Can't access Kiwibank website

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Forums › Finance and wealth management › Can't access Kiwibank website

nitrotech

1285 posts

Uber Geek

#101183 26-Apr-2012 10:08

Had issues yesterday morning but it was OK in the afternoon - but again today no access to the Kiwibank website including the moblie site on my phone.

Both are VF connections.

Anyone else having these issues?

Tracing route to kiwibank.co.nz [202.12.250.179]
over a maximum of 30 hops:

1     1 ms    <1 ms    <1 ms 192.168.5.1
2    26 ms    20 ms    23 ms be2-100.bras1ldv.akl.vf.net.nz.129.109.203.in-ad
dr.arpa [203.109.129.45]
3    20 ms    20 ms    19 ms be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.46]
4    20 ms    19 ms    20 ms be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
5    20 ms    19 ms    19 ms be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
6    21 ms    21 ms    22 ms UNASSIGNED-192-203-154-145.ape.net.nz [192.203.1
54.145]
7     *        *        *     Request timed out.
8     *        *     nzpost.ape.net.nz [192.203.154.39] reports: Destination
net unreachable.

Trace complete.

grant_k

3539 posts

Uber Geek

Trusted

#615313 26-Apr-2012 10:23

Yes, same here. It took me ages to get onto the website yesterday and set up a payment to go out today.

Their website finally loaded just now after waiting a minute or two and I managed to login to internet banking. Seems to be OK at present.

sidefx

3712 posts

Uber Geek

Trusted

#615319 26-Apr-2012 10:36

I've been having issues since around the time they switched to their new look. It takes an age to load if I just go straight to kiwibank.co.nz.

Going directly to https://www.ib.kiwibank.co.nz/ seems ok though.

"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman

taneb1

516 posts

Ultimate Geek

ID Verified

Trusted

Mercury

#615342 26-Apr-2012 11:46

nitrotech: Had issues yesterday morning but it was OK in the afternoon - but again today no access to the Kiwibank website including the moblie site on my phone.

Both are VF connections.

Anyone else having these issues?

Tracing route to kiwibank.co.nz [202.12.250.179]
over a maximum of 30 hops:

1     1 ms    2    26 ms    20 ms    23 ms be2-100.bras1ldv.akl.vf.net.nz.129.109.203.in-ad
dr.arpa [203.109.129.45]
3    20 ms    20 ms    19 ms be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.46]
4    20 ms    19 ms    20 ms be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
5    20 ms    19 ms    19 ms be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
6    21 ms    21 ms    22 ms UNASSIGNED-192-203-154-145.ape.net.nz [192.203.1
54.145]
7     *        *        *     Request timed out.
8     *        *     nzpost.ape.net.nz [192.203.154.39] reports: Destination
net unreachable.

Trace complete.

They tweeted this morning if I remember correctly that they were having issues with their website and online banking. Am at work so can't see any tweets for updates but if you look them up on twitter @KiwibankNZ they usually post any issues there

Any comments made are my personal views and does not represent those of my employer