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Behodar

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#303916 20-Mar-2023 10:25
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https://voyager.nz/myaccount/usage is currently telling me that I've only used 2.8 GB this month. That is most definitely not correct :)

 

 

 

 

 

Mod Edit MM: Edited title for front-page clarity.


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Sheagae
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  #3052382 20-Mar-2023 15:09
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Yep, hasn't updated for me since I last checked 2 or 3 weeks ago.




Jase2985
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  #3052385 20-Mar-2023 15:17
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Data Usage (2023-03-01 ~ 2023-03-20)

 

Domestic In
5.63 GB
Domestic Out
1.01 GB
Domestic Total
6.63 GB

 

International In
43.44 GB
International Out
243.37 GB
International Total
286.81 GB

 

In Total
49.06 GB
Out Total
244.38 GB
Total usage 293.44 GB

 

I feel like it could be a little lite but seems to be working?


networkn
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  #3052393 20-Mar-2023 15:46
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I have never seen it working. I don't check it often, but when I raised it with support a long long time ago, they said all their plans are unlimited.

 

 




Behodar

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  #3053216 22-Mar-2023 10:40
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Sorry, didn't see these replies: I somehow managed to accidentally "unwatch" the thread.

 

I don't use it much either since the plans are unlimited, but I was just curious as to my usage. No real issue if it doesn't work, but it should probably either be fixed or removed.


Sheagae
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  #3053218 22-Mar-2023 10:43
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Agreed all unlimited so why does it matter. But I would argue it's good to check it from time to time to check for example, upload usage. If you've got bad actors on your network / malware installed on some device this could give you an indication if it was abnormally higher than your usual.


hio77
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  #3053225 22-Mar-2023 10:59
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Hi all,

 

 

 

if you can DM me your account numbers i'll grab some examples.

 

I'm personally not aware of any issues with the usage meter, but certainly can have them checked out.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


 
 
 

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hio77
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  #3053247 22-Mar-2023 12:00
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Thanks for the examples folk, This has been raised with the team.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


OmniouS
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  #3053298 22-Mar-2023 13:59
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I get the following error message when I access the usage page:

 

We're sorry but you have accessed this Usage Meter from a non Voyager connection. If you wish to use this service for tracking your data usage, please access this from your Voyager broadband or fibre connection.

 

 

 

This isn't correct but likely because I'm not accessing the usage page from the primary IP address on the account. I'm not really worried about my usage but was just curious after seeing the comments here


hio77
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  #3053322 22-Mar-2023 14:45
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This has now been fixed.

The team are looking into if they can retroactively restore data.
As others have mentioned, it's unlimited.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


Jase2985
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  #3053362 22-Mar-2023 15:58
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@hio77: This has now been fixed.

The team are looking into if they can retroactively restore data.
As others have mentioned, it's unlimited.

 

how often is it updated? realtime?


Sheagae
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  #3053504 22-Mar-2023 22:06
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hio77: This has now been fixed.

The team are looking into if they can retroactively restore data.
As others have mentioned, it's unlimited.

 

Thanks @hio77 I can confirm it is working again.


 
 
 
 

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hio77
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  #3053518 22-Mar-2023 22:55
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Jase2985:

@hio77: This has now been fixed.

The team are looking into if they can retroactively restore data.
As others have mentioned, it's unlimited.


how often is it updated? realtime?


In general given I've been across the software stack for a few providers it all depends on how you collect the data, and then there is how you present without large queries etc.


Given there are no limited plans sold it really is more of a nice to know thing...




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


Behodar

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  #3056455 30-Mar-2023 10:49
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hio77: This has now been fixed.

 

If, by "fixed", you mean "reporting the exact same usage for the current month and the previous month" then sure :)


Sheagae
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  #3056456 30-Mar-2023 10:51
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Behodar:

 

hio77: This has now been fixed.

 

If, by "fixed", you mean "reporting the exact same usage for the current month and the previous month" then sure :)

 

 

Yes it always seems to do that in the last day or two of the month, have noticed that for quite some time.


Jase2985
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  #3056821 30-Mar-2023 20:52
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my data for feb perfectly matches my data for this month

 

something still broken there


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