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Forums › Vetta and Quic › 25/9 Quic down
rabba

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#307167 25-Sep-2023 20:38
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Hi

Anyone else having connectivity issues with Quic in Auckland? Seemed to go down at 20:24hrs

Thanks

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hucknz
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  #3131751 25-Sep-2023 20:40
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We’re down, also in Auckland.

On the positive side I’ve validated my Plex offline configuration is working…



breakaway
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  #3131753 25-Sep-2023 20:41
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As is mine plus a friends’ too.

rabba

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  #3131754 25-Sep-2023 20:43
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hucknz: We’re down, also in Auckland.

On the positive side I’ve validated my Plex offline configuration is working…


Nice!



kennedybaird
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  #3131755 25-Sep-2023 20:46
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Down in Wellington, we are also down.

ssamjh
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  #3131756 25-Sep-2023 20:46
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Looks like there's issues with their BNG1 currently. The team know about it already.




Whitianga, Coromandel - Quic Rocket1G - Ref (free setup): R893192EGADLZ

 

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Crayphish
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  #3131757 25-Sep-2023 20:47
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Also down, in Wellington. I get PPPoE auth and ICMP traffic but nothing else.

 

Edit: Came back up ~30 min later.

 
 
 
 

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kennedybaird
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  #3131758 25-Sep-2023 20:47
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ssamjh:

Looks like there's issues with their BNG1 currently.



Where can you see this? No outage showing on their website for me

Linux
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  #3131759 25-Sep-2023 20:49
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Nothing on Twitter but looks like they are not very active

 

https://twitter.com/QuicBroadband

 

 

Johnk
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  #3131760 25-Sep-2023 20:50
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Yip, down here for me in AKL too.

Glad to hear the team are aware.

ssamjh
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  #3131761 25-Sep-2023 20:54
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kennedybaird:
ssamjh:

 

Looks like there's issues with their BNG1 currently.

 



Where can you see this? No outage showing on their website for me

 

Investigated it with a few mates also on Quic, so a unofficial diagnosis.




Whitianga, Coromandel - Quic Rocket1G - Ref (free setup): R893192EGADLZ

 

Smokeping: Quic / Voyager / Starlink

 

Coromandel Webcam Network

dasimpsonsrule
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  #3131763 25-Sep-2023 20:59
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Yeah, also down for me. Interestingly, inbound ipv4 seems to still be alive, as is ipv4 icmp in both directions. But ipv6 is dead completely

 
 
 
 

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1xnRWP
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  #3131764 25-Sep-2023 21:04
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Was down, just came back up. In Auckland

Johnk
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  #3131765 25-Sep-2023 21:08
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Annnnd back up for me.

SomeoneSomewhere
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  #3131766 25-Sep-2023 21:09
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Yup, back up. Surprised it didn't end up on the status page. 

Linux
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#3131767 25-Sep-2023 21:10
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SomeoneSomewhere:

 

Yup, back up. Surprised it didn't end up on the status page. 

 

 

Would you rather they fix the issue fast or worry about a status page update?

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