Sorry all but I need to moan about the Auckland Terminal Transfer Bus Service. The fact that this service runs every 15 minutes is ridiculous. It should be 10 minutes at a minimum. Plus when you turn up there is nothing to indicate how far away the next bus is. I had an awful experience recently with my family where we managed to squeeze on the bus yet many other passengers were left at the terminal. The issue wasn't that there wasn't enough room on the bus(there was plenty) it was the passengers who got on the bus chose not to load their luggage into the luggage carriers or move deeper into the bus. The driver played no leadership role in organizing the passengers and when I suggested to some passengers that they move further into the bus all I received was blank stares.
We generally just walk but with young children who have just come off a long haul flight this isn't always possible. I guess a taxi is an option but really the airport with their $100 million profits should put on a better service for passengers.