Kia Ora,

We are in the middle of getting renovations done at home. Included in this has been removing and re-gibbing all the walls in our kitchen/dining and the ceiling. The work has been completed and we've had a shock with a higher invoice than was expected from the quote. My question to GZ is thus:

If you were presented with a quote (via text) that listed what would be done and supplied with the line "Tax Invoice $XXXX" and nothing further listed for price, what would you take this to mean?

We have been sent an invoice for a slightly higher amount (some extra work required) which also includes GST as an extra which we had thought was included in the initial quote. Have we read the term "Tax Invoice" incorrectly? Keeping in mind this quote was not generated through any software or on a standardised form but sent via text.

Reading through Consumer Affairs page on Quotes, a quote should show whether it includes GST or not. As the quote was close to other quotes received that included GST we did not query it further at the time.

I am yet to speak with the plasterer while we decided on how to approach it.

Any thoughts appreciated.

JJ