Credit card safety rant

Please note this sub-forum does not provide professional finance advice. You should seek advice from a licensed financial advisor.

To post in this sub-forum you must have made 100 posts or have Trust status or have completed our ID Verification.

If investing please consider our affiliate link for new accounts: Sharesies.

Forums › Finance and wealth management › Credit card safety rant

Batman

Mad Scientist
30014 posts

Uber Geek
+1 received by user: 6217

Trusted

Lifetime subscriber

#89373 1-Sep-2011 08:06

Ok so I went online and booked Sudima Hotel in Chch airport. Yay entered all my CC details via secure website .... got email saying reservation confirmed.

48 hrs later "sudima" manager emails saying CC was declined. No way it's got a 10x larger credit limit and not even in credit as it stands.

Asks me to provide "alternative method of payment"

So you mean Sudima random employee processes my number after all the hard work entering the secure website?

PS - actually i think there is a problem with the secure site as I tried 3 times over 3 days to get a successful process ... hmm might let them know :) hee hee

Any thoughts?

graemeh

2080 posts

Uber Geek
+1 received by user: 226

#514837 1-Sep-2011 09:15

It sounds like the hotel processes them manually. Ring them back, confirm they have your correct CC details and ask them to process again.

If it fails then call your bank and ask why. The bank can see every attempt that has been made and why it failed.

Your card wouldn't happen to be a mastercard would it?

bazzer

3438 posts

Uber Geek
+1 received by user: 267

Trusted

#514841 1-Sep-2011 09:18

I prefer the safety dance!

Nety

2584 posts

Uber Geek
+1 received by user: 5

Retired Mod

Trusted

Lifetime subscriber

#514892 1-Sep-2011 10:21

I would not really consider that a safety/security issue. No different to any business that uses your credit card. What I was expecting is something like what we had happen when booking a driver service in London. Secure web site booking. However in the confirmation email that was sent back they included our full credit card details!! Number, expiry date and even security code! Was NOT impressed. Sent them a email but never go a response so do not know if they fixed it.

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64