Akamai Blocking my IP

bronzeblood

7 posts

Wannabe Geek

#295554 6-Apr-2022 09:50

Seems like Akamai is on a rampage lately, I see another poster in the spark forum saying they are Akamai blocked also.

Whenever i go to a Akamai cdn website i get the following...

Access Denied

You don't have permission to access "http://store.steampowered.com/" on this server.

Reference #18.8da96068.1649195025.5a56e199

And checking my ip reputation here https://www.akamai.com/us/en/clientrep-lookup/ provides this...

Your IPv4 Address 114.23.22x.xx received a bad risk score.

The IPv4 Address was associated with the following malicious activity:

I've been in contact with Akamai they don't care, just said to ask for a different static ip, which i really don't feel like doing.

Is this something Voyager can help with? I feel like if an ISP was to contact Akamai that might carry more weight then a nobody customer like me.

Have they blocked just my ip or a whole range?

I have installed Suricata on my PFsense firewall to try and contain any malicious outgoings but over 24hours nothing so far has come up.

159 posts

Master Geek

Trusted

Voyager

Lifetime subscriber

#2897476 6-Apr-2022 09:53

Can you PM me your account details, and the screencap of the Akamai reputation results, and I'll look into this for you.

Voyager Internet - Network Monkey

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159 posts

Master Geek

Trusted

Voyager

Lifetime subscriber

#2902430 14-Apr-2022 15:46

Heya people,

Just an update on this one...

I've spoken to Akamai around their reputation 'stuff', and found out some great information.

The tl;dr version for anyone with this issue:

If you have a bad reputation, it can take 5-ish days to decay back to normal - depending on the behaviour noted.
If you have received a bad reputation via the Akamai system, please check your environment to make sure you do not have any software (inc those 'free' VPN services etc) that may be operating in a nefarious manner.
Other than the 'what is my reputation' check (https://www.akamai.com/us/en/clientrep-lookup/) - no other information will be provided (ie: what, how, when, the reputation dropped)
Individual customers of Akamai (ie: NZHerald, Kiwibank etc) can whitelist your IP - but that's a discussion you will need to have with NZherald, Kiwibank etc. Each customer of Akamai can select how the utilize the reputation scheme.
There's not a lot your ISP can do about the score you receive - if you have a dynamic IP, you may be able to get a new one.

I believe @bronzeblood is now back to normal through my discussions with him :)

Voyager Internet - Network Monkey