Hotel Special Requests

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CB_24

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Topic # 226238 27-Dec-2017 13:54

Anyone ever done special requests when booking hotels whether its hinting for an upgrade, room with a view or anything quirky like a fish and fish bowl beside your bed.

I'm planning a couple of nights away and was going to try it on and see how I get on.

corksta

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Reply # 1925722 27-Dec-2017 14:02

Saying you’re there to celebrate a birthday, engagement, anniversary might help with extras or upgrades. Assuming you’re not travelling on your own of course!

CB_24

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Reply # 1925724 27-Dec-2017 14:10

This is for a wedding anniversary so will be mentioning that for sure.

tdgeek

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Reply # 1925727 27-Dec-2017 14:34

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I'd call them, that makes your request real and personal, not a booking code number

blackjack17

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Reply # 1925729 27-Dec-2017 14:41

When travelling for work I normally get an apartment now rather than a hotel room. Normally way better value for money and way more space. Especially if staying in the same place for more than a night.

timmmay

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Reply # 1925730 27-Dec-2017 14:42

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kiwiharry

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Reply # 1925756 27-Dec-2017 16:12

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I booked a hotel room in Sydney last year and mentioned in the booking that we were going to be there to celebrate my wife's birthday.

On check-in I mentioned it again to the check-in clerk.

When I got to the room a bottle of champagne and a basket of fruit was already waiting in the room. About 20 minutes later there was a knock at the door. Room service turned up with another bottle of champagne and some chocolate treats.

allan

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Reply # 1925774 27-Dec-2017 16:31

I've had a room upgrade to a suite (no extra cost) when mentioning it was a wedding anniversary.

GregV

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Reply # 1925775 27-Dec-2017 16:34

Had an early morning flight ex Auckland a few years back, so we spent the night at the airport Novotel, as that put us right at the airport with no fuss. Requested a room with a view of the airport/runway for the kids, and we were placed on the top floor. Great view of the airport complex/runway from both our room, and the viewing window at the end of our floor.

tdgeek

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Reply # 1925856 27-Dec-2017 20:22

kiwiharry: I booked a hotel room in Sydney last year and mentioned in the booking that we were going to be there to celebrate my wife's birthday.

On check-in I mentioned it again to the check-in clerk.

When I got to the room a bottle of champagne and a basket of fruit was already waiting in the room. About 20 minutes later there was a knock at the door. Room service turned up with another bottle of champagne and some chocolate treats.

Post of the day. I really like that, as unlike many businesses, they know they will never see you again. And while you may tell people this place was great, the cost of that extra stuff is dead money generally.

Long live humans that care.

Not your story but we went to NYC, stayed at Holland Tunnel Motel, just basic, it was US$120 a night. I said, online its 80, he said thats ok, its 80. Not your feel good story, but also, no drama. For those that will never see us again probably, thats good stuff.

Geektastic

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Reply # 1943888 20-Jan-2018 10:14

The best way - as with airlines - is to use the same hotels a lot and get 'frequent stayer' status. I have Platinum status in Accor's program and always get upgraded, always get free drinks, always get treats etc etc. There are some other benefits too, such as complimentary access to Club Sofitel/Milleseme where that is available in the particular hotel, regardless of what room grade you book (not much use in NZ as for some reason none of their hotels here have Club floors, but very useful in Asia and Australia).

Other than that, as has been suggested - phone them and make a polite big deal about the event you are celebrating (ask for restaurant recommendations and so on if you don't want to approach the subject directly!).