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Forums › Finance and wealth management › Looking for a new bank
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nakedmolerat
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  #700949 14-Oct-2012 12:51
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Westpac all the way.

They answer your call within 15 sec.



mattwnz
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  #700963 14-Oct-2012 13:33
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nakedmolerat: Westpac all the way.

They answer your call within 15 sec.


Who actually needs to call a bank these days? I haven't called one for ages due to online banking and bank mail.

TSB is the best for calling a bank. as it is answered by a real person in NZ, and not by a machine that gives you options.

nakedmolerat
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  #701117 14-Oct-2012 20:28
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Bank mail - up to 2 working days for reply

Phone call - instant response, can be done when driving back from work

I dont care where the call centre is as long as the job is done.

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