Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

#303450 11-Feb-2023 11:18
Send private message

Hi all,

 

I've been having an issue recently where I can try to open something like Geekzone, but it will just hang with the page not loading. Other sites will exhibit the same issue at the same time, however anything that's already running (such as a video stream or a game) will continue to run without issues.

 

The problem lasts maybe 30 seconds, then suddenly all is well again. This doesn't really give me enough time to go to another computer and see whether it works there.

 

I have a Getflix account and I've noticed that toggling the DNS over to Getflix will resolve the issue immediately, which makes me wonder whether it's a Voyager DNS issue. However, it's also possible that it's something isolated to my computer and that toggling DNS is enough to "reset" the connection and get it working again.

 

Has anyone else run into these sorts of "hangs"? If not, then it's probably something at my end, but it would be good to narrow it down.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
robjg63
3839 posts

Uber Geek

Subscriber

  #3034954 11-Feb-2023 12:34
Send private message

Router on the way out maybe?

 

How old?





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler


 
 
 
 

Lenovo computer and accessories deals (affiliate link).
  #3034955 11-Feb-2023 12:42
Send private message

all seems fine here.

 

my smoke ping graphs of the DNS servers show nothing is out of the ordinary


Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

  #3034985 11-Feb-2023 13:36
Send private message

Thanks. There's another thread about IPv6 issues and while it's specifically talking about Microtik and I'm on Synology, I'll still try turning off v6 as a first step.




michaelmurfy
cat
12247 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3034986 11-Feb-2023 13:51
Send private message

Please don't disable IPv6 as a solution as this is not at all the solution. Also I don't want to see anyone on here recommending that as a solution. Voyager don't have any IPv6 issues (I have 2 connections with them with IPv6 enabled and it is rock solid stable).

 

I have also not personally seen any DNS issues on Voyager.

 

Instead, enable DNS over HTTPS with Cloudflare or NextDNS and see how this works (see: https://mariushosting.com/synology-how-to-enable-dns-over-https-on-rt6600ax/). With the Synology router you can also have multiple networks with different DNS on each. This adds additional privacy for you also.





Michael Murphy | https://murfy.nz
Referral Links: Tessie | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


SirHumphreyAppleby
2527 posts

Uber Geek


  #3034991 11-Feb-2023 14:38
Send private message

Behodar:

 

Hi all,

 

I've been having an issue recently where I can try to open something like Geekzone, but it will just hang with the page not loading. Other sites will exhibit the same issue at the same time, however anything that's already running (such as a video stream or a game) will continue to run without issues.

 

 

I've been seeing a lot more of this lately. Pages hang, a refresh almost always sorts it which supports the idea that this may be an IPv6 related issue. The browser usually shows the site waiting on third-party content when this occurs.

 

I assume a browser just does a connect(), so it's left to the OS to determine if IPv4 or IPv6 is used. I'm using Firefox on FreeBSD.


RunningMan
7969 posts

Uber Geek


  #3034993 11-Feb-2023 14:48
Send private message

michaelmurfy:

 

Please don't disable IPv6 as a solution as this is not at all the solution. Also I don't want to see anyone on here recommending that as a solution.

 

 

I don't think it's being proposed as a solution, it's proposed as a troubleshooting step - there's a significant difference. If disabling IPv6 (or IPv4 or hardware offload or DPI or whatever other feature) stops the symptoms temporarily, then it's given you a good area to focus on for further diagnosis. If it makes no difference, then turn it back on. By isolating which primary system the fault lies in, then you get to the root cause quicker.

 

In the OP's case, if they disable IPv6 and IPv4 performs fine, then there's likely a config issue with their IPv6 setup. The quality of the ISP's IPv6 network has no relationship to if they got a setting for IPv6 wrong in their router, so it's an easy check to rule that in or out.

 

Having said that, if the problem can be reproduced with a specific site/s then perhaps checking the browser tools/logs would give a better idea as to what is going wrong than disabling half the IP address space.


Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

  #3035011 11-Feb-2023 15:15
Send private message

Yep, I've only disabled it for troubleshooting. It can sometimes be a day or two between issues so I'm likely to go a bit "quiet" unless the problem recurs early.




michaelmurfy
cat
12247 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3035013 11-Feb-2023 15:32
Send private message

It's fine to disable it for troubleshooting but I am more saying I don't want people recommending "disable IPv6" on here given it is rarely the reason for any issues. ISP's provide IPv6 as a production service and also have it enabled on all their provided routers so it is important to treat it at the same priority as IPv4.

 

But as per my advise above I do recommend enabling DNS over HTTPS as I've seen it work a whole lot better on the Synologys plus it adds additional privacy.





Michael Murphy | https://murfy.nz
Referral Links: Tessie | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


MadEngineer
3529 posts

Uber Geek

Trusted

  #3035473 12-Feb-2023 17:07
Send private message

What browser?  If you're using an ad-block you'll find Edge for example will sometimes sit there trying to load something page until it eventually gives up





You're not on Atlantis anymore, Duncan Idaho.

Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

  #3035499 12-Feb-2023 18:10
Send private message

Safari. I don't believe it to be an ad blocker/extension problem since it goes away when using Getflix DNS.

 

In any case, I'm still just going to continue testing one thing at a time. Watch this space...


michaelmurfy
cat
12247 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3035500 12-Feb-2023 18:12
Send private message

Have you tried enabling DNS over HTTPS as I’ve said twice now above?




Michael Murphy | https://murfy.nz
Referral Links: Tessie | Tesla | Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

  #3035501 12-Feb-2023 18:26
Send private message

Not yet. I'm testing one thing at a time, otherwise I won't know which fix (or workaround) has actually had an effect.


Scott3
3340 posts

Uber Geek

Lifetime subscriber

  #3035577 12-Feb-2023 18:59
Send private message

I had a similar issue. Some websites like google loading fine (I assume ipv6?), but others like trademe not loading (DNS error).

 

As per OP, resolved in around 30s, so not enough time to change to a differnt DNS server to diagnoise.

 

On 2 degrees.


MadEngineer
3529 posts

Uber Geek

Trusted

  #3035949 13-Feb-2023 13:17
Send private message

Next time it happens hit your windows button, type cmd, hit enter then type nslookup trademe.co.nz

 

 

 

 

I think you can take IPv6 out of the question as trademe doesn't have IPv6





You're not on Atlantis anymore, Duncan Idaho.

Behodar

9249 posts

Uber Geek

Trusted
Lifetime subscriber

  #3039048 19-Feb-2023 16:22
Send private message

The issue has yet to recur since disabling IPv6 on my client. Due to the intermittent nature I'm going to give it a few more days, then I'll turn v6 back on and try some of the other suggestions. I'll also do some research and see whether there are any known bugs (Mac OS 12.6.3).


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

New Air Traffic Management Platform and Resilient Buildings a Milestone for Airways
Posted 6-Dec-2023 05:00


Logitech G Launches New Flagship Console Wireless Gaming Headset Astro A50 X
Posted 5-Dec-2023 21:00


NordVPN Helps Users Protect Themselves From Vulnerable Apps
Posted 5-Dec-2023 14:27


First-of-its-Kind Flight Trials Integrate Uncrewed Aircraft Into Controlled Airspace
Posted 5-Dec-2023 13:59


Prodigi Technology Services Announces Strategic Acquisition of Conex
Posted 4-Dec-2023 09:33


Samsung Announces Galaxy AI
Posted 28-Nov-2023 14:48


Epson Launches EH-LS650 Ultra Short Throw Smart Streaming Laser Projector
Posted 28-Nov-2023 14:38


Fitbit Charge 6 Review 
Posted 27-Nov-2023 16:21


Cisco Launches New Research Highlighting Gap in Preparedness for AI
Posted 23-Nov-2023 15:50


Seagate Takes Block Storage System to New Heights Reaching 2.5 PB
Posted 23-Nov-2023 15:45


Seagate Nytro 4350 NVMe SSD Delivers Consistent Application Performance and High QoS to Data Centers
Posted 23-Nov-2023 15:38


Amazon Fire TV Stick 4k Max (2nd Generation) Review
Posted 14-Nov-2023 16:17


Over half of New Zealand adults surveyed concerned about AI shopping scams
Posted 3-Nov-2023 10:42


Super Mario Bros. Wonder Launches on Nintendo Switch
Posted 24-Oct-2023 10:56


Google Releases Nest WiFi Pro in New Zealand
Posted 24-Oct-2023 10:18









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







MyHeritage