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Forums › Finance and wealth management › Credit card fraud - transactions 2021 03
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JaseNZ

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  #2682984 30-Mar-2021 10:59
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MackinNZ:

 

I just checked my credit card and I have a bunch of transactions from Apple as well.  BNZ have blocked the card and issued a new one.  

 

What a pain.  

 

 

Was that from the 29th as well ??.

 

Something somewhere has been breached and card details taken.




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MackinNZ
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  #2682987 30-Mar-2021 11:07
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JaseNZ:

 

MackinNZ:

 

I just checked my credit card and I have a bunch of transactions from Apple as well.  BNZ have blocked the card and issued a new one.  

 

What a pain.  

 

 

Was that from the 29th as well ??.

 

Something somewhere has been breached and card details taken.

 

 

 

 

Yes it was.  I wonder if we'll ever find out who was compromised?

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  #2682991 30-Mar-2021 11:08
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If you folks want I can create a private forum and you can post where previous purchases were made then we can check the common ones...




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  #2682992 30-Mar-2021 11:10
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Or alternatively you could send me a PM with a list of places and I can create a spreadsheet so other people don't see your lists.




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turtleattacks
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  #2682999 30-Mar-2021 11:12
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Yes it was.  I wonder if we'll ever find out who was compromised?

 

 

 

 

Mine was on the 29th too. 

 

 




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JaseNZ

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  #2683003 30-Mar-2021 11:18
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I cannot access my transactions now that they have canceled my card, will have to ask bnz how I get into it.




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kiwifidget
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  #2684007 30-Mar-2021 11:34
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Just checked my CC, everything looks OK.

 

I havent set up Apple Pay on my ipad though, so would I be safe?




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turtleattacks
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  #2684008 30-Mar-2021 11:34
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kiwifidget:

 

Just checked my CC, everything looks OK.

 

I havent set up Apple Pay on my ipad though, so would I be safe?

 

 

 

 

It's not Apple Pay, it's being used at the Apple merchant. 

 

 




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JaseNZ

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  #2684009 30-Mar-2021 11:35
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The only one there that would be the same as mine would be account fee lol.

 

Have not used any of the others there apart from Aliexpress and that was a month or so ago. 




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JaseNZ

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  #2684011 30-Mar-2021 11:38
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Don't forget mine was not apple so don't just check for that.




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turtleattacks
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  #2685429 1-Apr-2021 16:24
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Has anyone been able to dispute this with the bank? I'm with ANZ and when I called them two days ago, they couldn't do anything as they funds were 'on hold'. 

 

Now a few days later, I've called them back and they said this needs to go through the 'disputes' team and the team will need to review the transaction along with evidence from the merchant. The process will likely take 10 working days. 

 

I would have thought that this is just a process where they take the charges off my card straight away. 

 

Update: it might take longer than 10 days due to Covid-19

 

 

 




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JaseNZ

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  #2685431 1-Apr-2021 16:32
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Mine I reported with BNZ was fixed within 1/2 hour.

Card was cancelled, balance minus fraud transactions transferred to new card and was issued and was ready to use within 1/2 hour.

 

Got notification on phone new card was available on apple pay.

 

Just waiting oh physical card to turn up now.




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turtleattacks
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  #2685432 1-Apr-2021 16:40
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JaseNZ:

 

Mine I reported with BNZ was fixed within 1/2 hour.

Card was cancelled, balance minus fraud transactions transferred to new card and was issued and was ready to use within 1/2 hour.

 

Got notification on phone new card was available on apple pay.

 

Just waiting oh physical card to turn up now.

 

 

 

 

Looks like it's the usual process for ANZ. https://www.reddit.com/r/newzealand/comments/7ovyyf/credit_card_disputes_process/

 

A pain in the ass one too. 

 

 




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Oblivian
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  #2685434 1-Apr-2021 16:48
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Just a thought - worth comparing phone apps too?

 

Is it even possible that some paid app has got a bad ad and turned into rogue in-app purchases via the store?. Or are they protected enough at the store level.

turtleattacks
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  #2685435 1-Apr-2021 16:49
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Oblivian:

 

Just a thought - worth comparing phone apps too?

 

Is it even possible that some paid app has got a bad ad and turned into rogue in-app purchases via the store?. Or are they protected enough at the store level.

 

 

As far as I know, they are protected at the store level. 

 

Feel free to PM me and we can compare our transactions. 




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