Westpac Experiencing Credit Card Issues today

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Forums › Finance and wealth management › Westpac Experiencing Credit Card Issues today

StarBlazer

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#172006 8-May-2015 09:57

Just and FYI in case anyone else has experienced credit card decline using Westpac this morning.

Apparently they have lost connection for both VISA and MasterCard for clearing connection resulting in a mass of declined transactions. My wife was able to pay with eftpos so that is at least working.

No ETA for fix when I rang.

Procrastination eventually pays off.

tardtasticx

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#1300501 8-May-2015 10:19

Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

StarBlazer

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#1300534 8-May-2015 11:09

tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

Don't know sorry.

Procrastination eventually pays off.

khull

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#1300535 8-May-2015 11:09

Just swiped my Westpac credit card for coffee (not paywave) - Didn't notice anything unusual

ajobbins

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#1300536 8-May-2015 11:10

tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

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LostBoyNZ

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#1300537 8-May-2015 11:11

haha, I love that all the advertising on the top of the page here happens to be for Westpac credit cards :D

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ajobbins

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#1300544 8-May-2015 11:20

LostBoyNZ: haha, I love that all the advertising on the top of the page here happens to be for Westpac credit cards :D

Buy a subscription and you won't see any ads at all :)

Twitter: ajobbins

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khull

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#1300545 8-May-2015 11:23

ajobbins:
tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

Except presisng CHQ/SAV would also mean you are not covered from VISA/MC protection/insurance that is offered on certain cards

ajobbins

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#1300547 8-May-2015 11:28

khull:
ajobbins:
tardtasticx: Do you know if this affects visa debit cards as well? I'm not sure how much Visa has to do with in store purchases (not using payWave of course)

If you choose CHQ or SAV you should be OK. PayWave and CRD buttons will both use the Visa network and may not work

Except presisng CHQ/SAV would also mean you are not covered from VISA/MC protection/insurance that is offered on certain cards

Correct

Twitter: ajobbins