Westpac Experiencing Credit Card Issues today

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Forums › Finance and wealth management › Westpac Experiencing Credit Card Issues today

StarBlazer

961 posts

Ultimate Geek

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#172006 8-May-2015 09:57

Just and FYI in case anyone else has experienced credit card decline using Westpac this morning.

Apparently they have lost connection for both VISA and MasterCard for clearing connection resulting in a mass of declined transactions. My wife was able to pay with eftpos so that is at least working.

No ETA for fix when I rang.

Procrastination eventually pays off.

tardtasticx

3075 posts

Uber Geek

#1300501 8-May-2015 10:19

Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

StarBlazer

961 posts

Ultimate Geek

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#1300534 8-May-2015 11:09

tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

Don't know sorry.

Procrastination eventually pays off.

khull

1245 posts

Uber Geek

#1300535 8-May-2015 11:09

Just swiped my Westpac credit card for coffee (not paywave) - Didn't notice anything unusual

ajobbins

5052 posts

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#1300536 8-May-2015 11:10

tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

Twitter: ajobbins

LostBoyNZ

583 posts

Ultimate Geek

#1300537 8-May-2015 11:11

haha, I love that all the advertising on the top of the page here happens to be for Westpac credit cards :D

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ajobbins

5052 posts

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#1300544 8-May-2015 11:20

LostBoyNZ: haha, I love that all the advertising on the top of the page here happens to be for Westpac credit cards :D

Buy a subscription and you won't see any ads at all :)

Twitter: ajobbins

khull

1245 posts

Uber Geek

#1300545 8-May-2015 11:23

ajobbins:
tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

Except presisng CHQ/SAV would also mean you are not covered from VISA/MC protection/insurance that is offered on certain cards

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ajobbins

5052 posts

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#1300547 8-May-2015 11:28

khull:
ajobbins:
tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

Except presisng CHQ/SAV would also mean you are not covered from VISA/MC protection/insurance that is offered on certain cards

Correct

Twitter: ajobbins