I like the idea of earning airpoints where possible. This is the second time I've attempted to make a booking and the first time ended up with me calling Air NZ to book for me.

I can successfully login but cannot complete a booking on their website before I'm redirected to home page and (what appears to be) logged out. When I log in and attempt make a new booking, I notice my previous attempts are displayed as "pending" bookings in some right hand section.

Since I'm out of the country right now, I'd rather not call Air NZ because it'll cost me an arm and leg. However, I'm curious to know if the problem is just with me and if anyone has used the site to (successfully) book a transfer or if this is a common problem.