling for customers, but for our team too.

 

“We are passionate about showing customers what’s possible with technology in the home and at work – and making that meaningful for each customer, based on their needs.”

 

NOW officially launches in to Tauranga on 30 September 2017. It will be hosting a launch party at its office, located at 116 Devonport Road (corner of Elizabeth Street and Devonport Road) – details to be released closer to the time.

 





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Coinbase | TheMarket | My technology disclosure


Create new topic
Pumpedd
1759 posts

Uber Geek
Inactive user


  #1907242 24-Nov-2017 18:33
Send private message

Advertising in Kapiti now.


Mistenfuru
198 posts

Master Geek


  #1907256 24-Nov-2017 18:53
Send private message

Pumpedd:

 

Advertising in Kapiti now.

 

 

 

 

NOW has been in the the Kapiti/Wellington region for a couple of years now!

 

 


Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS1621+ 
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.