Akamai Blocking my IP

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bronzeblood

7 posts

Wannabe Geek

#295554 6-Apr-2022 09:50

Seems like Akamai is on a rampage lately, I see another poster in the spark forum saying they are Akamai blocked also.

Whenever i go to a Akamai cdn website i get the following...

Access Denied

You don't have permission to access "http://store.steampowered.com/" on this server.

Reference #18.8da96068.1649195025.5a56e199

And checking my ip reputation here https://www.akamai.com/us/en/clientrep-lookup/ provides this...

Your IPv4 Address 114.23.22x.xx received a bad risk score.

The IPv4 Address was associated with the following malicious activity:

I've been in contact with Akamai they don't care, just said to ask for a different static ip, which i really don't feel like doing.

Is this something Voyager can help with? I feel like if an ISP was to contact Akamai that might carry more weight then a nobody customer like me.

Have they blocked just my ip or a whole range?

I have installed Suricata on my PFsense firewall to try and contain any malicious outgoings but over 24hours nothing so far has come up.

181 posts

Master Geek
+1 received by user: 193

Trusted

Voyager

Lifetime subscriber

#2897476 6-Apr-2022 09:53

Can you PM me your account details, and the screencap of the Akamai reputation results, and I'll look into this for you.

Voyager Internet - Network Monkey

181 posts

Master Geek
+1 received by user: 193

Trusted

Voyager

Lifetime subscriber

#2902430 14-Apr-2022 15:46

Heya people,

Just an update on this one...

I've spoken to Akamai around their reputation 'stuff', and found out some great information.

The tl;dr version for anyone with this issue:

If you have a bad reputation, it can take 5-ish days to decay back to normal - depending on the behaviour noted.
If you have received a bad reputation via the Akamai system, please check your environment to make sure you do not have any software (inc those 'free' VPN services etc) that may be operating in a nefarious manner.
Other than the 'what is my reputation' check (https://www.akamai.com/us/en/clientrep-lookup/) - no other information will be provided (ie: what, how, when, the reputation dropped)
Individual customers of Akamai (ie: NZHerald, Kiwibank etc) can whitelist your IP - but that's a discussion you will need to have with NZherald, Kiwibank etc. Each customer of Akamai can select how the utilize the reputation scheme.
There's not a lot your ISP can do about the score you receive - if you have a dynamic IP, you may be able to get a new one.

I believe @bronzeblood is now back to normal through my discussions with him :)

Voyager Internet - Network Monkey