Is it possible to enter Koru lounge more than 3 hours prior to departure?

Forums › Travel (planes, train, cruise) › Is it possible to enter Koru lounge more than 3 hours prior to departure?

danepak

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#309398 16-Oct-2023 08:49

Flying Auckland - Wellington later today. Got a lounge pass and keen on entering earlier than 1 pm (got a 4pm flight). Would be handy to get in earlier, as it would be handy due to working the laptop.
Would I be turned away, if I turned up at (let’s say) 11am?

wellygary

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#3147955 16-Oct-2023 08:50

"A quick guide to our lounges
Length of stay: If you are eligible for access, you can access Air New Zealand Domestic and Regional Lounges for up to four hours before flight departure. Partner Lounges are available for up to three hours before departure."

https://www.airnewzealand.co.nz/lounges

I'm guessing that the ticket scan will be keyed to this...

I'm fairly sure the reception has discretion but for a one off user it may be trickier...as opposed to a status holder

danepak

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#3147959 16-Oct-2023 08:55

Thanks for the link.

I misread it and only saw the ‘partner lounge’ bit.
4 hours is good. Thanks again 😊

CokemonZ

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#3147964 16-Oct-2023 08:59

In my experience it depends on who you get, and how busy they are.

If it's not peak time, you're polite and they are in a good mood you'll be fine.

While I have never done it in Auckland I've gone in early several times overseas when transfers or timing sucked. Only got declined once, and that's because the lounge was full.

danepak

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#3147971 16-Oct-2023 09:11

CokemonZ:
In my experience it depends on who you get, and how busy they are.

If it's not peak time, you're polite and they are in a good mood you'll be fine.

While I have never done it in Auckland I've gone in early several times overseas when transfers or timing sucked. Only got declined once, and that's because the lounge was full.

Thanks, good to know.

I’m flying Auckland - Shanghai - Copenhagen in June and Copenhagen - SFO - Auckland back. Got fairly long stop overs and will either be a case of me entering the lounge early or stay longer than the 2 hours that Priority Pass (which I’ll be using for that trip) mentions for the Shanghai and SFO lounges

tchart

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#3148013 16-Oct-2023 10:18

Don’t forget that if using partner lounges that they will often insist on a physical card (koru etc). So make sure you take it with you.