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richms
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  #2566224 16-Sep-2020 20:35
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How are you chooseing these far away servers? Mine only goes down to brisbane





Richard rich.ms



Jase2985

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  #2566231 16-Sep-2020 20:45
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hio77:

 

watchout for that multi test option, it doesn't show in the results but will impact any troubleshooting you do to a single server.

 

 

It does show, Orange down and Green up arrows are single, Blue down and Purple up are for multi


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  #2566232 16-Sep-2020 20:45
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richms:

 

How are you chooseing these far away servers? Mine only goes down to brisbane

 

 

you cant use the speedtest app you need to do it in the browser




allio
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  #2566253 16-Sep-2020 21:36
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Jase2985:

 

No extra devices in the mix, was straight to the router

 

Im not sure what else i can do on my end? the computers (3 of) have all proven capable of a 900/500 connection ive tried 2 different routers all are giving the same results.

 

 

 

@ssamjh @allio @surfisup1000 would you mind testing to Atlantic Metro in New York and posting the results please?

 

 

Atlantic Metro LA (server ID 18114):

 

 

Atlantic Metro NY (server ID 18098):

 

 

2Degrees LA (server ID 18393):

 

 

Seems to confirm your results.

 

cli speedtest running on Ubuntu 18.04 with an OpenWRT router. IPv6 is on and I haven't touched MTU/MSS.


Jase2985

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  #2566385 17-Sep-2020 06:51
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thanks @allio and @ssamjh there does appear to be an issue there


VygrNetworkMonkey
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  #2566507 17-Sep-2020 09:10
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Thanks everyone for your input.

 

Give me some time to consult, ask some questions, and look into this a bit further.





Voyager Internet - Network Monkey

 
 
 
 

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Jase2985

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  #2566654 17-Sep-2020 09:59
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@VygrNetworkMonkey thanks, appreciate it might be outside the voyager network but on one of the routes you use.


VygrNetworkMonkey
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  #2574262 25-Sep-2020 14:38
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Heya @Jase2985 / Et-al!

 

I've been doing some testing over the past week, in attempt to either find a fault, or to understand the 'why' this is happening.
I've tried switching transit providers, in attempt to gain a few more bps ... but it did little to improve it.

 

I have been in touch with the people over at GSL Networks, in attempt to understand how they apply their network and VPN services.
They have advised me they perform no MTU/MSS clamping or alterations, and no packets acceleration etc. 
What they DO have, is a 100% control over their network traffic across the world, with direct peering in over 1400 locations across the globe.
They do not rely on any transit providers to cross oceans, instead they purchase submarine cable capacities and control each end accordingly.
This appears to afford their services much higher speeds - but keep in mind, you do have to pay extra for the VPN service.

 

Secondly, without being able to find any real speed issues within the Voyager Network, nor to the testing points in my initial tests, I devised bit of a test based on @michaelmurfy 's thoughts.
The question I asked myself: What impact does OS (Mac / Win10) make on the result? - and while I'm at it, how many CPE's do I have to see if that makes a difference?
I run a Mac, located a Win10 device, and started 

 

I found 3x CPE's readily available to me: 

 

  • Huawei HG659 - Common Spark/Vodafone/Voyager supplied CPE
  • Huawei DG8245 - Replacement model for the HG659, that Voyager now supplies 
  • Fortigate 40F - A new device that I'm QA'ing currently, so why not!

Testing conditions:

 

     

  1. Both computers plugged (RJ45) directly into the same CPE - no other devices connected
  2. Firefox Browser (current/latest)
  3. Speedtest.net - 4x Testing sites: (Pilot - Ashburn, VA / 2degrees LA, CA / Atlantic Metro LA, CA / Atlantic Metro NY, NY - as these were specifically noted originally)
  4. Tests performed during business hours (between 2pm and 5:30pm)

 

Please keep in mind, that this is by no means a scientific test, nor is it a CPE comparison .... but the result may shock you!! (click bait much?!?)

 

Here's the results:

 

 

I think @michaelmurfy may be on to something!

 

Again .. not scientific, but the difference between Win10 and (at least) my Mac was ..... more that I expected.
it's still not as high as the GSL VPN service in most cases (the Mac is not far off though) ... but given that GSL VPNs are 'premium subscription' service, I'm not surprised it's faster ... I'd almost be disappointed if it wasn't.





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hio77
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  #2574306 25-Sep-2020 14:41
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Murphy is never right ;)




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


Jase2985

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  #2574374 25-Sep-2020 15:51
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but my question is why with the only change being the VPN is there so much difference even when using windows 10?

 

 

 

i saw the same VPN off results in Linux as i did in windows. personally i havent seen any difference in changing devices or CPE. only when using the VPN.

 

are people on other ISP's seeing the same results?

 

Still doesn't seem like there is an answer to the why


VygrNetworkMonkey
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  #2574394 25-Sep-2020 16:14
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Jase2985:

 

but my question is why with the only change being the VPN is there so much difference even when using windows 10?

 

 

 

i saw the same VPN off results in Linux as i did in windows. personally i havent seen any difference in changing devices or CPE. only when using the VPN.

 

are people on other ISP's seeing the same results?

 

Still doesn't seem like there is an answer to the why

 

 

Heya @Jase2985

 

Without a full work up of your exact environment, I can not say with 100% confidence.

 

I can only relay what GSL stated: They provide premium connectivity between all their 1400 endpoint, bypassing the 'normal' international transit services - and you get to pay for the privilege.

 

 





Voyager Internet - Network Monkey

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