NOW running low on international bandwidth?

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TechnoGuy001

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#233390 14-Apr-2018 10:35

I've been getting rather slow international download (200-500KB/s) speeds recently, I've tried power-cycling everything, even plugged the ONT directly into my computer and connected to now via PPoE and had the same speeds.

Anyone else noticed bit off a drop in international down speeds recently?

At first it was just late at night during peak hours, but now it's spread to most of the time.

Might give NOW a call on Monday if it's still an issue then.

sbiddle

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#1995944 14-Apr-2018 10:47

What do you notice it on? Remember that probably a minimum of 60% of what you do on the Internet now isn't actually international.

TechnoGuy001

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#1995952 14-Apr-2018 11:00

From a server based in France (Paris).

Paris speedtest:

http://www.speedtest.net/result/7225698099

http://www.speedtest.net/result/7225701296

Edit:

Hmm, doing some more tests to Paris (outside of speedtest), I am seeing around 3MB/s, so could be something with the one specific server.

I guess I just wanted to see if other NOW customers had noticed anything, or if it's an issue on my end.

Linux

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#1995982 14-Apr-2018 11:37

If local speeds are good then re-powering the ONT / AP is not going to help

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TechnoGuy001

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#1995984 14-Apr-2018 11:41

Yeah you're right, but I was desperate

noroad

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#1995992 14-Apr-2018 12:04

TechnoGuy001:

From a server based in France (Paris).

Paris speedtest:

http://www.speedtest.net/result/7225698099

NZ

http://www.speedtest.net/result/7225701296

Edit:

Hmm, doing some more tests to Paris (outside of speedtest), I am seeing around 3MB/s, so could be something with the one specific server.

I guess I just wanted to see if other NOW customers had noticed anything, or if it's an issue on my end.

11Mb/s from Paris is not bad for a server 300ms away , what service are you buying? also, I assume you mean bits (small b) not Bytes (capital B)?

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#1995996 14-Apr-2018 12:18

The 2 speed test results look great to me as well nothing wrong with them

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TechnoGuy001

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#1995999 14-Apr-2018 12:19

Yeah the speedtests are megabits, the 3MB/s I talked about are in megabytes.

I'm connecting to an OVH server, speeds fluctuate from 200KB/s to 3.5MB/s (that's B for bytes), but mostly hangs around 0-500KB/s range.

Test file im testing with: http://ovh.net/files/10Gb.dat

As you can see, at times I'll get line speed, 3.6MB/s, but mostly it trickles in, is this what you guys get too, maybe it's server side.

Deamo

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#1996034 14-Apr-2018 13:30

Testing that download from my Voyager connection - started off at line speed (~7MB/s), but was falling immediately.

200MB in, it was down to 1.5MB/s. the download briefly ran at 5MB/s at around the 300MB mark, but fell away again afterwards.

As I write this, I've downloaded 767MB, and it's currently running at 150-200KB/s.

TechnoGuy001

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#1996045 14-Apr-2018 14:05

Hmm, interesting. I just tried downloading it on my Azure (Debian) server based out of Sydney, for the most part, it was going at 11MB/s and took 2 minutes to complete.

So maybe it's a NZ routing issue and/or just terrible residential international traffic shaping.

I was also downloading the same file at the same time on my NOW connection, was the same old slow.